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Tina Sunitha is listed as Co-founder - Head Of Business Operations at Camp Monk, a company with 3 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at campmonk.com and a matched LinkedIn profile for Tina Sunitha.
Tina Sunitha previously worked as Senior Manager Quality, Six Sigma Black Belt at Xerox and Manager – Reporting and Data Analytics at Xerox. Tina Sunitha holds Bachelor Of Commerce - Bcom, Business/Commerce, General from St. Agnes College, Mangalore-575002.
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Dynamic and result oriented professional worked in challenging organizations in both startups and global corporations. Highly motivated, effective at human relations and able to mange both time and resources to maximize productivity. Able to utilize Six Sigma & Lean methodologies in meeting the goals and objectives of the business. I have strong client facing, project management and leadership skills. In my previous roles, I've led business process improvements/re-engineering projects, automation projects and setting up of customer experience centres.When I'm not hustling at work I like to travel with my family on camping trips.
Listed skills include Leadership, Customer Experience, Six Sigma, People Management, and 16 others.
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Bangalore, India
Leading operations strategy and execution for campmonk.com, India's most popular outdoor experience marketplace. I've led multiple process improvement efficiencies using Lean Six Sigma principles saving the company time and resources. Some of my responsibilities include:Value Stream mapping and automation of the booking processSetup customer experience and.
India
During my tenure with Xerox, I've managed multiple projects and teams globally. I've directly managed and enabled savings for the company through Six Sigma efforts totalling $5 mn. I thrive on building processes and structures that enable repeatability with high efficiency. Some responsibilities:Independently handled reporting and analytics, WFM and.
India
I managed a 10 member reporting and analytics team that developed key reporting and metrics for over 20 large clients spanning the Human resources, IT and Call Center verticals. I also championed the development of an online Analytics portal called RADAR that enabled real-time reporting of metrics.
India
Certified Six Sigma Black Belt managing multiple projects that resulted in over $5 million in savings. Projects completed in the following areas:AHT reduction at the call centerInventory lead time reductionProcess efficiencies in Transational Processing
India
Worked for a UK project for a Telecom company Handled a team of 18 QA's and ensured that the Quality targets and guidelines laid down by the clients are adhered to. Provide assistance and guidance to QA's for improvement of agents and process. Constant feedback given to the QA's on areas of development and strength. Plan and manage any process.
India
Worked for a UK project for a leading catalog company - Trained 4 teams in Customer Service process. Review performance through KC's and quizzes. Motivate and see to the overall development of the trainees, in order to make them confident in handling customer needs. Conduct appraisal for the trainees on the overall performance. Update team on process.
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Tina Sunitha works for Camp Monk.
Tina Sunitha is listed as Co-founder - Head Of Business Operations at Camp Monk.
AeroLeads has found 1 work email signal at @campmonk.com for Tina Sunitha at Camp Monk.
Tina Sunitha is based in Bengaluru, Karnataka, India while working with Camp Monk.
Tina Sunitha has worked for Camp Monk, Xerox, and Icici Onesource.
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Tina Sunitha holds Bachelor Of Commerce - Bcom, Business/Commerce, General from St. Agnes College, Mangalore-575002.
Tina Sunitha is listed with skills including Leadership, Customer Experience, Six Sigma, People Management, Reporting And Analysis, Start Ups, Data Analytics, and Team Management.
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