Tim Williams Email & Phone Number

Greater Boston Area

• Work with great people to create great products like MATLAB, MATLAB Compiler, MATLAB Compiler SDK, MATLAB Production Server, MATLAB Web App Server, and a variety of domain-specific toolboxes spanning AI, Data Science, Statistics, Math, and Optimization.• Manage a team of 8 Program Managers who partner with an organization of ~400 people to deliver the afore mentioned products.• Co-lead dev-wide Agile initiative for ~300 teams developing entirety of MATLAB and Simulink product… Show more • Work with great people to create great products like MATLAB, MATLAB Compiler, MATLAB Compiler SDK, MATLAB Production Server, MATLAB Web App Server, and a variety of domain-specific toolboxes spanning AI, Data Science, Statistics, Math, and Optimization.• Manage a team of 8 Program Managers who partner with an organization of ~400 people to deliver the afore mentioned products.• Co-lead dev-wide Agile initiative for ~300 teams developing entirety of MATLAB and Simulink product families.• Contribute to a variety of dev-wide initiatives for technical debt reduction and process improvement. Show less

Greater Boston Area

Senior Program Manager in Big Data & Analytics team, part of Microsoft Devices Group.• Harmonize and streamline planning and reporting processes across the portfolio as part of the VP Leadership Team. Proactively manage backlog priorities, create visibility and work with individual managers on the team to transparently drive success.• Orchestrate the integration of Analytics and Identity Services into Microsoft by building detailed financial models, providing analysis, briefing… Show more Senior Program Manager in Big Data & Analytics team, part of Microsoft Devices Group.• Harmonize and streamline planning and reporting processes across the portfolio as part of the VP Leadership Team. Proactively manage backlog priorities, create visibility and work with individual managers on the team to transparently drive success.• Orchestrate the integration of Analytics and Identity Services into Microsoft by building detailed financial models, providing analysis, briefing Microsoft executives, participating in negotiation sessions, reviewing and commenting on agreement language, and preparing materials for finance and IT. Manage the Transition Service Agreement between current and former-Nokia.• Oversee planning, development, delivery and operations of the Analytics separation effort, converting what had been a single data asset and analytics platform for all of Nokia into two parts for Microsoft Mobile Devices and the Nokia HERE organizations. Conversion included 2 petabytes of historical data copies, simultaneous daily ingestion of 50 terabytes of new data into private Hadoop cluster and Amazon Web Services, data processing and visualization, monitoring and issue response. Lead the development teams to overcome many major challenges including coordination across multiple teams and time zones, project restarts due to failed technology, and quality issues (measuring, detecting, correcting).• Lead migration of former-Nokia Big Data solutions from combination of private Hadoop cluster and Amazon Web Services environments to Microsoft Azure. Ensure smooth transition of ownership to other entities within Microsoft. Show less

Greater Boston Area

Program Manager in Nokia's Big Data & Analytics Group.• Oversee planning/development/operations of the “Nokia Analytics Collector”, a system which collects telemetry data from hundreds of 1st party applications across multiple mobile platforms, ingests data from millions of devices daily, then processes and visualizes data to deliver meaningful insights back to business owners.• Provide guidance and support to customers integrating into company-wide Hadoop platform which hosts… Show more Program Manager in Nokia's Big Data & Analytics Group.• Oversee planning/development/operations of the “Nokia Analytics Collector”, a system which collects telemetry data from hundreds of 1st party applications across multiple mobile platforms, ingests data from millions of devices daily, then processes and visualizes data to deliver meaningful insights back to business owners.• Provide guidance and support to customers integrating into company-wide Hadoop platform which hosts application data in addition to dozens of backend services, unlocking endless analytics capabilities across the data asset.• Work with all development teams to ensure understanding of our strategic goals and how they relate to their daily work.• Cultivate the Agile processes to deliver more speed and visibility.• Develop Ways of Working process to add structure and consistency to our product releases. Educate development teams on implementation. Integrate with JIRA to raise visibility to upper management.• Lead the Business Insights Suite initiative which unlocked the value of big data by bringing a drag & drop UI to business owners, underpinned by a dynamic and elastic platform hosted in Amazon Web Services.• Collaborate with Legal, Privacy, and Security teams to ensure best practices across the analytics portfolio. Show less

Project Manager in Nokia's Consumer Service Trials Group• Plan and execute global user trials of Nokia services before commercial launch (Nokia Pulse, Nokia Books, Nokia Messaging Email / Chat / Social, Ovi Mail).• Coordinate and oversee deployment of trial services and feedback collection tools.• Analyze user feedback and report insightful findings to stakeholders.• Assess readiness and make recommendation in go-live reviews.• Engage customers through effective… Show more Project Manager in Nokia's Consumer Service Trials Group• Plan and execute global user trials of Nokia services before commercial launch (Nokia Pulse, Nokia Books, Nokia Messaging Email / Chat / Social, Ovi Mail).• Coordinate and oversee deployment of trial services and feedback collection tools.• Analyze user feedback and report insightful findings to stakeholders.• Assess readiness and make recommendation in go-live reviews.• Engage customers through effective marketing and communications.• Ensure knowledge transfer to customer care for anticipating help requests. Show less

Support Engineer in Nokia's Enterprise Service Trials Group• Support internal and external customers using trial versions of Nokia products (Intellisync Mobile Suite, Mail for Exchange, Nokia Email Service).• Share planning and reporting data with internal stakeholders.• Manage deployment of trial services and feedback collection tools.• Respond to customer issues, resolve when possible, or report bugs to engineering.• Gather customer feedback to initiate new… Show more Support Engineer in Nokia's Enterprise Service Trials Group• Support internal and external customers using trial versions of Nokia products (Intellisync Mobile Suite, Mail for Exchange, Nokia Email Service).• Share planning and reporting data with internal stakeholders.• Manage deployment of trial services and feedback collection tools.• Respond to customer issues, resolve when possible, or report bugs to engineering.• Gather customer feedback to initiate new requirements with product management. Show less

Software Integration Engineer in Nokia's Series 40 Mobile Internet Browser Group• Manage outgoing component releases to global integration team.• Integrate with incoming platform releases from global integration team.• Coordinate interdependent feature implementations and bug fixes with global integration team and other engineering teams.• Manage nightly build systems and scripts.• Provide support for Linux and Windows development applications and tracing/debugging… Show more Software Integration Engineer in Nokia's Series 40 Mobile Internet Browser Group• Manage outgoing component releases to global integration team.• Integrate with incoming platform releases from global integration team.• Coordinate interdependent feature implementations and bug fixes with global integration team and other engineering teams.• Manage nightly build systems and scripts.• Provide support for Linux and Windows development applications and tracing/debugging equipment.• Local Project Lead for several global initiatives for process and tooling improvement. Show less

Software Test Engineer in Nokia's Series 40 Mobile Internet Browser Group• Test the Series 40 Mobile Internet Browser on hardware and in simulator.• Run regression tests for software releases, design and execute functional tests for new features.• Analyze test plan code coverage using Visual Studio and Rational Pure Coverage.• Analyze dynamic memory usage using Visual Studio and Rational Purify.• Curate test plans with new features, standards, code coverage improvement… Show more Software Test Engineer in Nokia's Series 40 Mobile Internet Browser Group• Test the Series 40 Mobile Internet Browser on hardware and in simulator.• Run regression tests for software releases, design and execute functional tests for new features.• Analyze test plan code coverage using Visual Studio and Rational Pure Coverage.• Analyze dynamic memory usage using Visual Studio and Rational Purify.• Curate test plans with new features, standards, code coverage improvement, automation, and optimization.• Develop and maintain test content (WML, WMLScript, HTML, CSS, JavaScript, ASP, SQL, and ADO).• Technical Lead for Test Team and Test Lab Administrator.• Local Project Lead for automated regression testing using proprietary Python-based tool. Show less

On Site Support Team Lead for Nokia IT• Support 500+ Nokia employees in Northeast region.• Manage, delegate, and track all service requests and incidents.• Monitor daily metrics and ensure service level agreements are met.• Manage IBM Global Services technicians for new laptop/desktop setup, deployment, and repair.• Organize and report weekly On Site Support team meetings.• Represent department at cross functional employee induction meetings.• Design and build web… Show more On Site Support Team Lead for Nokia IT• Support 500+ Nokia employees in Northeast region.• Manage, delegate, and track all service requests and incidents.• Monitor daily metrics and ensure service level agreements are met.• Manage IBM Global Services technicians for new laptop/desktop setup, deployment, and repair.• Organize and report weekly On Site Support team meetings.• Represent department at cross functional employee induction meetings.• Design and build web applications for managing regional processes. Show less

Master Of Science - Ms, Program And Project Portfolio Management

Bachelor Of Science - Bs, Business Management