Tina Hamilton Email and Phone Number

Accomplished senior leader with extensive management experience in client services, project management, sales support and marketing with major providers of comprehensive payment services to the retail, government and finance sectors. Expert in account management and client relationships, to ensure customer satisfaction, business retention and growth. A record of achievement in developing and expanding highly successful products and business programs that exceeded industry averages and internal goals. Strong relationship management, communications, and interpersonal skills. Collaborative, motivational team leader and program manager. Proficient at overseeing and coordinating multi-disciplinary project teams across technical and business departments and customers to deliver cost-effective solutions and products on time and within budget. Solid knowledge and experience with government regulations, programs and compliance. Areas of Expertise" Participatory Leadership" Risk Analysis" Account Management" Product Development" Project Management" Client Retention" Credit/Debit Card Systems" Point of Sale (POS) Equipment" Payment Processing" Data Management" Metrics and Analysis" Negotiations" Contracts and Fulfillment" Vendor Relations " Strategic Planning" Business Analysis" Change Management" Applications Deployment" Service Delivery" Cross-Sales " Presentation Skills