Responsible for developing requirements and working though the system lifecycle (discovery, architecture, security, design and deployment). Also known as getting it done.• Drive new customer initiatives from discovery through to deployment, to ensure that functional specifications and agile performance metrics are achieved (Jira and Confluence).• Solution delivery expertise (but not limited) focus in the following areas; Windows Server (.NET) applications, Linux (LAMP) applications on premise and commercial cloud (AWS/Azure). • Manage and support on premise cloud environment(s) (vSphere/vRealize/Kubernetes/Rancher). Includes HPE GPU/AI compute (OneView/ProLiant/Synergy/NVIDIA), network storage (NetApp/Tintri/vSAN) and HA/DR technologies (AWS, VMware SRM).• Perform performance, capacity and troubleshooting across a wide catalog of monitoring tools such as Splunk, vROps, Solarwinds and Wireshark (pcap/tcpdump). • Provide support escalation for on premise applications such as Active Directory, Microsoft Exchange, IIS, SQL, SharePoint and Skype for Business, • Drive security and compliance actives including the development of System Security Plans (SSP) to meet and/or exceed NIST 800-53 security controls and the DISA STIGs. Specialize in hardening private virtual infrastructures. Deployed a cost effective MFA solution (YubiKey/AuthLite). • Collect/report systems data to drive design requirements, compliance and adherence to cybersecurity operational directives. Mitigation tasks include implementing access controls, encryption and remediation of vulnerabilities and misconfigurations.

Build and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFormation and many more. I represent AWS within a customer’s environment, and drive discussions with senior leadership regarding support, cost efficiencies and risk management. Provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep customers’ AWS environments operationally healthy. Work to understand customer's business/operational needs and technical challenges, and help them achieve the greatest value from the Cloud.• Act as the voice of the customer within AWS to escalate problems and to drive prioritization of business mission critical needs of AWS’s government and commercial customers.• Designated technical point of contact who provides advocacy and guidance to help plan and build solutions using best practices.• Coordinate access to subject matter experts and product teams, and work proactively to maintain the operationally health of customers AWS environments.• Participate in disaster recovery and other critical-event planning and rehearsal with the customer.• Troubleshooting application, network, database, and architectural challenges using internal AWS tools and existing experience, knowledge and toolkits.• Work hand-in-hand with senior executives on opportunities to improve the customers’ IT landscape.• Security and compliance support including the documentation of NIST 800-53 security controls, ITAR, FedRAMP, development of DCID 6-3/ICD 503 System Security Plans (SSP) and Disaster Recovery (DR/COOP) plans.

As Senior Cloud Engineer, I was responsible for requirements discovery, system architecture design, and support for VMware products and Professional Service. My role is to provide service delivery strategies, product implementations and configurations for customers and partners.• Worked directly with customers to derive system requirements, oversee new initiatives from discovery through to deployment, to ensure that functional specifications and performance metrics are achieved.• Ensured the logical and systematic conversion of customer and system requirements into total system solutions that acknowledge technical, schedule, cost constraints and strategic direction.• Liaisoned with VMware development and support teams, partners and delivery teams to ensure consistent operations of products, and where appropriate, underlying infrastructure.• Designed and deployed Cloud Automation solutions and reporting using PowerShell/PowerCLI and vRealize Automation/Orchistrator tools.• Provide performance, capacity planning and deployment services (but not limited) focus in the following areas; vSphere,, AirWatch, SRM, vRA/vROps, NSX, vSAN, Docker containers and virtualized desktop architectures.• Worked with customers to derive system requirements in relation to a VMware Validated Design (VVD). Perform periodic reviews to adherence to the business, operational and security requirements.• Drove security and compliance actives including the development of System Security Plans (SSP) to meet and/or exceed NIST 800-53 security controls and the DISA STIG. Perform security audit activities using tools such as Nessus Pro, WebInspect and AppDetective.• Integrated and supported partners solutions such as AWS (EC2, S3, RDS), Dell, HP, NetApp, Splunk, Palo Alto, NetBackup, CommVault and Intel Security (McAfee).• Tracked VMware support requests and assist with engineering escalation of an advanced problems/issues.

As a solutions architect, I provide service delivery strategies, product implementations and systems convergence, particularly through definition of service delivery methodologies to ensure required system functionality, performance and budget.• Oversee new developments from envisioning through to deployment, to ensure that functional specifications and performance metrics are achieved.• Ensure the logical and systematic conversion of customer and system requirements into total system solutions that acknowledge technical, schedule, cost constraints and strategic direction.• Liaison with Juniper Networks product teams, partners and delivery teams to ensure consistency of products, and where appropriate, underlying technologies.• Develop product specifications, statements of work, work breakdown schedules based on Product requirements document and customer requirements.• Work with hardware, network and software partner teams to derive system requirements for sub-systems, and review the system design for adherence to the requirements.• Drive security and compliance actives including the development of System Security Plans (SSP) to meet NIST 800-53 security controls.

Served as a team lead of an interdisciplinary engineering team. Lead engineering projects for mission programs by providing architecture, design, planning, implementation and operational support. • Product delivery expertise (but not limited) focus in the following areas; SharePoint 2003 – 2013, Exchange 2003-2013/LCS/Lync 2010-2013 and Windows desktop architectures.• Design and deploying adjacent or underlying enterprise infrastructure such as vSphere, Active Directory, Windows Server platform, clustering, System Center, RDS/VDI, high availability, compliance, storage and network planning.• Derive customer initial technical and business requirements to develop work breakdown schedules (WBS). • Security and compliance actives including the development of System Security Plans (SSP). Perform security audit activities using tools such as Nessus Pro, WebInspect and AppDetective.• Provide Tier 3 engineering support responsible for handling the most difficult or advanced problems.

As Regional Architect within Microsoft’s Federal Practice, I was responsible for services delivery and system architecture design for products and features for new and existing Federal customers. Provide service delivery strategies, • 20 years of experience in design, planning and deployment of Microsoft infrastructure.• Identify and scope projects around innovation opportunities as well as technology risks.• Identify, research, evaluate emerging technologies and practices.• Coordinate work with Product, Sales and Delivery team to ensure a consistent approach across Microsoft products, with appropriate software and IP re-use.• Oversee new developments from envisioning through to deployment, to ensure that functional specifications and performance metrics are achieved.• Ensure the logical and systematic conversion of customer and system requirements into total system solutions that acknowledge technical, schedule, cost constraints and strategic direction.• Liaison with Microsoft Product teams, Partners and Delivery teams at Microsoft to ensure consistency of products, and where appropriate, underlying technologies.• Develop statements of work, work breakdown schedules based on Product requirements document and customer requirements.• Work with hardware, network and software partner teams to derive system requirements for sub-systems, and review the system design for adherence to the requirements.• Represent Microsoft’s interests at standards bodies and committees.

The role requires domain expertise, capable of designing and deploying unified communications solutions leveraging the Microsoft's Exchange, Lync and or Office 365 platforms. The role required both broad and advanced technology knowledge and the ability to design and implement a solution by mapping a Customer's business problem to an end-to-end technology solution.My core knowledge and experience in the areas of Microsoft Exchange (Exchange Ranger) or Lync server. Additionally, the position requires a strong understanding of Microsoft Active Directory, Windows Server Operating System and Group Policies. Knowledge and experience dealing with ancillary technologies such as DNS, SMTP, LDAP, SIP, HTTPS, PKI, reverse proxy, hardware load balancing technologies and storage technologies.Additionally, as legal and regulatory compliance drivers continue to grow in impact and importance, much as of knowledge and experience focuses on security risks, threats and vulnerabilities of systems, applications and emerging technology. Using DoD/NIST/NSA and Microsoft best-practices in OS level hardening, event and integrity monitoring, I am able to assist the Customer in the Accreditation and Certification of Microsoft solutions.

• Senior Microsoft Infrastructure Engineer responsible for managing internal and external customer systems support, operations and design projects.• Created extensive project and design artifacts used by BAE Systems IT system architects refered to as :"Tim's Magic".• Areas of responsibilities include Microsoft Platform support for Active Directory, Exchange 2003 Server and SharePoint 2003.• Architected and supported Lotus Notes (Domino 6.5) migration to Exchange Server 2003 SP2.• Architected and supported multiple Novell Netware 4.1 user and computer migration to Active Directory 2000/2003 projects.• Exchange enterprise related infrastructure configuration and support; Windows Clustering, Network Appliance SANs and RIM Blackberry.• Support Cisco Catalyst series switches/routers, PIX and ISA Server Firewalls.• Instruct Microsoft’s Official Course curriculum (Windows 2000/2003 Server, Active Directory, Windows XP Professional and Exchange Server 2000/2003).• Perform security audit activities using tools such as Nessus Professional.

• Acted as Senior Messaging Consultant for a 45,000 user Worldwide NT/ Windows NT/2000 based Exchange 5.5 (DMS 2.0/3.0) email system.• Responsible for monitoring and managing all key NIPRNET/SIPRNET Exchange services, queues and event logs on 47+ Exchange/OWA/Blackberry servers.• Increased Exchange servers’ uptime though improved monitoring tools and management processes.• Managed SMTP Virus (MailSweeper) gateway servers.• Developed and Maintained Email System Documentation.• Responsible for Backup and Recovery of Email Servers (Backup Exec).• Authored “Exchange 5.5 MTA Troubleshooting Guide” in use at DoD and Federal System Intergrator's.

• Lead role in a Netware NDS/Groupwise 5.5 to Windows Server 2000 Active Directory and Exchange Server 2000 migration.• Played a lead role in a New Data Center design and migration. Including rack, power and project plan for the new data center.• Provided support for SMS 2.0, SQL 6.5/7.0 and Citrix Metaframe 1.8.• Installed and Supported AD/Exchange recovery environment (Veritas NetBackup).• Managed SMTP Virus (MailSweeper) gateway servers.• Installed and Supported with Cisco switches, routers and Checkpoint FW.• Supported Dell PowerEdge/EMC servers and storage systems.• Maintained and executed Disaster Recovery process.

Supported the contract transition from previous service provider and lead then served as lead Exchange e-mail engineer for Global Defense Messaging System (DMS).• Responsible for new predictive monitoring scripts and management processes for NIPRNET/SIPRNET Exchange critical services, reducing downtime and consisting meeting SLAs.• Authored ―Exchange MTA Troubleshooting Guide used by Department of Defense. This guide was critical for diagnosing X.400/MTA routing issues and resolving the most common causes of e-mail delivery issues effecting SLAs.• Provided timely service restoration resulting from deployment, implementation and network/storage/hardware problems.

Provided network analyst, integration, design and deployment support for commercial and federal customers.• Designed, installed and managed DoD/DSIDDOMS integration lab to simulate a multi-OS and multi-protocol environment (Windows 9x, NT/2000, NetWare 3.x/4.1x/5.x, Banyan Vines 6.x, and HP-UX servers).• Performed client-server application, network and systems surveys and provided remediation guidance.• Air Force Combat Information Transport System (CITS) Program deployment team. Deployed and integrated Exchange 5.0/5.5, MS-SQL 7.0, IIS 4.0 OWA, Remedy, HP OpenView, Legato, ArcServe, Sidewinder Firewall and Lucent QIP on Compaq Proliant servers under the ULANA II contract. • Microsoft’s Official course curriculum instructor for Technical Development Team. • Key member of the Datacenter Enterprise Operations and support team.• Support DoD/VA and Military Healthcare systems (DBSS, DMLSS, CHCS) testing, integration, deployment and support.