- Oversee operations- Marketing and advertising- Business development- Develop and implement effective processes and procedures- Recruit, hire and train staff- Staff retention and development- Build and maintain vendor relationships

- Manage shipping and receiving department including supervising staff- Manage sales jobs from point of sale to delivery- Develop and manage all aspects of marketing including maintaining the company website- Maintain telecommunication services with various providers- Lead Safety Committee

- Developed residential and light commercial service and maintenance agreements- Developed and maintained customer relationships- Estimated and sold residential repair and replacement projects- Managed sales jobs from point of sale to installation- Developed and assisted in marketing projects- Assisted with installation when necessary

- Promoted and effectively sold company products and supplies- Designed marketing brochures and tools for current and potential customers- Understood and responded to customer delivery needs by interfacing with internal personnel- Emphasized saleable services of products to include quality and ability to meet customer specifications- Processed all paperwork for orders to include sales contracts, prints and related documentation- Resolved customer concerns in a professional manner to their satisfaction- Clarified and fulfilled customer requests/needs by presenting various selections of products and services- Oversaw the accuracy of inventory records related to shipping and receiving- Supervised and performed the loading and unloading of various stock- Interfaced with company vendors, ordering and negotiating supplies for warehouse operations as needed- Designed and created warehouse layout- Provided administrative support for special projects to include research, compiling data and preparation of summary reports based on results