Director Of Product Support
Current
May 2019 - Present
AeroLeads people directory · profile
Tim Scrogham Email & Phone Number
Director of Product Support at Vercara
at
Vercara
2 work emails found
@neustar.biz
2 phones found area 502
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Product Support at Vercara
Location
Louisville, Kentucky, United States
Who is Tim Scrogham? Overview
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Quick answer
Tim Scrogham is listed as Director of Product Support at Vercara at Vercara, based in Louisville, Kentucky, United States. AeroLeads shows a work email signal at neustar.biz, phone signal with area code 502, and a matched LinkedIn profile for Tim Scrogham.
Tim Scrogham previously worked as Director of Product Support at Vercara and Director, IT Support Services at Lhc Group. Tim Scrogham holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Sullivan University.
Company email context
Email format at Vercara
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{first_initial}{last}@neustar.biz
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AeroLeads found 2 current-domain work email signals for Tim Scrogham. Compare company email patterns before reaching out.
Profile bio
About Tim Scrogham
Tim Scrogham is a Director of Product Support at Vercara at Vercara. He possess expertise in windows server, microsoft sql server, project management, it management, vmware and 13 more skills.
Listed skills include Windows Server, Microsoft Sql Server, Project Management, It Management, and 14 others.
Current workplace
Tim Scrogham's current company
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8 roles
Tim Scrogham work experience
A career timeline built from the work history available for this profile.
Director, It Support Services
(formerly Almost Family)Led motivated team of 28 in implementing largest technology transformation in company historyImplemented and supported IT services for 15,000 employees across 260+ office locations in 26 states.Managed multi-disciplinary team of 28 (local and remote) consisting of Access Management, Hardware Support, Application Support, Physician Credentialing and Desktop ServicesImplemented, maintained and continually improved all processes and procedures for effectiveness and alignment with SOX IT General ControlsRepresented IT department in successfully managing SOX ITGC controls with internal and external auditors in completing all required quarterly and annual auditsImplemented ITIL compliant incident management system encompassing streamlined ticketing and request catalog, enabling user community to initiate requests via phone, email, self-service portal and chat. Worked closely with Application Development staff in root cause analysis and resolving problems.Implemented fully automated hardware provisioning system drastically reducing delivery times for desktops, laptops, tablets and mobile phonesLed Desktop Services team to develop streamlined imaging and device management processes for all provisioned desktops, laptops, tablets and mobile phonesImplemented system management tools to facilitate patch management, hardware/software inventory, software installs, remote control and self-service portalCreated framework for Change Management, closely aligned with SOX.Implemented Shoretel telephone management system with separate call queues enabling callers to be routed to the appropriate support teams
Apr 2016 - Sep 2018
Manager, Cap/Dme, Edi, Operational And System Change Management
Managed staff of 7 in reviewing and processing TRICARE claims that were considered exception. Streamlined Capital and Direct Medical Education (CAP/DME) by converting all processes and procedures to an Enterprise Content Management system (OnBase)
Oct 2014 - Sep 2015
Manager, Is Service Desk & Sox Compliance
Managed staff of 11 in supporting 3,000 users in 15 states. Oversaw all incident management and re-engineered many processes and procedures in alignment with SOX compliance.
Oct 2008 - Oct 2014
It Plant Analyst
As Plant IT Analyst I was responsible for all IT related issues for the Bardstown plant including supporting hardware, software, Stromberg time & attendance, iGear / SQL Server for managing PLC analytics between manufacturing components. Worked with Bardstown leadership team in aligning corporate IT goals with local plant objectives
Apr 2004 - Aug 2008
Director, It Help Desk & Desktop Support
(formerly ARM Financial Group / Integrity Life Insurance)Managed staff of 4 in supporting 300+ users in 4 locations. Implemented HEAT ticketing system and reversed the morale and reputation of the Help Desk. Managed Desktop Support staff of 2 in supporting the hardware requests, from imaging and provisioning new hardware to break / fix. Implemented WinInstall for software distribution and WinLand for asset management.
Jun 1998 - Apr 2004
It Client / Server Analyst
Sep 1993 - Sep 1997
Mainframe Operations Analyst
Aug 1987 - Sep 1993
2 education records
Tim Scrogham education
Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General
Sullivan University
Associate Of Arts And Sciences - Aas, Computer Science
Sullivan University
FAQ
Frequently asked questions about Tim Scrogham
Quick answers generated from the profile data available on this page.
What company does Tim Scrogham work for?
Tim Scrogham works for Vercara.
What is Tim Scrogham's role at Vercara?
Tim Scrogham is listed as Director of Product Support at Vercara at Vercara.
What is Tim Scrogham's email address?
AeroLeads has found 2 work email signals at @neustar.biz for Tim Scrogham at Vercara.
What is Tim Scrogham's phone number?
AeroLeads has found 2 phone signal(s) with area code 502 for Tim Scrogham at Vercara.
Where is Tim Scrogham based?
Tim Scrogham is based in Louisville, Kentucky, United States while working with Vercara.
What companies has Tim Scrogham worked for?
Tim Scrogham has worked for Vercara, Lhc Group, Humana Government Business, Almost Family, Inc., and Tower International.
How can I contact Tim Scrogham?
You can use AeroLeads to view verified contact signals for Tim Scrogham at Vercara, including work email, phone, and LinkedIn data when available.
What schools did Tim Scrogham attend?
Tim Scrogham holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from Sullivan University.
What skills is Tim Scrogham known for?
Tim Scrogham is listed with skills including Windows Server, Microsoft Sql Server, Project Management, It Management, Vmware, Disaster Recovery, Active Directory, and System Administration.
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