(exit to Bennie)Sayge is a coaching company that’s on a mission to transform people’s working lives by empowering and inspiring them to maximize their personal and professional potential. I had the pleasure of working on Sayge during its first few months, defining the business model and gaining our first customers.

(exit to FLYR Labs)xCheck enables airlines to leverage dynamic pricing data to fuel and enhance digital marketing activity in an entirely automated, accurate and compliant manner. We're fortunate to include some of the world's largest airlines amongst our clients.

Recognized as a future senior leader of eBay, currently the lead Product Manager with responsibility for defining product strategy, roadmap and backlog for three product lines, managing a team of nine working and with a development team of over 50 developers in four locations. Primary focus is development of Ebay Enterprise's next generation CRM and multi-channel messaging platform, a multi-million dollar, multi-year development project designed to support clients worth hundreds of millions of dollars. Launched new reporting and BI platform, supported development to maturity, allowing for sunset of legacy systems on track to deliver efficiencies worth over $1 million. Defined and executed on product strategy, including building the Product Management team and installing the processes for requirements gathering, prioritization and backlog management. Supported transformation from waterfall to Scaled Agile Framework (SAFe Certified PM). Key change agent across the 50+ person team, communicating new philosophies and processes. In support of sales and marketing, defined and communicated key differentiating features and associated communication strategy, producing collateral, meeting with high profile clients and leading product launch presentations. Lead Product presentations with Private Equity investors, managed relationships with vendors and development partners.

Digital marketing & CRM strategy and senior account lead for agency's largest book. Lead teams managing Toys"R"Us and Aéropostale. Personally developed retention strategy for eBay.com responsible for delivering $50MM gain in GMV. Managed a team of 17 people with remit over multiple digital marketing channels: Paid Search, Email / eCRM, Affiliate, CSE, PLA and dedicated analytics team. Heavy use of attribution technologies to support new channel management processes and uncover incremental growth opportunitiesPrimary Responsibilities: - Primary owner of client relationship to C-level - Developing direct to consumer digital marketing solutions to grow client revenue and maximize return on investment based on quantifiable forecast models - Design eCRM programs to deliver long term growth in customer value and retention for traditional retailers and historic internet brands - Define internal operating procedures to ensure flawless delivery in reduced time spans- Design engagement model with vendors to ensure aligned incentives and excellent service- Hire and develop staff from Associate to Director level

Initially hired as an Account Executive, promoted to Account Director to lead several large engagements and relocated to New York to develop the US team for one of our top five accounts. Primary Responsibilities: - Develop data driven eCRM programs growing customer value and supporting long term loyalty programs- Senior lead on account teams with responsibility for hiring, service delivery, strategic support and profitability - Supply strategy work to support new business initiatives - Develop operating systems for internal teams to ensure cooperation across regions and timezones- Manage and develop production, project management, and account management staff

Various freelance positions working in production for promos and television work. Including, BBC Specialist & Factual, BBC Entertainment, Endemol UK, Guerrilla.- Researcher for factual drama collaboration between BBC and HBO- Directed and produced promos for local bands- Production Assistant on live TV, commercials and promos. In house PA for corporate production house managing a team of three other PAs- Launched wedding video service to ensure consistent revenue stream between freelance engagements

Primary Responsibilities: - Creative development of advertising art and copy - Internal business operations, staff incentive programs- Crafting and delivering training programs for entry level sales staff, junior and mid-level field managers- Managing field fundraising team, and training staff- Face to face fundraising