Benevity is an enterprise platform that supports corporations and organizations with enabling their Goodness and corporate social responsibility programs, in order to help their employees create foster a strong social impact at a global scale. As a senior product designer, it's my role to work on UX improvements for the end-to-end donation experience. For internal processes, it's important to empower more efficient and accurate means of facilitating donations and financial supports that… Show more Benevity is an enterprise platform that supports corporations and organizations with enabling their Goodness and corporate social responsibility programs, in order to help their employees create foster a strong social impact at a global scale. As a senior product designer, it's my role to work on UX improvements for the end-to-end donation experience. For internal processes, it's important to empower more efficient and accurate means of facilitating donations and financial supports that flow from our clients and their employees to the intended non-profits and charities around the world. On the end-user's side, it's important to facilitate delightful donation and volunteering experiences that encourage more acts of goodness worldwide. To do so, I apply design research, service design, and UX-UI methods to identify obstacles and help the team solve problems at scale. For more information, please visit www.benevity.com. Show less

Number 41 Media (N41) is a UX, UI, and service design firm that specializes in governmental tech projects. As a senior designer at N41, I work with our clients in order to reveal user insights that inform service design and UX/UI design. Equipped with process-oriented and technical (i.e. enterprise software) solutions and understanding, I aim to collaborate with our clients to transform business and technical processes, in order to better serve the public. I actively lead UX and service design… Show more Number 41 Media (N41) is a UX, UI, and service design firm that specializes in governmental tech projects. As a senior designer at N41, I work with our clients in order to reveal user insights that inform service design and UX/UI design. Equipped with process-oriented and technical (i.e. enterprise software) solutions and understanding, I aim to collaborate with our clients to transform business and technical processes, in order to better serve the public. I actively lead UX and service design efforts on agile projects, with a human-centered and evidence-based approach to UX, UI, and service design in software and research projects that support Canadian citizens.A sample of my day-to-day UX and service design activities may include:- creating project and user research plans;- executing user interviews;- facilitating workshops to obtain user and stakeholder insights;- usability testing;- developing research-based user personas;- designing lo-fi wireframes and hi-fi prototypes;- writing user research summary reports;- developing current-state and future-state journey maps and service blueprints;- writing user stories;- leading and mentoring intermediate UX designers;- and leading UX/UI and service design initiatives within cross-disciplinary project teams. Show less

As a UI designer at Real Estate Webmasters (REW), I worked with my teammates to execute projects for clients based in the US and in Canada. I collaborated with clients to customize their public-facing website designs and to design custom UI and workflows in REW's cloud-based CRM software, to align REW's digital products to the clients' business goals. I've completed projects for over 200 clients, in order to enhance UX, reinforce branding, and to support lead generation, Regardless of… Show more As a UI designer at Real Estate Webmasters (REW), I worked with my teammates to execute projects for clients based in the US and in Canada. I collaborated with clients to customize their public-facing website designs and to design custom UI and workflows in REW's cloud-based CRM software, to align REW's digital products to the clients' business goals. I've completed projects for over 200 clients, in order to enhance UX, reinforce branding, and to support lead generation, Regardless of the project scale, I always advocate for best practices for UX, accessibility, and SEO; I apply these approaches to my professional work. I designed UI with code daily. Tools of the trade include HTML5, LESS/SCSS/CSS, Git, Responsive Web Design, BEM, Javascript, Invision, Adobe XD, Photoshop, Illustrator, InDesign, Jira, a lot of coffee, and good old pen and paper.In addition to my core duties, for over a year, I've worked closely with the marketing team to design web, print, and signage deliverables to support REW's corporate branding. I balanced client work with corporate projects, such as landing pages, product demo sites, product brochures, trade show backdrops and banners, whitepapers, and more. I've also mentored and onboarded newly hired designers. Show less

As the marketing designer and coordinator at Levert Group, I took care of the following: - Graphic design: producing in-house advertising and marketing materials (newspaper ads, company brochures, trade show signage, candidate booklets, etc.). - Web design: produced in-house landing pages for recruitment campaigns, websites for subsidiaries, graphics for web and social use, etc. - Integrated marketing communications planning and budgets for markets in Ontario as well as… Show more As the marketing designer and coordinator at Levert Group, I took care of the following: - Graphic design: producing in-house advertising and marketing materials (newspaper ads, company brochures, trade show signage, candidate booklets, etc.). - Web design: produced in-house landing pages for recruitment campaigns, websites for subsidiaries, graphics for web and social use, etc. - Integrated marketing communications planning and budgets for markets in Ontario as well as Newfoundland and Labrador. - Event coordination and evaluation of campaigns: trade shows, special events, advertising, sponsorships, promotional items, etc.- Management of the corporate giving program, which supported numerous local charitable causes.- Corporate identity, media relations, and more. Show less

As a development assistant at the Yee Hong Foundation, I was able to:- Design and code the Foundation's first custom e-newsletter for volunteer engagement.- Develop and manage Facebook following for social presence amongst volunteers.- Develop the Yee Card, a volunteer discount card program to connect with local vendors and supporting businesses.- Develop targeted mailing lists for direct mail campaigns by using Blackbaud Raiser's Edge.- Coordinate the silent auction… Show more As a development assistant at the Yee Hong Foundation, I was able to:- Design and code the Foundation's first custom e-newsletter for volunteer engagement.- Develop and manage Facebook following for social presence amongst volunteers.- Develop the Yee Card, a volunteer discount card program to connect with local vendors and supporting businesses.- Develop targeted mailing lists for direct mail campaigns by using Blackbaud Raiser's Edge.- Coordinate the silent auction component of Dragon Ball 2010.- Assist in special event coordination, including the Dragon Ball annual gala at Metro Toronto Convention Centre, Chinese New Year Photo Days, fundraising events and programming in the community. - Work with ongoing and casual volunteers on a daily basis. Show less

At Orange, I was able to:- Design and code custom e-newsletters to promote label artists, as well as write content for each issue.- Design label artists' biography one-sheets.