Timothy Trithart Email and Phone Number

• Responsible for operations of a federally qualified health center serving 40,000+ visits annually• Oversight of $12 million budget and staff of approximately 100 physicians, advanced practice professionals, nursing, billing, and support staff• Executive leadership of medical, dental, and mental health services• Participates with governing board in charting the clinic's mission and developing strategic long-range plans

• Managed patient satisfaction measurement efforts for more than 70 service lines for 417 bed hospital and associated clinic, outpatient areas, emergency, and residency arenas • Coordinated efforts surrounding efforts to improve strategic customer service priorities• Handled 1000's of patient/family grievances to resolution• Oversaw development and ongoing education regarding cultural competencies and awareness.• Developed and presented customer service training to staff and physicians of all levels.

• Communications, marketing, and public relations activities for an integrated health system serving western South Dakota, with nearly 5,000 physicians and caregivers with multiple hospitals, clinics, and other facilities throughout the Black Hills• Coordinated communication efforts for sensitive and crisis-oriented issues, including $6 million qui tam lawsuit settlement, acquisition of Banner Health System facilities, and hospital evacuation efforts during Grizzly Gulch Fire.• Developed and implemented marketing and public relations strategies for various areas including the Cancer Care Institute, Regional LifeFlight, and various system-wide projects. • Fostered positive public relations through active participation and leadership in Community Development Advisory Council, Ambassadors Club, Public Affairs Committee, and Customer Satisfaction committees.

• Developed and implemented marketing and public relations strategies for the not-for-profit health care network, which included 4,000 employees, 1,700 providers, and three acute care hospitals.• Handled sensitive communications efforts for joint-venture partnership with MedCath and area physicians to develop Tucson Heart Hospital, which necessitated the closing of cardiac surgery programs at two system hospitals.• Coordinated internal communications for restructuring of system, which included the downsizing of staff by 20 percent.• Managed public relations efforts for the system to develop strong community image including promotion of Tot Shots immunization program and Parish Nursing outreach.• Coordinated media relations/employee communications efforts, including 24-hour on-call for crisis situations.