Tina (Volikas) Cappiello Email & Phone Number

Philadelphia, Pa, Us

Norwalk, Connecticut, Us

Wayne, Pa, Us

Manage a team of Program Managers who deliver complex programs that include Infrastructure Lifecycle (Network, Compute, Storage, Backup, Security Services), Dev Ops (Managed AWS, Azure, Private Cloud) and New Product Releases for our Cloud and Managed Services Product Engineering teamDirect reports include Sr. Manager of Customer Implementation Project Managers, Sr. Manager of SCRUM Masters, Product Engineering Program Managers and Technical WritersPartner with Product Managers, Product Owners, and Engineering Leads to ensure Product Releases are delivered within budget and timeline for enablement of Design and Development, Production Transition and Operational SupportTransformation of Program / Project Managers and Engineering teams from waterfall to Agile process

Wayne, Pa, Us

Manage a team of Project Managers who manage internal infrastructure projects including Compute, Network, Storage, Security, Data Center OperationsPartner with Infrastructure Engineering Leads and stakeholders to ensure Lifecycle projects are delivered on time and within budgetProvide Executive Quarterly Business Review reporting to Leadership on key initiatives and projects the team managed

Wayne, Pa, Us

Manage a team of Project Managers who manage customer implementations including Cloud and Hosting Services, Disaster Recovery & Business Continuity & Data and Disaster Recovery Centers & Managed Application CloudEnsure PMO compliance for Project Management team’s metrics in Project tracking toolExecutive Level Reporting including Red, Yellow, Green Status of team’s projects

Wayne, Pa, Us

Wayne, Pa, Us

Project Management Team Lead - Global Service OperationsManage Engineers on Dedicated Account TeamManage Project Implementations for Dedicated Account TeamProduction Change Management and Lifecycle Management for Dedicated Account TeamSculpt Participant (Women's Career Exploration Group) - 2016Sculpt Steering Committee Member - Special Projects Chair - 2017 Establish and agree scope requirements with customers and communicate finalized scope to project teamGather and review Customer Design Requirements Develop and manage project plans and supporting documentationLead diverse project teams to deliver contracted services in scope, on time and within the agreed budgetDesign, implement and control scope management planCommunicate and coordinate project changes with sales and project teams Identify and resolve contract compliance and project issuesWork with procurement to ensure equipment orders are accurate and timelyPromote sales by assisting the account team with identifying customer's future growth requirementsResolve contract and billing issues by working with legal and account teamsReview, confirm and approve pre-sales solution designDevelop, execute and facilitate communications plan

Wayne, Pa, Us

Process Management Team Lead - Service Transition PMOManage implementations for Managed Services Enterprise CustomersEstablish and agree scope requirements with customers and communicate finalized scope to project teamGather and review Customer Design Requirements Develop and manage project plans and supporting documentationLead diverse project teams to deliver contracted services in scope, on time and within the agreed budgetDesign, implement and control scope management planCommunicate and coordinate project changes with sales and project teams Identify and resolve contract compliance and project issuesWork with procurement to ensure equipment orders are accurate and timelyPromote sales by assisting the account team with identifying customer's future growth requirementsResolve contract and billing issues by working with legal and account teamsReview, confirm and approve pre-sales solution designDevelop, execute and facilitate communications planMentor and train new and junior project managers, including training off-shore India teamWork with peers on internal process improvement initiatives including:Onboarding Improvement Project - Mentoring RoleImplementation of Tollgate Process - Acceptance Track

Hanover, Md, Us

Corporate & Enterprise Systems (C&ES) IT - DeliveryUS Equipment Shipping Order (ESO) System Upgrade Project – asset management system with interface to JDEdwards Financial system, used by R&D, Asset Management and Shared Financial Services Manage Development Team and Quality Assurance Testing Team to successfully deliver a major version upgrade of an existing GSK applicationImplementation of PassagePoint Global – implement a new global standard visitor notification and badging system used by Corporate Security and Investigations in 55 US and UK sitesManage project team and vendor to deliver and implement new applicationWork with vendor and business on user trainingManage Projects through Stage Gate approval process, including gaining approvals from IT Leadership, IT and Business Sponsor, Architecture, Finance and Quality TeamsAdhere to C&ES iQMS standards for documentation including: IT Quality Plan, Business and System Requirements, Design Specifications, Test Plan, Deployment Plan and Support Transition PlanManage Application Testing including Unit, System and User Acceptance TestingWork with Development Team / Vendor to fully transition support of the applications to the C&ES Application Support Team

Wayne, Pa, Us

Manage complex implementations for customers with annual revenue streams of up to $4MEstablish and agree scope requirements with customers and communicate finalized scope to project teamGather and review Customer Design Requirements Develop and manage project plans and supporting documentationLead diverse project teams to deliver contracted services in scope, on time and within the agreed budgetDesign, implement and control scope management planCommunicate and coordinate project changes with sales and project teams Identify and resolve contract compliance and project issuesWork with procurement to ensure equipment orders are accurate and timelyPromote sales by assisting the account team with identifying customer’s future growth requirementsResolve contract and billing issues by working with legal and account teamsReview, confirm and approve pre-sales solution designDevelop, execute and facilitate communications planMentor and train new project managersWork with peers on internal process improvement initiativesSpecial Projects: Developed Mission Statement for Service Transition Organization Implementation of Project Management Scheduling Tool Improvement of Internal Implementation Process

Hanover, Md, Us

Business Infrastructure AnalystBusiness Infrastructure Support – CorporateAs a consultant for TEKsystems, Inc., at GSK, I was responsible for managing infrastructure projects for the Legal, Procurement, Finance, Human Resources and Corporate Communications areas. My responsibilities included developing business requirements for clients, working with project stakeholders to gain project approval as well as managing project plans to include scheduling, cost analysis and resource allocation.

Hanover, Md, Us

Project Manager – Corporate Information ServicesHuman Resources and Payroll Application Services and Administrative Services and Global Security Division Application ServicesAs a consultant for TEKsystems, Inc., at Wyeth, I managed IT projects for Human Resources and Payroll as well as Administrative Services and Global Security Application Services. My responsibilities included developing and managing project plans, chairing project team meetings, coordinating with project team members and vendors to assure that projects were on schedule and in budget while ensuring that they adhered to Wyeth Corporate Information Systems Standard Operating Procedures. Projects included: implementation of Point Of Sale System for company dining halls in Collegeville and Great Valley locations, implementation of a Computer Aided Facility Management application, validation of C*Cure Security System, implementation of Global Security Risk Analysis application, upgrade of Global Security Teleform application and HR process centralization project.

London, Greater London, Gb

As Assistant Vice President at Schroders, I filled the role of Project Manager, Technology Risk Manager, Procurement Manager as well as handing the overflow of helpdesk calls and backup tape administration. IT projects included: a relocation project, Windows 2000/XP upgrade and set up of the Philadelphia office. My other areas of responsibility were change management, contract administration, technology audit, Market Data and Soft-dollar Administration (Bloomberg, Reuters, Factset, ILX, Firstcall, Baseline), Voice and Data Telecommunications administration, Inventory control, corporate training sessions and IT staff scheduling for Americas Region.

Project Management Consultant on IT projects at Prudential Securities, Inc. and Chase Manhattan Bank

As Project Manager at CPL, my duties were to manage network systems implementation projects for external clients, while managing internal engineers and consultants. I was the main point of contact for clients and engineers and my responsibilities included developing and updating project plans, generating and distributing status reports and coordination of hardware, software and all project deliverables.

Us

At TouchPoint, I was responsible for supervising all office activities, customer training and technical support of Point of Sale Systems, scheduling and assigning all services calls and performing billing activities. Some accomplishments were establishing an inventory control system, coordinating trade show events and activities and assisting with creation of marketing material.

Master Certificate, Is/It Project Management

Bachelor Of Arts, Communication Studies