Tim S. Email and Phone Number

Enterprise ServicesCore/Shared Infrastructure and Hosting Programmes (Technical Delivery)Managing multiple suppliers delivering core infrastructure programmes

Company DormantAccomplished in the design, implementation & delivery of managed services solutions, programme delivery management, service management and services transformation.Management of all aspects of Development, Testing, Implementation and SupportEnd-to-End IT Services Delivery Management (Retail, Leisure, Utilities, Insurance, Public and Health Sectors)IT Services, Programme and Project ManagementOutsourced IT Services Design, Bid, Transition and Operational DeliveryDevelops inter team collaboration to acheive goalsFlexible on location and travel

Many Domestic projects completed. Zoom calls with friends and family.Cooking and relaxing. Motorsport preparation for 2021. Furloughed again from June 2021 to September 2021.

Management of Multiple strategic delivery and tactical support workstreams.Day to Day management of Service Desk operations.

SCC Delivery Programme - Corporate Infrastructure Transformation for Countrywide Engaged by SCC to lead a Programme to be delivered to Countrywide Estate Agents. Supporting the proposal presentation and subsequent mobilisation of the programme and delivery to resource for the following work streams:- Data Centre design, build out and services creation- Public and Private Cloud setup- Networks design and delivery- O365 messaging design, build and services setup- Active Directory design, build, population and services creation- Thin Client solution design, build and implementation- End User Computing Windows10 image and applications packaging design, build and services initiation- 600+ site rollout of PC’s and Thin Client devicesProgramme governance of all work streams budget, time challenges, issues, risks and client relations. The programme was impacted by the pandemic and was canceled in March 2020.

IT Infrastructure Portfolio Manager Guys and St Thomas NHS Trust- Leading strategic IT initiatives within the Infrastructure delivery portfolio- Critical Cross technology Middleware Upgrade- Completion of the Data Centre Migration- Electronic Healthcare Records- Resource forecasting- Strategic Network Programme Initiation- Chair of the Portfolio Board for GSTT’s Infrastructure Programmes- Capital Planning - Recruitment and Team Building

Programme ManagementDelivering business critical programmes providing impoved core resilience and a sustainable future platforms- Cost Efficiency Infrastructure Programme- Infrastructure Remediation and Improvement- Mainframe Backup remediation- Mainframe migration to zCloud- Data Centre Stabilisations- Financial cost forecasting and planning- Project Management mentoring and support- Focused on benefits realisation specifically by improvement of stability, supportability, resilience and the end user experience- Leading programme teams through technical upgrades- Implementation of virtualisation and cloud first strategy

Operational services delivery management of the Oracle Accounting Systems faciltating end to end finance management for 250+ NHS trusts. The platform is primarily Oracle based and supported by a team based onshore and offshore.Development of Technology Service Delivery Strategy aligned to the F&A Strategic plans and the F&A Technology Target Operating ModelLeading the team in preparation and execution of improved finance year end activities.NHS SBS is a joint venture between the Department of Health and Sopra Steria.

SIAM Services proposal review for TNT.Working with KPMG, IBM and Infosys

Management of Rank Group Applications Support Organisation Management of Online Web and Land based Retail applications support teamsImprovement of technical delivery processes for On Line Gaming SolutionsManaging the successful delivery of Rank's largest Multi Vendor Online Change

Accountable for the provision of global business intelligence for the GSK Executive boardManagement of the SAS BA global support organisationManagement of external service providers.

Head of Global Applications Support teams.Accountable for the support provided globally to Bupa's International Private Medical Insurance Business.Member of the Bupa International Business Leadership TeamRecognised for his role in significantly changing the perception of IT within a global market leading Insurance Business.

Delivery of IT components for key business initiativesManaged multiple technology and governance teams Implementing changes to approach to SAP CRM delivery, QA and transition.

Procedural review of service metrics reporting and re-charging mechanism within E.On group Service Framework baselining and Service Improvement Planning.Improvement of the Applications Delivery process.

Strategic Management role supporting Xstrata's CIO.Engaged to create a post acquisition Global IT Services Support assessment process.Implemented the process in Switzerland, Canada and Chile.

Creating Innovative Managed Service Solutions for Prospective and Existing Dell Customers.Service Design and Ownership for multi supplier integrated service delivery bidsCost Modelling for proposals in excess of £5m.Responsible for Third Party (Partner) selection and cost negotiation

Leading role in BT bid for the NHS NPfIT London LSP.Post win mobilisation of the test, environments and release programme organisation.

Various on site outsourced services management roles into the Public, Health and Private Sector.Multi site and accounts management.Operations lead for big ticket deals focused on working solutions, relationships, frameworks and end to end services costing.

Analysis, Design, Development of Administration and Finance Systems for Public Sector Clients.Expatriated for 24 months to Bahrain to implement Health Administration Systems.Patient Administration Systems Team Lead (Pathology, Radiology) EMEAHR Support Services Delivery to the Public Sector

Leading Development of Council Financial Adminstration Systems.

Development and Support of Council Adminstration Systems

Where my IT career started!Computer Operator turned Analyst Programmer