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Tina Šimenc Email & Phone Number

IT Service Management and IT Operations at Raiffeisenlandesbank Niederösterreich-Wien AG
Location: Korneuburg, Lower Austria, Austria 10 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Raiffeisenlandesbank Niederösterreich-Wien AG
Role
IT Service Management and IT Operations
Location
Korneuburg, Lower Austria, Austria
Company size
424 employees

Who is Tina Šimenc? Overview

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Tina Šimenc is listed as IT Service Management and IT Operations at Raiffeisenlandesbank Niederösterreich-Wien AG, a with 424 employees, based in Korneuburg, Lower Austria, Austria. AeroLeads shows a matched LinkedIn profile for Tina Šimenc.

Tina Šimenc previously worked as Sales Office Team Leader at Axalta and Customer Service Manager at Frequentis. Tina Šimenc holds Bachelors' Degree, Economics from Universiteit Van Amsterdam.

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Email format at Raiffeisenlandesbank Niederösterreich-Wien AG

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Raiffeisenlandesbank Niederösterreich-Wien AG

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Profile bio

About Tina Šimenc

Accomplished and results-oriented professional with hands-on experiences in the customer service/operation-oriented departments. Working closely with different teams to achieve company goals and guarantee customer satisfaction has always been my strength. I have always strived to improve the daily work for the team, customers and myself, by determining and resolving complex issues, optimizing the tools in use and searching for quick and impactful improvements.Proven expertise in Software as a Service (SaaS), Process Management, Project Management, Document Management, Health & Safety Management, Astute Communication, and Leadership.

Listed skills include Microsoft Office, English, Customer Support, Sql Server Management Studio, and 11 others.

Current workplace

Tina Šimenc's current company

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Raiffeisenlandesbank Niederösterreich-Wien AG
Raiffeisenlandesbank Niederösterreich-Wien Ag
IT Service Management and IT Operations
Website
raiffeisenbank.at
Employees
424
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Company profile
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10 roles

Tina Šimenc work experience

A career timeline built from the work history available for this profile.

Sales Office Team Leader

Axalta

Guntramsdorf, Austria

- commercial control of the customer service processes from the offer request until delivery- leading a team of customer service representatives- performance management- supporting the expansion of new sales channels

Feb 2020 - Nov 2020

Customer Service Manager

Frequentis

Vienna, Austria

- managing several service contracts and change requests worldwide, based on defined SLAs- ensuring high customer satisfaction and technical availability of the systems through continuous support of customer needs- preparing weekly and monthly reports based on the agreed KPIs and reporting results to customers as well as the internal audience- mapping service contract deliverables against internal costs, to gain a better overview of overall costs and discover inefficiencies on deliverables across multiple contracts

Mar 2019 - Jan 2020

Global Support Lead

Cisco

- managed 2nd level software support team spread out across three theatres (US, Australia, and Europe)- cooperated with 3rd level software support teams located in three theatres (US, Australia, and Europe)- supervised overall operations to ensure high-quality customer service- first point of contact for internal and external escalations- managed direct reports of contractors- organized and participated in weekly and monthly meetings with internal and external teams and managers

Apr 2018 - Feb 2019

Team Lead

Cisco

Vienna, Austria

- directed and motivated 2nd level software support team- cooperated with 3rd level software support teams located in three theatres (Australia, US, and Europe)- supervised overall operations to ensure high-quality customer service- established a safe and healthy working environment- organized and participated in weekly and monthly meetings with internal and external teams and managers

Jan 2017 - Apr 2018

Customer Support Engineer

Cisco

Vienna, Austria

- 2nd level software support for Cisco ServiceGrid- collaboration with different internal teams to achieve overall assigned objectives- fostered business and responsive relationship among support and operations team- incident management, SLA-management- troubleshooting

May 2014 - Jan 2017

Support Consultant

Comfin Software Gmbh

Vienna, Austria

- executive-level assistance to customers- conducted system and logical assessments and resolved issues- tested new software versions to ensure accuracy- formulated and updated accurate release notes- drafted software documents as per requirements

Dec 2011 - May 2014

Vat Refund Specialist & Customer Service Representative

Remobis Refund Service C.V.

Utrecht Area, Netherlands

- prepared and submitted VAT refund requests for customers from Slovenia- followed changes in European tax law- delivered high-quality of services- constantly improved customer experience

Jan 2011 - Jul 2011

Assistant

Embassy Of The Republic Of Slovenia

- conducted market research of different Dutch industries- prepared analysis report for the purposes of potential Slovenian exporters- carried out economical research of different regions in the Netherlands- helped with administration when needed

Feb 2010 - Jul 2010

Market Researcher

Emuge

Lauf, Germany

- conducted market research of Belgian and Dutch manufacturing industry- prepared analysis report

Jul 2009 - Sep 2009
Team & coworkers

Colleagues at Raiffeisenlandesbank Niederösterreich-Wien AG

Other employees you can reach at raiffeisenbank.at. View company contacts for 424 employees →

KA Katharina Amon Katharina Amon Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgAustria View → AK Angelika Koisser Angelika Koisser Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → DH Diethard Holzer Diethard Holzer Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgAustria View → MG Maksim Grechka Maksim Grechka Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → SW Simon Weigl Simon Weigl Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → MN Mag. Nilgün Haskilic Mag. Nilgün Haskilic Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgAustria View → PS Petra Slavik Petra Slavik Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → DO Daniel Ortner Daniel Ortner Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → IH Ingeburg Hörmaier Ingeburg Hörmaier Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgVienna, Austria View → RA Rene Arbeit Rene Arbeit Colleague at Raiffeisenlandesbank Niederösterreich-Wien AgAustria View →
1 education record

Tina Šimenc education

FAQ

Frequently asked questions about Tina Šimenc

Quick answers generated from the profile data available on this page.

What company does Tina Šimenc work for?

Tina Šimenc works for Raiffeisenlandesbank Niederösterreich-Wien AG.

What is Tina Šimenc's role at Raiffeisenlandesbank Niederösterreich-Wien AG?

Tina Šimenc is listed as IT Service Management and IT Operations at Raiffeisenlandesbank Niederösterreich-Wien AG.

Where is Tina Šimenc based?

Tina Šimenc is based in Korneuburg, Lower Austria, Austria while working with Raiffeisenlandesbank Niederösterreich-Wien AG.

What companies has Tina Šimenc worked for?

Tina Šimenc has worked for Raiffeisenlandesbank Niederösterreich-Wien Ag, Axalta, Frequentis, Cisco, and Comfin Software Gmbh.

Who are Tina Šimenc's colleagues at Raiffeisenlandesbank Niederösterreich-Wien AG?

Tina Šimenc's colleagues at Raiffeisenlandesbank Niederösterreich-Wien AG include Katharina Amon, Angelika Koisser, Diethard Holzer, Maksim Grechka, and Simon Weigl.

How can I contact Tina Šimenc?

You can use AeroLeads to view verified contact signals for Tina Šimenc at Raiffeisenlandesbank Niederösterreich-Wien AG, including work email, phone, and LinkedIn data when available.

What schools did Tina Šimenc attend?

Tina Šimenc holds Bachelors' Degree, Economics from Universiteit Van Amsterdam.

What skills is Tina Šimenc known for?

Tina Šimenc is listed with skills including Microsoft Office, English, Customer Support, Sql Server Management Studio, Consulting Services, Trading Software, Thebulldog Software, and Software Documentation.

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