Tim Clark is a Managing Director at Icon Uk Events. He possess expertise in lotus domino, lotus notes, lotus, sametime, cloud computing and 35 more skills. Colleagues describe him as "During the time Tim and I spent on this project, there was no denying his skill level and expertise on the product and on the IBM Notes/Domino platform. He's an amicable straight shooting person with a good sense of humor, relativation and selfreflection. A true pleasure to work with as a customer as he values service and puts the customer first. " and "During my tenure at GSX I had the pleasure of reporting to Tim for nearly a year. Tim joined GSX and had an immediate impact to the company’s processes, organization and technical operations. It was clear that Tim had a well-rounded understanding of not only technical operations but also the business processes that drive innovation and decision making. Three distinct areas stand out that Tim impacted most: Technical Support/Customer Service: Aligned support personnel globally improving communications and information sharing which reduced ticket closure times and enhanced customer experience. Product Development: Introduced product defect resolution and testing procedures which simplified and streamlined product fixes and improvements resulting in quicker product\resolution delivery. Team Development: Initiated and oversaw personal and professional development for all reports including technical training and soft skill development. Acted not only as a manager but also a mentor with a genuine desire to improve not only the team but team members individually as well. Overall Tim is one of the rare managers who also naturally serves as an inspiring mentor for his staff. He exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in his ability to motivate a team to care about the task at hand and to be personally invested in a project’s success."