Timur Yakubov Email & Phone Number

Boca Raton, Florida, United States

• Customers first point of contact, listen, answer all concerns, and ask them for the repair.• Set up claims with insurance companies and assist customers filling out the MV104 form.• Worked directly with field adjusters from all insurance companies.• Research manufacture OEM procedures.• Up-sale customers on jobs that come in for estimates and photo inspections.• Diagnose the cars diagnostic codes.• Completed a Quality Control on every completed job to assure that it meets company standardsbefore it is released to the customer.• Utilize CCC1 for all estimates.• Maintain quality assurance and the highest level of customer service for all customers.• Communicate with customers from start to finish about their vehicle.• Order parts, check parts in, and set up sublets• Attended I-Car training classes online and onsite to keep up with current industry standards.• Manage a team of 6-9 employees (2-3 heavy guys, 2-3 disablers/preppers, 1 painter, and 1 esti-mator)• Delegate the team with work orders, follow up, order additional parts, etc.

Greater New York City Area

Actively managing multiple listings Generate lists of properties that are compatible with clients needs and financial resources.Developed marketing materials and social media strategies to build clientele.Preparing necessary paperwork (contracts, leases, deeds, closing documents, etc.) to facilitate transactionsWorked with buyers, sellers, landlords, and renters for the purpose of purchasing, selling, or renting real estate.Communicating with agents, mortgage companies, attorneys, home inspectors, and appraisers on behalf of the customer. Built personal relationships with clients resulting in repeat business and referrals. Keep updated on market news, trends, real estate strategies, and best practices to provide high level of service to clients. Promoting sales through advertisements, open houses, and listing services.

Richmond, Va

• Diagnose and repair to specifications - brake and hydraulic, exhaust, suspension and alignment.• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals whichmay include employees and customers.• Continuously learning new technical information and techniques in order to stay abreast withrapidly chaining automotive technology.• Use of hand tools such as impact guns, wrenches, ratchets, and sockets.• Checking engine lights, transmission fluids and filters. •Preventive maintenance: oil change, lube, tire change and rotation• Train new employees (primarily hands on) with repairs; also assist them on being knowledgeablewith service center rules.• Repaired and replaced components that subject to wear and tear.

Hicksville, New York, United States

• Repaired and replaced components that subject to wear and tear.• Preventive maintenance: oil change, lube, tire change and rotation• Use of hand tools such as impact guns, wrenches, ratchets, and sockets.• Checking engine lights, transmission fluids and filters.

Brooklyn, Ny

Ensured terms and conditions of agreements. Assisted brokers with property sales, rentals, and development.Review file for all employment information.Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.Maintains property by investigating and resolving tenant complains; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping, and snow removal services.Reviewed applications for rentals.

Reston, Va

Managed sales of bank products, new business, operations, customer service, regulatory compliance, and internal policies and procedures.Conducted skill assessments, performance management assessments and coaching for employees.Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers.Positively affected branch performance results through leadership and execution.Prepared weekly and monthly sales analysis reports.Proficient in the sales and service of personal deposits, personal loans, investment and mortgage referrals.Cross sold and trained customers about third party systems (QuickBooks and SAP Financial systems). Knowledge of FHA and HUD guidelines.Knowledge of Freddie Mac (FHLMC), Fannie Mae (FNMA), FHA, and VA.

Richmond, Va

• Use of hand tools such as wrenches, ratchets, and sockets.• Changing brake pads and rotors.• Fluid change, oil, radiator, transmission, power steerings, and brake fluid.• Vehicle suspension work and knowledge.• Repaired and replaced components that subject to wear and tear.• Install aftermarket audio systems (stereos, speakers, subwoofers, amplifiers, back up cameras)into vehicles

Glen Allen, Va

» Supervised and trained permanent and seasonal staff.» Maintained expert knowledge of all products and inventory.» Identified the coaching and training needs and took necessary steps to accomplish desired results.» Recognized by company for outstanding sales, service, and consistent leadership.» Increased total monthly gross profit by 210% in eight months.

Richmond, Virginia Area

» Provide a customer friendly environment that includes greeting and acknowledging every customer, accurately completing transactions, and provide answers to customer questions.» Maintain a neat and friendly appearance; keep all areas safe and clean for customers and employees.» Work effectively in a cohesive team atmosphere with all areas and employees while maintaining a positive, professional attitude towards work, customers, and coworkers.» Be flexible to assist other departments/locations when needed.