Timothy Stumm Email & Phone Number

Downingtown, PA, US

Burbank, CA, US

Bentonville, Arkansas, US

Identifying best practices and SOPs in organizational data management across disparate systems - including Jira and in-house developed resource management applications. Supporting data quality excellence across a multi-pillar organization.Delivering a high visibility strategy of the initiative and product portfolio for VP and SVP in a dashboard view.

Bentonville, Arkansas, US

As a product owner, successfully scoping, delivering, and building feature roadmaps for a homegrown onboarding solution which manages engagement for over 2,500 monthly candidates at retail stores. As a development manager, responsible for the work of badged and contract resources on a multisite team.Clearly communicating risks and roadblocks to business.

Armonk, New York, NY, US

• Current Role: Advisory Software Engineer
• Fostering relationships between Engineering, Offering Management, and clients to ensure client voice is heard in feature development and defect resolution.
• Recommending and implementing configuration and process updates for enterprise clients to improve system usability.
• Representing Engineering in on/off-site client meetings and conferences: rapid issue resolution, product demos, and technical consulting.
• Responsible for monitoring the overall health of application suite, providing client support at all tiers, establishing defect priority, and managing client escalations.
• Consulting and assisting with all aspects of the product lifecycle, including sales (technical support and demos), implementation (design, configuration, project management), and providing insight and technical.

US

• Minimized designer downtime and improved quality and promptness of artwork delivery by rebuilding artwork specifications database for local and national directories.
• With publisher specification compliance simplified, training was also simplified, and human errors and potential bottlenecks were eliminated.

Maintained quality standards for client call center programs.

As an intern, working closely with conservators and clients in various aspects of architectural conservation, worked on various projects ranging from cleaning and repair of stonework and the cleaning and repair of woodwork.