Tim Whitley Email & Phone Number

Stillwater, Ok, Us

Stillwater, Ok, Us

Stillwater, Ok, Us

● Led a team responsible for the support and maintenance of the HR module of our ERP system (Ellucian Banner), ensuring data accuracy, system uptime, and compliance with internal and external regulations. Configured benefits and earnings codes and managed the import of large datasets to support HR operations. Coordinated with teams such as Payroll and IT to configure the system to meet business needs, and provided training and support to end-users on system functionality and best practices.● Successfully led the transition from the legacy employee self-service system to the updated user interface by creating comprehensive employee communications and developing tailored training materials and job guides, resulting in system-wide adoption and increased productivity among end-users.● Provided essential support for key HR processes, including open enrollment, ACA 1095 reporting, and monthly file feeds to benefit vendors and government agencies, ensuring accurate and timely data transfer and compliance with regulatory requirements.● Customized the ServiceDesk ticketing system for the HR team, enabling streamlined submission, tracking, and reporting of support functions, resulting in improved team efficiency and enhanced service quality for internal clients.● Championed the selection and implementation of an Onboarding platform for new employees, leading a project team in a thorough discovery process that included full process mapping to identify essential requirements. Developed and submitted an RFP based on these requirements, and successfully selected UKG as the vendor of choice. Led the change management process involving training, documentation, and communication with a successful pilot deployment in May of 2023 and full deployment in September of 2023.● Collaborated with a cross-functional team to design and implement an employee exit survey and new hire survey using Qualtrics, providing valuable insights into the employee population.

Tulsa, Ok, Us

Tulsa, Ok, Us

•Led a project team to implement a new system for tracking classroom training resulting in over $60,000 in annual savings. Recipient CEO Continuous Improvement Challenge Award. •Project Manager for HR initiatives including implementations of Performance Management module, Learning Management (LMS) module at international facilities, and Candidate Onboarding System (IBM).•Managed Process Improvement project to streamline NORDAM's recruiting process including testing and executing changes in BrassRing Applicant Tracking System (ATS) providing data analysis in Tableau, process mapping in Visio, and progress tracking throughout the project lifecycle.•Created Peer Team for HR and IT joint initiatives and projects to aid in collaboration and improve efficiency. Successfully completed 16 join projects in 2017 including major update to SAP HR and Employee Self Service system.•Championed and developed key dashboards in Tableau for Executives leadership including workforce planning, recruiting and hiring, and retention.

Tulsa, Ok, Us

•Improved the tracking and delivery of training for over 2000 permanent and temporary employees through the implementation of Cornerstone OnDemand's LMS. System praised by customers and regulatory auditors as a "benchmark." Built the functionality, tested, trained employees, and performed regular maintenance and monitoring through reporting, security role administration, and technical requests. •Workbench Certified for IBM/Kenexa BrassRing ATS. Primary system administrator providing updates and support.•Created HR Key Performance Indicator reporting utilizing data from all HR systems.•Led project team with members of HR Field, Talent Management, IT, and Shared Services to update annual Open Enrollment process resulting in increased participation and reduced errors and rework. Tracked and reported project progress through Microsoft Project.

Tulsa, Ok, Us

•Administered company's CRM and ATS cloud-based software.•Implemented Asana for project management and team collaboration.•Used Microsoft Excel for reporting, asset management, and work tracking.

Tulsa, Oklahoma, Us

•Employed ServiceCenter and TMA for trouble ticket entry, tracking, and escalation and Knowlix for knowledge-base management.•Trained in and performed troubleshooting using SQL Server 2012.•Recognized as a leader in the Service Center by being tasked with training and mentoring new employees.•Used Excel to create Key Performance Indicator (KPI) tracking reports for all employees.•Ran reports and setup queues in Cisco Unified Communications Manager.•Promoted employee welfare and concerns as chairman of the Service Center Resource Group representing over 40 employees.

Tulsa, Oklahoma, Us

Stillwater, Ok, Us

Kansas City, Missouri, Us

•Primary service provider for all single adults transitioning from homeless shelters to stable housing in the Project CARE program.•Maintained a 75% success rate in finding client housing in less than two months; and provide emotional support and solutions to clients caught in a system that often generates hopelessness and despair.•Delivered a personalized, hands-on and comprehensive set of services to successfully provide housing, healthcare, job placement, transportation and training to increase client's quality of life. •Collaborated with various outside agencies such as United Way, homeless shelters, case managers, mental health agencies and social services to obtain assistance, avoid obstacles and streamline successful transitions.•Promoted within five months to oversee the Education Center as an Employment Specialist, providing career counseling and life skills instruction to clients.

Arlington, Virginia, Us

Deployed to Iraq and Afghanistan.Awarded two Army Commendation Medals for overall “initiative and unwavering professionalism.” Increased operational efficiency by developing a more effective soldier tracking database and creating a new filing system to track injured solider documentation. Maintained open lines of communication between necessary departments for accurate and rapid file processing. Distinguished first-line supervisor in a critical communication center providing intelligence, administrative, technical, and customer support services to a unit of 120 soldiers.

•Successfully directed and mentored a team of up to 10 Direct Care Staff and volunteers in a residential treatment program for youth aged 13 to 18 with behavioral, substance abuse, mild psychiatric, and/or family issues. •Maintained open lines of communication between staff, administrators, educators, case workers, parents and community resources in order to synchronize collective information with resident's needs and ensure the highest level of care and service.•Praised for calmly reacting to and effectively resolving conflict situations by delivering leadership and communication strategies for quick and fair resolution.•Built trusting relationships and rapport with youth and their families through family retreats, active listening, regular communications, diligent record keeping and consistency in moral integrity, which resulted in 89% of families being satisfied with the quality of care received.•Managed numerous operational activities for smooth transitions into the home such as intake and regular progress meetings, resident file management and overseeing staff performance.•Developed a new training plan and policy and procedures manual for all new Direct Care Staff and a manual for future House Directors as a way to further improve the effectiveness and efficiency of the residential program.

Graduate Certificate, Business Data Mining

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science, Human Development And Family Science