• Project Managed Business Transformation and Integration of (CC&B) Oracle’s Customer Care & Billing for IVR Portal Interfaces to include (External) Credit Card Processing and Outage Reporting as well as Outsourced Bill Print/Archiving Vendors.• Agile Project Managed .NET Developed in house Inquiry Management System via agile delivery framework with Scrum Master, PI Planning, Sprint Planning and Resets, Tracking (V1), Standup Meetings, Sprint Demo Reviews.• Managed Verint Knowledge Management deployment.• Managed Nice (IEX) Workforce Management upgrade and Performance Management deployment.• Managed deployment of Citrix ShareFile (including NetScaler DMZ infrastructure)• Project Manager - PeopleSoft Financials Upgrade 9.1 to 9.2 including upgrading ReadSoft and deployment of Mobile Approvals application.• Consulted and Managed upgrade of Genesys (TDM) IVR platform from v7.1 to (SIP) GVP v8.6.• Worked with Telco in designing and architecting voice and data networks for Genesys 8.6 Platform.• Manage relationship and MSA/SOW contracts between Client, Vender, and various Solution Integrators.

When Nerium International launched in 2011, the company name was associated with an ingredient (nerium oleandrin extract) in its first product. Now that the company has expanded internationally to offer a wide range of holistic innovative age-fighting skincare and wellness products that use advanced technology.

Manage strategic, complex, and tactical IT projects for CenturyLink.