Tina Mathews Email & Phone Number

Cincinnati, Ohio, United States

Business Analyst: 2023 – Present - Consulting at client site (Kroger)Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.The liaison between the business units, technology teams, and support teams.Worked with the business to document business requirements.

Mason, Ohio, United States

Supporting the Healthy Innovation Platform (HIP) – Participate in requirements gathering sessions with stakeholders, Daily Standups, creating Epics and User Stories, Release Deployments, User Story Refining sessions. Business Analyst: Rating/Quoting System Analyst and Business Analyst III Supports a Rating / Quoting Applications (SGQ and Salesforce Tools)..

Loveland, Ohio

Collaborate with the JX Advancement Product Manager to translate high level business requirements into system-specific functional requirement and design specifications. Created Change Request for new enhancements. Worked with QA to retest and resolve issues.

Citi Bank

Facilitated Business Requirement meetings and wrote business requirements and functional specification documents for both Waterfall and Agile projects. Participated in daily Scrum calls, facilitated meetings with Development and the business to acquire sizing for maintenance projects that were 600 hours or less worked in an agile environment.

Miamisburg, Ohio, United States

Supported 3rd Party Vendors such as Speed Pay and Customer CareNet applications and worked with the business to write requirements and perform enhancements or upgrades per business requirements and issue resolution. Gather and document business requirements, application administrator, create test plans and work with multiple vendors.

Kettering, Ohio, United States

• Interacted effectively with business process teams, global users and IT Analysts to document and implement process requirements, enhancements, and system changes.
• Key participant in Quality Lean events, improving QA Testing Process. Reduced account conditioning wait-time 10%, script execution time 5% and delivered 1-week cycle time reduction in project release.
• Led QA Testing and implemented processes, improving User Acceptance testing cycle time 10%.
• Helped design Graphical User Interface (GUI) Workstation to improve collector productivity.
• Monitored and troubleshot application after deployment.
• Conducted Technical Training for new hires.