-Process electronic course reserves requests; activate course links and communicate with faculty or department representatives.-Process digital course pack requests; work with copyright staff to ensure compliance with policies.-Serves as a front-line staff for digital information services, answering questions in the campus-wide chat, email queues, and making referrals as appropriate.

Immersive full-stack development program focused on building real-world client work using JavaScript, jQuery, React, Node.js, Redux, and SQL.

-Managed multiple priorities and processes to meet emerging demands of new projects, tasks, and responsibilities-Tracked items with at least 98% accuracy using the National Library of Medicine classification systems-Processed inventory sheets and perform data entry tasks to ensure accuracy of project progress

-Provide customer service in person and over the phone to patrons utilizing library services -Provide training to 10 library workers on staff protocols and situational responses-Leveraged Alma software solution for Minitex deliveries and ILL materials -Pulling requested materials-Collection maintenance

-Relocated 350,000 Dewey books from General Collection with a team of 50 people to process for shipping

-Prospected and closed 10 local businesses and organizations, including Punch Pizza and AirMax, through emails to request prizes for the annual WorldQuest trivia competition-Documented donation requests using Microsoft Word, Excel, and Powerpoint-Maintained Razor’s Edge database to track event attendance