Handled day-to-day operations for busy Radiology department. Managed clinical operations including practice standards, staffing, attendance, and quality improvement. Supervised Patient Care Coordinators, backfilling as needed to cover clinical and procedure scheduling. Resolved pre-certification issues for patient insurance. Trained new employees to be efficient in all modalities. • Clinic Operations—Optimized clinic schedules by overseeing reminders, cancellations, and waitlist follow-ups. • Revenue Cycle—Increased billing success by completing patient records, researching missing charges, and working with coders to ensure proper procedure coding.• Fellowship Program Coordination—Vetted applications for Fellowships, completed licensing and credentialing for fellows, and maintained call schedules.• Event Planning/Coordination—Program Coordinator for Radiology Department. Programs included medical student symposiums, leadership retreats, conferences and various department events. • Department Recognition—Nominated for Radiology Faculty/Staff Awards: Outstanding Member Who Supports the Mission.

Set up a new Facial Plastic Surgery center with Dr. Seth Yellin. Clinic provided a broad range of reconstructive and cosmetic care related to the face and neck . Fully responsible for all front and back office duties including scheduling, checking in patients, insurance precertification and collection, creating patient charts, ordering office and medical supplies and selling skin care products. Back office duties included set up of the in-office operating suite, sterilizing instruments,and assisting the Physician as needed for procedures. • Front-to-back Clinic Operations—Sole employee for 10 years covering all aspects of clinic operations and patient care alongside the doctor. In partnership with Dr. Yellin, grew the clinic to a practice producing $1 Million/year. • Patient Consultation—Performed patient consultations from collecting history through closing sales, scheduling procedures, collecting payments, and providing patient instructions and support. Created all patient literature packets for pre and post-operative care. • JCAHO Control—Met Joint Commission requirements by establishing inventory and infection control systems.

Created and operated a small company to deliver exceptional catering for events ranging from 20 to 100 attendees. Honed critical thinking and problem-solving skills to meet client requirements.Prior experience includes event coordination in the Special Events Department of the High Museum of Art and working with several Atlanta catering companies.