Operations Manager
CurrentResponsible for improving the organization through the day-to-day operational policy, managing the overall planning, monitoring deadlines and quality of projects, financial performance, occupancy, information security and customer satisfaction. Furthermore i'm responsible for for the operation and improvement of the systems that support the business processes, the budget, the OGSM and the achievement of the associated goals.- Day-to-day management of the organization-… Show more Responsible for improving the organization through the day-to-day operational policy, managing the overall planning, monitoring deadlines and quality of projects, financial performance, occupancy, information security and customer satisfaction. Furthermore i'm responsible for for the operation and improvement of the systems that support the business processes, the budget, the OGSM and the achievement of the associated goals.- Day-to-day management of the organization- Providing insight into bottlenecks in the process and making proposals to improve work processes and systems.- Monitoring the overall budget, costs and overall return target- The further development of the organization- Progress and quality monitoring of releases, processes and team- Correct handling of hours, preparing invoicing and budget management- Ensure the shaping and achievement of KPIs- Development and monitoring of the ISMS in accordance with ISO:27001, supervision of audits and certification processes.- Pro-active customer management with an emphasis on the relationship, but also by providing solutions.- Recruitment & selection and occupation Show less