I help companies use technology to drive better outcomes for their customers and their business. This may be the design and implementation of a cloud-based capability, improving employee experience through better use of mobile devices, productivity and collaboration tools or the broader End-User Computing environment. It often involves Automation and AI strategies, and is typically embedded in a broader digital CX initiative - advising them on the best way to empower and delight their customers, partners and employees using digital capabilities. My expertise lies in my ability to help companies drive the best outcomes from their technology spend. I have spent most of the last 25 years as an ICT analyst, and bring many years of learning to the new challenges faced by businesses, government organisations and technology suppliers.
Listed skills include Market Research, Enterprise Software, Research Consulting, Strategic Partnerships, and 33 others.