Tina Dodd Email & Phone Number

Kenosha, Wisconsin, United States

● Supported a program to replace legacy equipment approaching end of life (EOL) for approximately 300 remote sites in the United States and Canada.● Implemented Meraki solution to remain supported with current equipment in order to avoid costly downtime and increase security.● Coordinated schedule with remote client sites.● Partnered with Red River to order and track hardware shipments and deliveries.● Scheduled and coordinated installation of access points with Broadband America and point of contact.● Confirmed receipt of all hardware with the point of contact to ensure on-time installation. ● Provided detailed communication and status with the project management team throughout the detailed process for each site● Confirmed completion of installation as well as customer satisfaction.

United States

● Optimize company resources and develop allocation strategies to balance workload and capacity, improving operational efficiency and cost savings and meeting 85% utilization rate. ● Lead a team of 28 resource coordinators, providing guidance, training, and support to ensure effective resource planning and allocation to meet project deadlines and objectives. ● Deploy and streamline resource management systems to track and monitor resource availability, utilization, and performance metrics, reducing overhead and improving accuracy.● Collaborate with project managers and department heads to forecast resource needs and identify potential bottlenecks or constraints, proactively addressing resource gaps.● Conduct regular resource capacity analysis and workforce planning to identify opportunities for resource optimization and talent development, then present reports to senior leadership.● Implement performance measurement systems to evaluate resource utilization and identify areas of improvement, resulting in increased productivity and cost savings.

Lake Forest, Illinois, United States

● Adhered to SLA and installation targets for on-time delivery of procured assets and outbound shipments at a 95% success rate by diligently tracking equipment from shipment to final delivery.● Managed multiple projects simultaneously, ensuring timely completion and adherence to budgetary constraints.● Created and maintained project schedules, tracked both internal managers and 3rd party vendors for technician assignments, tracking progress, milestones, and deliverables to ensure project and resource objectives were met.● Collaborated cross-functionally to determine customer and project requirements and scope, providing pertinent updates to all stakeholders. ● Conducted risk and issue assessments and developed mitigation strategies to proactively address potential project challenges and minimize disruptions.

United States

Bs/Ba, Marketing And Business Management

Legal Assistant Certification, Legal Studies, General