Operations & Operations Management
CurrentA single-source provider of print products: promotional materials, internal forms, kitting, wide format printing, signs, off-site inventory control, specialty printing, mailings and project management. Partner division - Kenakore Solutions.Commercial Print Clients: Promedica, Paramount, Bard Manufacturing, Parker Hannifin, Stylecrest, Great Lakes Window, Johnson Controls, Schindler Elevator, The Andersons, Darcie /Michaels, Lucas County Library, Hedstrom, Mansfield Plumbing, and more.Publishing Clients (Educational Material): Dollar Tree, Scholastic, TJ Maxx/ Marshalls, Lakeshore, Nasco, Excelligence, Burling Coat Factory, AC Moore, Kaplan, Mardel (Hobby Lobby), 5 Below, and more.In current role support aspects of operations to include the sale of products and services. I maintain corporate accounting, office administration, and AP / AR, and lead up to 15 individuals. Position includes assisting with report generation, hiring, marketing and sales initiatives, and more. Additional experience working for the KenaKore Solutions division.• Recognized for excelling within this customer service oriented industry that supports retail businesses and a variety of other commercial print businesses. • Maintain excellent relations with Creative Intellectual Property (Twin Sisters) to develop products for the educational line. • Attend yearly Quantum conferences to stay updated on software; serve as the Company’s in-house expert.• Implemented cross-training, key in saving more than $7,000 annually in man hours.• Introduced audit procedures reducing shipping errors and improving customer satisfaction.• Led negotiations with book producers in China securing a comfortable margin of $4500 opposed to $1000. Negotiated waiver of chargeback fees for incorrect labeling of $1725.00 shipment. Corrected and prevented future issues.• Hire top-performing team members.As the Accounting Assistant / General Accounting Clerk for Depot Direct, the parent company of Kenakore
