Non-profit: Managed multiple high priority projects including a new giving portal, a company portal, a donation projection application, a specialized quarterly/annual reporting application, a volunteer response portal, and an enterprise task management system. Used a mix of waterfall and agile methodology with cloud development.• Took over highest priority project that was in trouble - previous missed timelines, over budget, numerous issues, and poor relations with vendor. Turned project around delivering numerous successful releases on time, on budget, and few issues. Restored relations with vendor.• Developed prototype for a new enterprise task management system in partnership with a vendor. Prototype secured funding to continue development of application using Google Sprints.Insurance Company: Managed multiple marketing business projects involving business intelligence and analytics. Own all executive and stakeholder communications as Portfolio Change Manager.

Managed team of up to 8 project managers on software development projects using Waterfall and Agile methodologies. Set PM direction, high-level project oversight, issue resolution, forecast accuracy, career development and PM standard / best practices for project management team. Developed high performing team with several associates promoting up to other areas. Responsible for high-level status, communications, timelines, scope, budgets, purchasing, and vendor management of all projects in portfolio.• Delivered complex enterprise projects by establishing effective partnerships and collaboration with stakeholders on business side, matrix groups, and engineering. • Produced communication for all level of enterprise – executive, business, leadership, and cross-functional stakeholders, keeping all levels engaged and informed, enabling successful delivery of projects.• Managed budget / spend for 2 combined departments (>$20M), attaining zero overall variance. • Reconciled P&L statements monthly / quarterly, achieving zero variance on expense.• Performed all resource allocation and tracking for 2 combined departments (~300 resources including internal associates, T&M, SOW, ranch onshore and ranch offshore), ensuring maximum output, no budget variance and 100% resource utilization.• Recruited and hired for Special Services department (including project manager, business analyst, and software developer) for almost 2 years, building high performing department. • Participated in strategic planning process each year, setting budget and plans for following year.• Drove successful delivery of multiple large projects in Special Services area including eCatalog Browse, Black Friday Appliance Sales, BOPIS / BOSS, and SKU Length rewrite. Projects were complex and cross-functional, teams up to 30 people, budgets $1M – $6M, successful deployment to 2K stores.•

Directed multiple complex point of sale software application development projects with development teams of 4 – 10 developers and budgets between $1M – $4M. Oversaw scope, budget, timeline, cross-functional communication, and implementation to 2K stores. • Managed POS team conversion of all POS applications to run in Tomcat / Linux, resulting in successful conversion of all POS applications to run in Tomcat / Linux by changing almost every piece of code with minimal issues.• Guided largest release of POS in 5 years leading to implementation in 2K stores.• Supervised integration of 3rd party software for self-checkout lanes, meeting all formal deliverable tollgates on regular basis.

• Operated as Subject Matter Expert for re-design for several HR business areas• Responsible for functional design of HR Enterprise Legacy system conversion into PeopleSoft• Gathered functional requirements and completed fit-gap analysis of requirements against PeopleSoft for several HR business areas• Produced functional designs for customization of PeopleSoft e-Recruit for Staffing business area• Produced and presented demos of PeopleSoft for business users• Designed process improvement solution for Staffing business area

Software developer for Customer Contact Center applications, HR for Stores applications, Payroll, and Merchandising