Tim Lee Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Hamilton, Ontario, Canada

• Multi-site music therapy internship with focus on palliative and hospice care:1. Quality of Life & Advanced Care (QoLA Care) - McMaster Children's Hospital
• Provided client and family centered care at home for families affected by seriouspediatric health conditions which impact quality of life.2. Indwell
• Piloted music therapy program with supervisor that provided individual and group music therapy for clients in community care that led to wider interest from stakeholders for music therapy.3. Margaret’s Place Hospice
• Provided individualized music psychotherapy care for clients requiring end of life care. Supported clients and their family in navigating and processing end of life and aspects of death.4. Heart House Hospice
• Provided virtual group music therapy for clients in end of life and bereavement care in the community setting.5. Shalom Village
• Collaborated, planned, assessed, and provided group and individual music therapy interventions that supported the well being of clients. Adapted in the moment to provide individualized care.6. Camp Keaton

Waterloo, Ontario, Canada

• Collaborated with professors to develop supporting and supplementary material for an undergraduate music therapy theory and research course.
• Reviewed research data and assisted with data coding, analysis, and literature reviews.

Toronto, Ontario, Canada

• Engaged with clients across all developmental stages leading to efficient clinical experiences in immunization clinics, schools, hospitals, long term care home, community housing and congregate shelters.
• Selected by management to train new employees on vaccine data management software (COVAX), and policy and procedures of various roles in the mass immunization clinic.
• Assisted with COVID-19 vaccines inventory control, reporting, handling, preparation, and storage in the clinic.

Toronto, Ontario, Canada

• Provided music therapy assessments and interventions to in-patients and virtual clients.
• Developed and facilitated individuals & group music therapy programmes, such as Pride Music Hour, ukulele groups, and Care for Caregivers with fellow student music therapists.
• Coordinated with an interdisciplinary team to provide consultative music therapy during recreational therapy, speech therapy, play and environmental therapy.
• Received feedback for exceptional professionalism, collaborations, and presentation skills, which contributed to patient outreach and profession advocacy.

Waterloo, Ontario, Canada

Assessed, planned, and implemented treatment plans for individual and group music therapy sessions for adults with various mental health needs.

Toronto, Ontario, Canada

• Developed, executed and optimized advertising campaigns with over 100 Podcasts and media networks, with annual budget in excess of $3MM+. Skilfully planned and executed events for marketing campaigns, and inter-office.
• Increased trials funnel by 58% year over year.
• Increased trial to paid conversion rate by 17% year over year.
• Created and implemented initiatives as a member of the Diversity, Inclusivity and Belonging committee, which led to significantly increased employee belonging score.
• Create emergency programs, response plans, as well as conducting health and safety inspections as part of the Health and Safety Team.

Toronto, Ontario, Canada

• Solved customer issues and ensured customer success through phone, email, social media and webinar demos. Created online Q&A content and audited technical documents.
• Maintained all time customer satisfaction score of 9.67 out of 10.
• Mentored new hires to ensure success in FreshBooks’ on-boarding program.

Guelph, Ontario

• Responsible for general technical support for students as well as distributing physical software media through the University.
• Provide information regarding University internet usage policy, firewalls, anti-viruses, spyware, and computer resources.
• Represented students on the I.T. Student Advisory Committee.
• Prepared high-level documents for management, outlining the current I.T. landscape on campus, and advise the university on the maintenance, update, and implementation of technologies.

Kissimmee, Florida, United States

• Awarded for excellent guest services, ensured guest safety while providing maximum guest experience.
• Ensured smooth operation of a high-volume show of 5,000 capacities with attraction team, three times a day.
• Communicated and worked tightly with other cast members to ensure efficient and safe attraction operations.
• Invigilated a high traffic, young children playground.

Master Of Music Therapy, Music Therapy/Therapist

Bachelor Of Science - Bs, Biology, Minor: Music

Activities and Societies: Public Relations Officer for Mountain Hall; Interhall Council

Associate Diploma In Piano (Arct), Performer