Responsibilities - Work closely with all departments, translating business requirements into operational system solutions - Review, interpret and analyse business rules and requirements for technical systems. - Design practical and elegant systems solutions to meet business requirements - Supplement rules and requirements with functional, non-functional & technical specifications - Review completed development to ensure alignment with requirements. - Facilitate formal workshops & ongoing active communication between the development team and other stakeholders - Closely collaborate with all stakeholders ensuring solution design and implementation is continually aligned with ongoing changes in business requirements, product strategy, the long-term IT architecture & overarching IT strategy. - Develop and maintain a product and systems roadmap that satisfies future business needs and sets expectations of timelines. - Facilitate agile refinement & sprint planning sessions between business stakeholders, project managers, business analysts and the development team. - Report on development & testing progress on your projects to stakeholders. - Report on impediments to progress and actively work to remove or mitigate the effect. - Negotiate the priority and delivery of business value with all stakeholders in accordance with resource availability, logical task sequencing and other technical constraints - Work with vendors and internal teams on integration projects and ongoing relationships, e.g. Bloomberg, IRESS data feeds & EDM partners. - Maintain knowledge of front, middle and back office investment management systems (e.g. Bloomberg AIM, Invest One, Flexcube, StatPro Performance, etc.

Responsibilities• Lead Document Production team, composed of around 15 production analysts and 3 SQL data analysts• Liaise and collaborate with business development and technical teams in Cape Town, UK and US• Work directly with a number of key stakeholders across an international client list• Collaborate with a global management team to align on company strategies and operating principles• Manage the monthly document and report production cycles - a highly pressurised deadline driven environment• Ensure that teams are executing on continuous improvement initiatives across delivery and implementation for all clients in priority order• Oversee, drive, and ultimately own implementation activities for multiple client projects, running concurrently• Product Owner for proprietary software platform used by the team to generate client reports - participate and drive Agile Scrum activities, in conjunction with enabler and development team• Provide proactive input into the continual improvement of document production processes and solutions to standardise repeatable provision of services to clients• Provide individualised mentorship and technical guidance to team members on a weekly basis and as needed• Manage team performance and career development, interview and select new and replacement employees, where neededKey Achievements:• Managed the migration of more than 10 document production clients from the India office to the growing Cape Town office - a complex 6 month process• Reduced the document production team size from 40 to around 20 post migration, through process improvement, technical efficiency gains and training• Improved all client document production run KPIs, in particular the top 5 by revenue. Largest client now consistently achieves 98.5 - 99.5% KPIs on accuracy and delivery deadline• Managed key improvements to the product platform, enabling better performance and improved charting capabilities

Relocated from Australia to South Africa to establish the regional office for the business. The main objectives of the African business were to:• Extend the range of partnerships and customers through business development efforts in Africa• Build a local technical team to augment existing product development capabilities for the group• Continue to drive technical product development in content distribution and market research opportunitiesI established the local business entity and was responsible for overall business administration, product direction and technical oversight of biNu Africa operations including product management, business requirements, user interface and functional specification as well as agile management of the development team in South Africa. Together with the Sales Director, I was also responsible for new business in the form of partnerships, content deals and market research projects.The focal points of the business were:• Growing biNu's Mobile Content distribution platform via a range of online services and tools aimed at large content providers• Increasing usage of Mobile Research & Rewards platform delivered to emerging market consumers on behalf of global research clients• Growing the end user base, thereby delivering more revenue to content and market research partners

Helped grow this mobile Internet startup to over 4m monthly unique users in more than 200 countries.Role involved the following key processes and outputs:• Product feature and system requirements and specifications, including UI design• Co-ordination and project management of software development work both in-house and managing international outsourced teams• Agile product management of core mobile and web sides of the product• Creation of marketing content and promotional listings for applications in digital marketplaces• Research and analysis of platform data metrics to determine future content strategy• Analysis of competitors in the same space to influence product roadmap• Liaison with clients to provide flexible solutions on custom projects• Configuration and management of mobile market research campaigns and projects

Business analysis, requirements definition, product selection and implementation, search engine optimisation

Importer and retailer of discounted high quality cycling products and accessories, marketed and sold via online channels. Products shipped Australia-wide to a wide range of customers.

Proprietor of a real estate marketing business - Open2View - covering Sydney's North Shore suburbs.Provider of high quality digital imagery and marketing material for a variety of industries and purposes mostly high end property sales but also including 'before and after' photography for home renovation projects.Gained valuable entrepreneurial experience and business development skills during this period.

Continuation of previous role at Proxima Technology, post-acquisition. Business analysis, detailed requirements creation, interaction with development team for integration of business service management software into existing suite of Compuware products.

Business analysis, detailed requirements creation, interaction with development team for business service management software.

Business analysis and Java server programming for business service management tool called Centauri.

Designed and coded Java web applications for Flash-based online games as part of the Walt Disney suite of websites.

Server-side Java development, including servlets, IBM MQ Series and SAP modules.

Foundation Technologies - merged with BBD.Designed and created C++ software components for financial services clients.

Designed mechanical components of industrial trucks.

Designed and managed engineering maintenance projects at Unilever Boksburg plant.