Tina Ablott Email & Phone Number

Spring Farm Nsw

Sydney, New South Wales, Australia

Prestons, New South Wales, Australia

Providing executive support has allowed me to build my communication skills and organisational management skills. • Providing support to CEO and executive leadership team (EA for 7 executive leads)• Coordinate executive communications• Project Management – Managing project timelines (Microsoft Planner / Asada), Create Action registers & follow-up on tasks until completed, Change Management, Change Plans• Prepare internal and external corporate documents – Including process flow… Show more Providing executive support has allowed me to build my communication skills and organisational management skills. • Providing support to CEO and executive leadership team (EA for 7 executive leads)• Coordinate executive communications• Project Management – Managing project timelines (Microsoft Planner / Asada), Create Action registers & follow-up on tasks until completed, Change Management, Change Plans• Prepare internal and external corporate documents – Including process flow documents• Property Management Administration• Board meeting preparation including creation of agenda's and board paper's• Managing all travel for all employees• Managing & reconciling all credit card expenses• Research, compile, and prepare reports, correspondence, and other information required by senior management• Arrange corporate events• Approve invoices through approval flows in Converga• Recruit, interview and select employees. Train and instruct employees in job duties, company polices and work procedures.• Maintain an organised filing system of paper and electronic documents• Hands on experience in managing several tasks at the same time• Demonstrated analytical and critical thinking skills• Strong teamwork skills with a profound ability to work under stress• Uphold strict level of confidentiality• Manage Orders team, determine efficiency projects, coordinate & deliver efficiency projects• Previously assisted with Accounts Payable (including subcontractor payments) and Accounts Receivables Show less

Ingleburn Nsw Australia

Working at Coates Hire RTO allowed me to build my skills in managing rosters (workforce planning), account management and invoicing.• Manage all key account clients and any specific training for major project sites from scheduling resources to booking forms to invoicing• Create and manage all course schedules and trainers rosters including last minute changes and weekend work.• Ensure that communication is provided to trainers in advance of the courses they are booked for.•… Show more Working at Coates Hire RTO allowed me to build my skills in managing rosters (workforce planning), account management and invoicing.• Manage all key account clients and any specific training for major project sites from scheduling resources to booking forms to invoicing• Create and manage all course schedules and trainers rosters including last minute changes and weekend work.• Ensure that communication is provided to trainers in advance of the courses they are booked for.• Research, compile, and prepare reports, manuals, correspondence, and other information required by senior management including reports on P & L (Profit & Loss), future revenue and matching actual figures against budget and targets• Provide quick and appropriate responses to all enquiries via phone, fax and email (including monitoring of the shared training email inbox)• Ensure that all student enrolments are processed accurately and efficiently• An initial point of contact for all enquiries, ensuring a customer focused approach at all times• Liaise with prospective/current trainees and employers on courses, enrolment and services available• Undertake some administration duties including filing, photocopying, preparation of bank deposits and arrange lunches for venues required• Manage trainee enrolment, registration and course fee payments as well as communicating course confirmations• Input and maintain data integrity of Coates Hire Training’s LMS (Learner Management System) database.• Notify any WHS Regulatory Bodies of scheduled courses as per requirements• Follow up on leads that are sent through by internal customers• Continually seek and identify new/potential business opportunities• Organise business travel for Coates Hire Training employees and contract trainers Show less

Mascot Nsw Australia

Working at TNT allowed me to determine that the Logistics industry was the industry I wanted to be in. It kicked off my skills in roster management, training development and relationship building which led me to move into a registered training organisation.• Recruit, interview and select employees• Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action. Train and instruct employees in job duties, company polices and work procedures.… Show more Working at TNT allowed me to determine that the Logistics industry was the industry I wanted to be in. It kicked off my skills in roster management, training development and relationship building which led me to move into a registered training organisation.• Recruit, interview and select employees• Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action. Train and instruct employees in job duties, company polices and work procedures. Develop or update procedures, policies and standards. • Supervise the work of customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems• Review records and reports pertaining to activities such as production, and shipping to verify details, monitor work activities, and evaluate performance. Monitor grade of service, adherence and unplanned leave. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.• Design, implement, and evaluate staff training and development programs, customer services initiatives, and performance measurement criteria.• Hold one-on-one monthly meetings with each member of the team, conduct yearly reviews and be the teams point of contact for assistance with personal or work related issues• Participate in Project Planning to create an easier training plan for the Sameday (Time Critical) Team• Consult with managers and resource planners to develop a weekly rotating 24/7 roster according to budgets and workloads.• Deal with unresolved customer grievances that have been designated to me for further investigation• Supervise the work of customer service employees to ensure adherence to quality standards, proper procedures, correcting errors or problems and KPI Targets• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions Show less

Bachelor'S Degree, Communication And Media Studies

Certificate Iv In Training & Assessment, Training, Completed

Also completed new LNN Unit - 2014

Certificate Iv In Business Administration, Business Administration And Management, General, Completed

Certificate Iii & Iv In Customer Contact / Certificate Iv In Frontline Management, Customer Service, Completed