► Supervise, mentor, train, and coach our office staff/delegate assignments to ensure maximum productivity► Ensure office efficiency is maintained by carrying out planning and execution of office systems, IT infrastructure, and equipment procurement► Responsible for developing standards and promoting activities that enhance operational procedures► Manage the Customer Service and Telemarketing teams ► Lead for recruiting new staff for the office, providing orientation, and training new employees► Partner with Producers on sales meetings/direct communications ► Administer the value-added software solutions for clients► Continue to contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives► Prepare operational reports and schedules to maintain productivity

► Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives► Manage the Customer Service and Telemarketing teams► Maintain research database by identifying and assembling marketing information► Fully utilize and build out industry specific software to clients and strategic partners in all capacities to provide access to benefit information► Train and educate producers and staff in industry specific software► Directly assist clients and strategic partners through seminar and info sessions to further strengthen relationships and encourage greater client sharing► Expand strategic partner list and develop new strategies to maximize producer productivity► Oversee all social media and web content for the company

► Responsible for developing, maintaining, and growing Online Retail Strategy – specifically increasing Amazon sales from $50 to $10,000 per month► Managed and enhanced two of the largest product lines for the company – increasing sales by over $10 million► Coordinated the design, function, and implementation of two major brand websites. Continually manage content and analyze traffic through Google Analytics.► Identify new sales opportunities, develop promotional programs, and create monthly, quarterly and annual marketing strategies► Collaborate with a broad array of internal teams including finance, marketing, purchasing, IT, etc. in order to achieve results► Use effective communication and presentation skills to regularly report progress on all projects.► Train national sales team on the Proprietary Product Mix► Travel and represent Private Label Products at National Trade Shows

► Oversee and mentor Associate Product Managers; including goals, development, etc.► Manage a key product line for the company; with combined sales of $26 million► Develop and implement Product Line Business Strategy► Create and deliver comprehensive training for assigned Product Family► Collaborate with Director of Product and Purchasing to measure department efficiency.► Liaison between Product and Sales departments to promote continuous improvement ► Analyze industry trends and focus marketing strategy

► Maintain internal price and delivery module► Ongoing analysis of product performance in accordance with company goal and objectives► Identify, drive, and support opportunities with our Sales Team► Set pricing and control margin guidelines► Build product structure and bill of materials in an internal MRP system► Provided technical support for internal and external customers► Forecast P&L, calculate ROI, and measure line performance► Partner with Quality Control to manage customer returns and NCC. Take/track actions.► Maintain Product Files; review specs, adhere to export control laws, and control data tables► Assisted with Marketing – web, catalogs, mailers, and internal communications

► Submitted and answered ship & debit/quotation requests to all suppliers. ► Expedited – both proactive and reactive expedites with our vendors to provide the best service levels for our internal and external customers► Regulated all open pricing and delivery requests from sales to the Product Department► Managed back-up process for the Product Managers► Created and oversaw Product Department intranet content

► Established and developed assigned customers for the company in a defined geographic market or industry; utilizing fast reliable service, quote follow-up, and literature.► Maintained and enhanced existing customer relationships to increase the amount of business and the diversity of product that PEI-Genesis does with these customers by pursuing possibilities and opportunities beyond those initiated by the customer.► Participated in annual budgeting process, providing suggested customer or geographical sales dollar budget, GP dollar budget and GP percent budget.► Exceeded company set gross profit goals by 50% or more► Assisted customers with technical information and requirements► Improved work procedures through new approaches