Tina Dawson's Location
Arlington, Virginia, United States, United States
Tina Dawson's Contact Details
Tina Dawson work email
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- Valid
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Tina Dawson personal email
n/a
About Tina Dawson
Over 30 years of comprehensive telecommunications, quality assurance/control and project management experience within the Department of Defense (DOD), Federal Government and private sector communities. Highly skilled and progressively responsible in the areas of quality management, change management, team leadership, managing and controlling multiple projects to include, planning, scheduling complex work assignments, facilitating established guidelines and agreed upon performance expectations. Possesses a demonstrated ability to acquire and perform new skills-sets, thoroughly researches projects and applies theoretical knowledge and work efficiently individually or in team environments.
Tina Dawson's Current Company Details
Lumen Technologies (Formerly Centurylink)
Federal Quality Assurance Manager at Lumen Technologies
Tina Dawson Work Experience Details
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Federal Quality Assurance ManagerLumen Technologies (Formerly Centurylink) Apr 2014 - PresentQuality Assurance Manager for the LAN Managed Services (LMS) and Headquarters Engineering Services (HQES) Project at Department of Homeland Security (DHS) Responsible for all aspects related to the establishment, measurement, management, and reporting of acceptable service levels. Review and edit contract deliverable for accuracy before delivery to the customer. On a monthly basis, collect, review and edit Performance Management Review slides for accuracy before submitting to the customer. Ensure all service outages for the month are documented and outage times are calculated in accordance with the Service Level Agreements. Responsible for reviewing all LMS and HQES Change Request (CR) for accuracy before submittal to the Infrastructure Change Control Board (ICCB) for approval. Develop and implement quality and continuous improvement programs to minimize risks to the project. Ensure compliance and accountability for service assurance. Support development and delivery of all applicable contract documents, internal program documents, reports, and customized processes/procedures, mitigate/investigate issues, and other tasks/activities required to support successful execution of all identified requirements and responsibilities across all program areas. Support the delivery of services that continuously meet program specified performance standards, deliverables, and Service Level Agreements are continuously met in entirety. Perform quarterly audit of SolarWinds Inventory report to ensure accuracy of the billing statement. Attend weekly Staff, Schedule and Engineering meetings providing input and guidance to the team on any Performance Management and Quality related issues.
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Project Task ManagerGeneral Dynamics Information Technology Apr 2013 - Aug 2013Project Task Manager for the Defense Base Closure and Realignment Commission (BRAC) 133 Mark Center Project. Responsible for developing project Plan of Action and Milestones (POAMS) documentation. Ensures all items listed on the POAMS are assigned responsible parties for corrective action. Posts all approved POAMS to SharePoint network collaborative tools for tracking, verifies exceptions documented on the POAMS until closure is verified. Responsible for assigning workloads to temporary hire employees. Performs quality inspections of all project deliverables. -
Quality Assurance Engineer ViSra International May 2002 - Mar 2013Senior Quality Engineer (QA06), Pentagon Renovation Project (PENREN) – Developed and implemented processes and procedures to ensure quality of passive voice and data communications installations for the PENREN program. Applied comprehensive technical expertise techniques in developing and writing policies and desktop instructions for multiple telecommunications projects and quality assurance procedures enterprise wide. Built solid and lasting relationships internally and externally involving all stakeholders large and small--greatly enhancing the PENREN team’s ability to provide a quality sustaining products and positive client satisfaction. Active participant in project’s Engineering Review Boards overseeing tracked deficiencies and network design requirements and processes. -
Technical ConsultantWorldcom Nov 2000 - Apr 2002Managed all technical aspect of design, implementation and maintenance requirements for complex telecommunications systems. Provides technical expertise during sales processes to maximize system benefits to potential clients while enhancing WorldCom revenue potential. Served as technical liaison between WorldCom account managers and client technical management staff. Served as Project Manager for Inter-Direct (IDC) to Inter-Private Line (IPL) Project. Directed network designs, Tier III technical inquires and proposal development and presentation. Documented complex voice/data network designs, conducted design reviews with clients, and modified designs as needed to meet business requirements.
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Telecommunications SpecialstUnited States Air Force Jul 1987 - Jan 2001Managed all voice, data monitoring and technical support for a $6.5 million telecommunications system compromised of over 68,000 telephones, 11,00 circuits and all associated peripheral equipment. Ensured timely completion of telecommunications service orders for the Office of the Secretary of the Air Force, Air Staff and other ancillary Air Force agencies within the Washington DC National Capital Region. Designated, planned and implemented communications architectures for secure and non-secure telephony and information management systems. Performed site surveys to provide effective and efficient technical solutions to clients and end-users as needed. Routinely coordinated with Defense Telecommunications Services’ vendors and users to ensure timely installation of services and equipment. Supervised four subordinate military personnel.
Tina Dawson Skills
Idnx
Writing
Air Force
Quality Management
Cabling
Cards
Consulting
Europe
T Carrier
Tailoring
Corrective Actions
Overseeing
Tons
Vendors
Call Processing
Sales
Community
Redcine X
Cost
Fee
Copper
Multifaceted
Technical Liaison
Modernization
Telecommunications Systems
Business Administration
Dec Alpha
Design Review
Quality Auditing
Service Orders
Facilitation
Communications Equipment
Business Requirements
Dynamics
Closure
Management
Revenue
Design
Financial Statements
Briefing
Feasibility Studies
Technical Engineering
Science
Security
Continuous Improvement
Desktop Computers
Integration
Sop
Media Systems
Isdn
Data Storage
Modems
Intercom
Powerpoint
Defense
Sharepoint
Human Resources
Collaborative
Execution
Ipl
Qualification
Idc
Cmp
Networking
Quotes
Earned Value Management
Customer Satisfaction
System
Telecommunications
Business Services
Data Monitoring
Switches
Voice
Data Network
Switching Systems
Engineering
Iso 9001
Circuits
Strategies
Microsoft Office
Lasting Relationships
Microsoft Excel
Active Top Secret
Training
Policy
Artifacts
Enterprise Software
Sds
Surveying
Conferences
Business Management
Scheduling
Documentation
Mobile Computing
Quality Control
Project Management
Transitioning
Private Sector
Stakeholders
Capital
Focal Point
Information Management
Realignment
Advertising Agency
.net
Information Technology
Private Line
Verizon
Transmission
Multiplexers
C
Star
Project Reviews
Logistics
Network Design
Tough
Configuration Management
Social Housing
Communication
Schedules
Environmental Impact Assessment
Active
Quality Assurance
Data Transmission
Safety
Operations
Renovation
Military Personnel
Exceptions
Document Management
Change Management
Communication Systems
Technical Support
Project Planning
Security Clearance
Project
Contractual Agreements
House
Plants
Intellectual Property
Written Communication
Dod
Presentations
Employment Law
Ancillary
Responsibility
Internal Audit
Vienna
Work Effectively
Bpo
International
Technology Management
Germany
Fiber Optic Cable
Efficient
Switch
Software Installation
Start Ups
Reviews
Electronics
Equipment Testing
Sci Clearance
Guidelines
Process Improvement
Bridge Inspection
Visio
Profiles
Microsoft Word
Program Management
Parties
Proposal Writing
Tracing
Telephony
Special Access Programs
Military
Controlling
Risk
Cost Benefit
Meetings
Delivery
Tia
Architecture
Employee Benefits
Coordinated
Wholesale
Databases
Tina Dawson Education Details
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Management -
Business Management -
Electronic System Technology
Frequently Asked Questions about Tina Dawson
What company does Tina Dawson work for?
Tina Dawson works for Lumen Technologies (Formerly Centurylink)
What is Tina Dawson's role at the current company?
Tina Dawson's current role is Federal Quality Assurance Manager at Lumen Technologies.
What is Tina Dawson's email address?
Tina Dawson's email address is ti****@****ink.com
What schools did Tina Dawson attend?
Tina Dawson attended Strayer University (Va), University Of Maryland Global Campus, Community College Of The Air Force.
What skills is Tina Dawson known for?
Tina Dawson has skills like Idnx, Writing, Air Force, Quality Management, Cabling, Cards, Consulting, Europe, T Carrier, Tailoring, Corrective Actions, Overseeing.
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Tina Dawson
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