Network Operation Specialist: Provide remote Network and Firewall support for local and remote needs using Dell/SonicWall, Cisco, NETGEAR, and other enterprise hardwareProvide Server support for various Dell, HP, and generic servers running Windows Server 2003/2008/2008R2/2012/2012R2/2019/2021 or Windows Small Business Server 2003/2008/2011Provide Application support for various manufacturing or business needs, most notable include Microsoft Exchange, Office 365, QuickBooks, Sage 50, Microsoft Office 2003/2007/2010/ 2013/2016/2019. Provides application admin support for SharePoint and Azure networks.

Offered direct desktop support for 700 Chromebooks and hundreds of laptops on various hardware, software, and connectivity issues Expertly managed local area network (LAN) and wide area network (WAN) of the school district; security system, and phones; as well as Active Directory and email accounts of the districtGuaranteed the maintenance, configuration, and execution of the following: Follett Library Database and all of its components, including Dolphin Portable scanner and USB scanners for workstations; Web-based helpdesk called Spiceworks;Nutrikids database for the cafeteria; and Backups of storage area network (SAN) with tape and storage drivesRendered assistance to the Treasurer’s Office in transferring data between USAS and ING as well as support with check and PO printers and associated formsServed as the sole IT support personnel in the district, in charge of all facets of the IT operations and IT infrastructure, including application and management of grants through the federal government and state of Ohio for primarily network transport and telephony costsExhibited capabilities in teaching several classes to students, including keyboarding at the elementary level; as well as Web Design at high school level; while exhibiting extensive knowledge and experience with servers 2000 to 2008 R2 and Windows 3.1 to Windows 10Handled the maintenance and configuration of MySQL database and web client for Media Retrieval System; as well as the installation and modifications to the accounts for DASL, ProgressBook, Active Directory, email, phones system, website, Moodle, copiers, printers, and various educational programs Demonstrated expertise in repairing, configuring, upgrading, and arranging the service of all laptop computers and hardware within the district

Business and Personal Network troubleshooting and set ups. Desktop and hardware troubleshooting and set up. Built computers and Servers with the PC Oncall logo.

PC and Network Printer repairs, upgrades and set up. Worked the help desk troubleshooting software issues, hardware issues, etc.for end users.