Tina Bloom Email & Phone Number

Dallas, Texas, United States

Dallas, Texas

Responsible for managing client accounts while ensuring each client experiences World Class Service using ExponentHR.ExponentHR is a Human Capital Management System delivered with an ASP Technology Platform. The service offering is designed to improve the bottom line, streamline decision making, build employee equity, and manage growth. It combines employee self-service with powerful management tools and reports that help companies distribute the payroll, benefits and performance workload and information across the organization.

Managed Leave of Absence, Unemployment, Employment Verifications, I-9 Forms, Medical/Benefits and Employee Personnel Files for 4,500 employees. Collaborated regularly with HR Business Partners, internal Legal and Risk departments to reduce financial and legal liabilities.Key accomplishments include:• Assisted in migrating HR Department by coordinating transfer of all employee records, programs and resources from Seattle to Dallas.• Identified compliance challenges in Leave of Absence processing. Leveraged resources with company Benefits Center to provide leave intake, administered new LeaveLink tracking software and developed procedures to increase productivity and ensure compliance.• Expanded and restructured Company Policy Manual to ensure compliance under ADA, HIPAA, FMLA, FSLA, EEO and various other regulations and pioneered company’s first Employee Handbook.

Pizza Hut, Inc., Administrative Assistant, Franchise Operations Department (2008-2010)Provided customer service and technical support to 45 field employees and over 1500 Franchise Operators. Managed databases and created detailed reports for multiple programs and was security administrator for Franchise website. Key member of the Franchise Standards Review Committee. Planned national meetings, events and co-planned two national Franchise conferences.Pizza Hut, Inc., Administrative Assistant, CHAMPS Department (2006-2008)Managed databases for multiple quality assurance operations programs. Supported 50 field employees and internal departments while providing customer service support to managers, team members, System Operators and vendors. Key member of the Franchise Standards Review Committee. Independently planned national meetings and events. Relieved Customer Loyalty Manager for 10 weeks.Long John Silver’s, Administrative Assistant, Operations (2003-2006)Supported VP of Operations, six Region Managers, and 400 Company and Franchise stores. Managed sales and performance reports. Maintained calendar and complex travel itineraries. Compiled and analyzed data from monthly reports to prepare presentations for executive team.

Managed and trained team of 16 employees, focusing on quality data entry and delivery of mutual funds for 1,500 Financial Advisors; placing trades up to $1.5 million per day.Key accomplishments include:• Tested, executed and trained team and 1500 financial advisors on newly designed financial data entry system. Wrote training guide and provided technical support for all users.• Developed and implemented departmental procedures and reduced staff to five employees.

Managed private medical practice for two nurse practitioners. Worked independently and responsible for all Medicare and private insurance billing, collections and financial reports.

Supported President, Vice President, 40 Nurse Practitioners and 12 nurses in medical management office. Maintained nursing contracts, managed databases and produced financial reports for 15 long term care facilities.