👉 People Leadership & Management- Led the People team, overseeing recruitment, immigration, human resources, marketing, and events.- Defined quarterly objectives for each sub-team and tracked them using the OKR methodology.- Produced reports on the performance of each team to analyze recruitment processes.- Ensured the availability of necessary resources for each team.- Coordinated information with the business team to ensure excellent team cohesion.👉 HR & Culture- Established HR policies and ensured their implementation.- Lead actions to promote Maplr's culture and values.- Recruited and trained the HR team.- Managed and coordinated the Payroll/Accounting team.- Managed and coordinated the Events team.- Managed the budget.👉 Marketing- Supervised and coordinated the actions of the Marketing team.- Promoted Maplr through social media, highlighting our innovative HR positioning, existing policies, community, and values.👉 Immigration- Supervised and coordinated the actions of the Immigration team.- Proposed solutions to continually improve the employee experience and support process, particularly regarding work permits, housing search, and bank account openings.

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flave was a B2B and B2C event organization application with customized features that encompassed all the essential functionalities for event planning. The standout feature was the elimination of the need for users to use multiple applications for an event (messenger, PayPal, Tricount, etc.), as everything was consolidated in one place.👉 Brand image : Orchestrated the development of flave's entire brand universe, ensuring alignment with the company's mission and values. Took charge of crafting a cohesive brand identity across all touchpoints, including the app, website, and marketing materials.👉 UI/UX Design : Spearheaded the enhancement of the user interface (UI) and user experience (UX) of the flave application. Worked in close collaboration with developers to design and implement a user-friendly, intuitive, and visually appealing platform.👉 Marketing strategy : Developed and executed comprehensive marketing strategies to enhance flave's visibility and user acquisition. This included creating marketing campaigns, defining target audiences, and optimizing marketing budgets.👉 Social Media Management: Managed flave's social media presence across various platforms, including content creation, scheduling, and engagement.👉 Partnerships: Established and nurtured strategic partnerships with festivals and event organizers. Negotiated terms, agreements, and sponsorship opportunities to drive growth.👉 SEO Analysis: Conducted in-depth SEO analysis to optimize flave's online visibility and search engine rankings. 👉 Application traffic growth: Implemented data-driven strategies to boost application traffic and user engagement.

👉 Conduct employee onboarding and offboarding processes, ensuring that all relevant paperwork and systems are completed accurately and in a timely manner.👉 Manage employee data and records, ensuring compliance with laws and regulations, as well as company policies and procedures.👉 Facilitate employee engagement activities and events, such as team-building exercises, training programs, and social events, to promote a positive and inclusive workplace culture.👉 Collaborate with management to develop and implement HR policies and procedures, ensuring alignment with company goals and values.👉 Conduct recruitment for various profiles including project managers, marketing professionals, and accounting roles.👉 Acted as Community Manager for a period of three months, filling in for an absent team member. Managed social media accounts and created engaging content to promote the company brand and attract.

Administrative assistant of the Grande Ecole Program.👉 Collaborated with educators to enhance their effectiveness in their respective roles.

Played a key role in the development and launch of the hotel's first year of operation, contributing to the creation of policies and procedures, and the establishment of service standards.👉 Develop and implement strategies and programs to enhance the guest experience, such as personalized welcome packages, special events, and loyalty programs. 👉 Collaborated with other managers and stakeholders to develop a comprehensive marketing and promotional strategy, aimed at attracting new guests and establishing the hotel's brand identity.👉 Part of the guest relations team, providing guidance and support to ensure that guests received exceptional service and attention throughout their stay.

Language Interpreter and Translator (French/English/Albanian), Refugee and Migrant Support Services. 👉 Provide language interpretation and translation services for refugees and migrants in various contexts, including medical appointments, legal proceedings, and community events.👉 Collaborate with other members of the support team to ensure that refugees receive comprehensive and culturally appropriate services.👉 Maintain accurate and confidential refugee records, ensuring compliance with organizational and legal requirements.👉 Participate in ongoing professional development to enhance skills and knowledge in areas such as cross-cultural communication, trauma-informed care, and advocacy for marginalized populations.