Timothy White Email & Phone Number

Vancouver, Wa, Us

Vancouver, Washington, United States

As the Manager of IS Engineering at The Vancouver Clinic, I lead a dynamic team responsible for supporting network storage and compute across distributed hybrid cloud/on-prem datacenters and multiple regional locations. My role centers on driving the development and implementation of the clinic’s technology infrastructure, ensuring effective and efficient operational support.• Directing a team of network engineers, enterprise architects, and system engineers.• Focusing on effective task delegation and team cohesion.• Maintaining stability and performance of IT infrastructure.• Engaging actively with stakeholders, internal partners, and peers.• Influencing and aligning engineering functions with organizational goals.• Identifying and implementing process improvements.• Enhancing efficiency and effectiveness of engineering operations.• Overseeing engineering vendors.• Managing costs and ensuring timely delivery of engagements.• Collaborating with the PMO for strategic planning and execution.• Ensuring engineering team's alignment with organizational deliverables and timelines.• Interpreting and developing policies and procedures for engineering functions.• Ensuring compliance and operational excellence.• Handling complex problem management and effective escalation processes.• Maintaining high levels of service quality.• Overseeing support and maintenance of storage solutions, virtualized compute environments, and LAN/WAN/WLAN environments.• Maintaining clear, positive communication with clinic and departmental staff.• Upholding the clinic's mission statement and standards.• Participating in organizational strategy planning and change management.• Serving as a member of the Change Advisory Board.

Houston, Texas, United States

• Led the IT team in supporting our business partners within the Information Technology Division• Organized regular team meetings to make sure our IT goals matched the broader needs of Port Houston, creating a positive team dynamic.• Made sure our Port Houston colleagues, contractors, and support staff received quick and effective technical support when needed.• Worked closely with both internal and external partners to manage daily operations and implement technology projects successfully.• Built strong relationships with vendors to maintain our current infrastructure and explore new ways to improve efficiency.• Offered recommendations to update and improve our technology, keeping Port Houston on the cutting edge.• Fostered a supportive and collaborative environment within the IT team, encouraging professional growth and skill development.• Managed ongoing IT projects to ensure they stayed on track and met their goals.• Kept stakeholders informed about scheduled and emergency IT activities through clear communication channels.• Addressed IT issues promptly and effectively, following established procedures to maintain high service standards.• Served as a bridge between our business units and the IT department, making sure everyone was working toward the same goals.