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@docusign.com
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3 phones found area 206 and 877
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LinkedIn matched
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Tim Stiles is listed as Software Engineer at DocuSign at DocuSign, based in Santa Cruz, California, United States. AeroLeads shows a work email signal at docusign.com, phone signal with area code 206, 877, and a matched LinkedIn profile for Tim Stiles.
Tim Stiles previously worked as Software Engineer at Docusign and Tier 4 Product Expert & Support Engineer at Docusign. Tim Stiles holds Bs, Computer Information Systems from Humboldt State University.
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AeroLeads found 1 current-domain work email signal for Tim Stiles. Compare company email patterns before reaching out.
Active, independent hip-hop artist in Santa Cruz, CA.Find me on any social media / streaming platform via @timstilesmusicLInkTree: https://linktr.ee/timstilesmusic13 years working for DocuSign.4+ years as a software developer with innate knowledge of C#, React/JS, SQL, APIs and more.9+ years of experience as a subject matter expert in DocuSign’s core product offerings, API, platform architecture, and support process & enablement. Known for deep technical troubleshooting abilities, uncovering root cause, and complex issue resolution. As a key support partner to product and engineering teams, I have substantial experience collaborating cross-departmentally, driving improvements to tooling and support processes, ultimately enhancing the customer experience.Education includes BS degree in Computer Information Systems and AA in Audio Production. Worked in professional audio for 4 years prior: hardware QA, sales, sound design for video games, freelance recording, post-production, and most notably ran all aspects of a high end Seattle recording gear designer, distributor, and manufacturer.
Listed skills include Enterprise Software, Mobile Devices, Audio Engineering, Management, and 34 others.
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San Francisco, Ca, Us
Leveraging 9+ years hands-on experience in DocuSign customer support, deep knowledge of our core product, and innate understanding of both support tooling and customer needs to develop and improve upon both internal and external facing administration applications.
San Francisco, Ca, Us
Core product specialist, internal mentor, ultimate escalation point, and cross-department liaison between global customer success & support and product & engineering.▪ Triage and resolve complex product issues and incidents▪ Escalation path for Tier 3 for technical product questions, issues and guidance▪ Partner with product management and vendors as subject matter expert in multiple core features▪ Deep dive into core code base to uncover root cause of bugs and pinpoint code fixes for engineering▪ Ongoing development work for the internal admin console and other support tools▪ Data capture around support’s largest pain points, identifying gaps in support tooling and processes to solution improvementsto internal and external customer experience▪ Partner with engineering, product, and support peers to define business case and drive prioritization of related projects▪ Create and maintain technical knowledge content and internal tool guides▪ Build advanced technical troubleshooting skills through hands-on, internal trainings and 1:1 mentorship▪ Enable career development as sole technical interviewer and assessment owner
San Francisco, Ca, Us
Dedicated product guidance and enterprise support contact for top 50 MRR accounts• Troubleshoot complex product/platform issues from the web app to deep API integrations• Primary escalation path, advocate, and technical liaison between customer and internal teams• Maintain knowledge of customer workflows to ensure expedited resolution when issues aris • Identify, reproduce and file bugs while working closely with the customer to develop any viable workarounds• Work in tandem with multiple teams to ensure continued customer success and adoption of the product• Manage customer reporting needs• Champion customer requested enhancements to Product Management teams• Communicate weekly customer updates in regards to product release cycles reports on cases, trends, and common issues which could benefit or impact the customer• Identify and relay up-sell upsell opportunities and new use case scenarios to Account Executives
San Francisco, Ca, Us
● Provide technical support via email, chat, and phone● Initial contact upon signup and training on key features● Assistance with customers’ transition from existing appointment books to Full Slate● Log and track customer feature requests● Front-end software testing prior to new version releases
● Sole marketing, sales and support contact for the recording gear brand, Chameleon Labs● Provide technical support to end-users and resolve repair issues● Track and document support cases to increase customer service efficiency● Create and manage quality control practices● Develop and implement marketing strategies and sales promotions to hit sales goals● Design marketing collateral for print, online, and email channels● Develop and deploy monthly email newsletters using HTML & CSS styles● Update web content to optimize search rankings (both SEO & SEM)● Manage and monitor social media channels to track brand perception● Optimize product catalog for print and web● Compose and coordinate press releases for new products● Attend and present at trade shows as needed
Seattle, Washingtom, Us
● Engineer voice recording sessions for the RPG title, Pirates of the Burning Sea. ● Edit, sweeten, and export audio content for implementation. ● Create sound designs for combat animations. ● Implement resulting content using proprietary audio engine.
Seattle, Washington, Us
● Assist warehouse manager with daily warehouse operations from picking and packing to shipping and receiving. ● Process sales orders and returns. ● Interview and train new employees.
● Mobile field recording of interviews and necessary audio documentation at investment forums and other high-end events. ● Edit and mix resulting audio content for implementation into state-of-the-art portable media devices and web applications.
Seattle, Wa, Us
● Complete work orders in the duplication department from initial request to packing and shipping. ● CD, DVD, and cassette duplication. ● Transfer of DAT recordings to digital audio format.
Quick answers generated from the profile data available on this page.
Tim Stiles works for DocuSign.
Tim Stiles is listed as Software Engineer at DocuSign at DocuSign.
AeroLeads has found 1 work email signal at @docusign.com for Tim Stiles at DocuSign.
AeroLeads has found 3 phone signal(s) with area code 206, 877 for Tim Stiles at DocuSign.
Tim Stiles is based in Santa Cruz, California, United States while working with DocuSign.
Tim Stiles has worked for Docusign, Full Slate, Chameleon Labs, Flying Lab Software, and True Fabrications.
You can use AeroLeads to view verified contact signals for Tim Stiles at DocuSign, including work email, phone, and LinkedIn data when available.
Tim Stiles holds Bs, Computer Information Systems from Humboldt State University.
Tim Stiles is listed with skills including Enterprise Software, Mobile Devices, Audio Engineering, Management, Sound, Saas, Sound Design, and Salesforce.Com.
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