Tina Diaz Email & Phone Number

Elk Grove Village, Illinois, United States

Lombard, Il

* Consult with hiring managers to understand their needs to provide the best candidate for the department.* Create and post job postings through approved recruitment channels internally, externally and to commercial job sites.* Screen applicants based on their qualifications and send them to hiring managers for consideration.* Perform phone screening interviews and decide whether or not applicants may advance to the department manager interview.* Promptly corresponded with all applicants inquiries and hiring managers.* Extend job offers and close out job postings after dispositions are completed.* Hire employees and initiate the new hire paperwork process.* Administer pre-employment processes such as references and background check, and employment authorization using E-Verify. * Ensure compliance with Homeland Security and follow I9 requirements, EEO, ADA and employment laws.* Process new hires and data entry into PeopleSoft human resources system.* Create and complete personnel action forms for all hires, terminations, pay increases, title changes and terminations.* Facilitate new hire orientation to foster a positive team attitude and explain human resources policies, procedures, laws, standards and regulations to team members.* Partner with local organizations and educational institutions for engagement and interest in jobs offered in their community.* Conduct exit interviews and verify that employment termination paperwork is completed.* Ensure prompt and accurate processing of payroll including off-cycle checks, paid time off requests, charged tips and gratuities.* Distribute time edit reports for mangers to review: make corrections in Ultipro if needed.* Coordinate and facilitate ongoing brand training for team members.* Assist with benefits annual enrollment and answer inquires about company benefits.* Assist and implement employee recognition programs.* Process donation certificates and trade outs.

Lombard, Il

• Assigned to develop, maintain and penetrate more business from current Corporate Group accounts • Work with Director of Sales & Marketing to strategize and develop ways to gain new business for the hotel• Respond to RFP request for meeting space and sleeping rooms from various lead outlets• Conduct site tours of both sleeping rooms and meeting space to potentially new clients• Create group reservation blocks and pull rooming lists from reservation system• Attend networking events to help generate business for the hotel

65 West Jackson Boulevard

• Responsible for a personal catering goal of $750,000 in catering revenue annually• Successfully interacted with clients to generate repeat and referral business; which results in higher gross commissions • Market and solicit to current Club members to generate catering revenue• Assist in coordinating and participating in promotional activities within the Club• Answer phones and return calls for incoming potential business for corporate, association and social markets • Prepare proposals, client contracts, in-house banquet event orders and floor diagrams• Schedule and conduct site tours for all new business as well as scheduled and serviced tastings for upcoming events • Develop and maintain vendor relationships with florist, photographers, wedding/event planners and musicians• Collect and post deposits from clients on a weekly basis

Chicago, Il

• Responsible for the development and maintenance of the Corporate Group and Business Transient accounts • Work with Director of Sales & Marketing to strategize and develop ways to gain new business for the hotel• Host several Corporate luncheon/dinners and Travel Agency Blitz for local clients on a monthly basis• Respond to RFP request for meeting space and sleeping rooms from various outlets• Conduct site tours of both sleeping rooms and meeting space to potentially new clients• Create group block in reservations system• Attend networking events to help generate business for the hotel

Cicero, Il

• Served as the liaison between employers and the organization; promotes the services of the organization to local employers in need of hiring qualified employees• Consulted with area chambers of commerce, higher education institutions, and all local employers regarding economic and employment trends• Responsible for the implementation of the business services plan including ongoing recruitment and outreach activities of prospective employers with job opportunities for customers as well as linking employers to tax incentives and funding opportunities available to train them in the workforce• Conducted resume, cover letter, and job search workshops for program participants • Organized, plan and execute job fairs for customers• Monitored job bank database information to ensure that employment opportunities are available for job-ready customers

Chicago, Il

• Responsible for year over year growth on total number of events and revenues generated• Increased company sales from approx. $150K annually to $3.5 million annually• Used sales forecasting to analyze business development and market trends• Coordinated and participated in promotional activities and trade shows, working with production managers to market services• Answered phones and returned calls for incoming potential business for corporate, association and social markets • Prepared proposals, client contracts, in-house banquet event orders and floor diagrams• Scheduled and conducted site tours for all new business as well as scheduled and serviced tastings for upcoming events • Developed and maintained vendor relationships with florist, photographers, wedding/event planners and musicians• Successfully interacted with clients to generate repeat and referral business; which resulted in higher gross commissions • Collected and posted scheduled deposits from clients on a weekly basis

Chicago, Il

• Responsible for the development and maintenance of the Corporate Business Transient accounts • Worked with Regional Director to strategize and develop ways to gain new business for both Chicago and New York markets• Hosted several Corporate Dinners and travel agency blitz for Ireland based clientele• Conducted site tours of both sleeping rooms and meeting space to potentially new clients• Landed several accounts and rekindled several Northwestern University relationships for the hotel

Chicago, Il

May 2002 - November 2004 Sales Manager•Solicited corporate transient accounts by cold calling, responding to leads and presentations to corporate travel agencies•Solicited and serviced my current corporate groups and monitored the group rooming lists and pick-ups•Handled client inquiry calls and problem solved issues. Hosted client lunches and gave site-tours of the hotel•Solely responsible for the monitoring and reporting on the Hotelligence activity report on a monthly basis•Attended networking functions and an active member on hotel’s CARE CommitteeDecember 2000 - May 2002 Catering Sales Manager•Handled inquiry calls and solicited for corporate group meeting business. Landed several major accounts for the hotel•Managed group meetings by obtaining meeting specifications from clients, sold food & beverage and audio visual to groups, prepared and distributed banquet event orders to clients, housemen and kitchen staff •Greeted meeting facilitators on-site, made sure meeting room set-up was to client satisfaction. Refreshed meeting rooms on a daily basis and assisted with room breakdowns and set-ups as needed*Enhanced meeting room equipment and created and maintained new banquet menus•Opened house billing accounts and completed all meeting space billing

Chicago, Il

December 1999 - December 2000 Convention Services Coordinator• Serviced contracted group bookings by introducing myself to contacts, faxed needed menus and A/V price listings, established group billing, discussed meeting specifications, produced and distributed banquet event orders, up-sold menu items and packages, upgraded and sent amenities to group VIP’s, produced group resumes for in-house distribution and monitored group rooming lists and pick-ups. • Performed as PM Manager On-Duty every other month. April 1997 - December 1999 Group Sales/Catering Administrative Assistant• Screened client inquiry calls, checked for sleeping room availability and meeting space availability, prepared proposals, expedited tentative and modified definite group contracts, input client information into Breeze • Created new client files, scheduled site inspections, assisted callers, logged monthly score card information, assisted clients with program changes and complied with new requests

Bstm, Concentration In Human Resources

Activities and Societies: Sigma Beta Delta National Honor SocietyBS in Technical Management with concentration in Human Resources

Associate'S Degree, Legal Secretarial, 3.5

Associates Degree in Legal Secretarial

Diploma, Liberal Arts

Activities and Societies: Choir, Senior Class President