Tina Mcdonald Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana Area

Creation & coordination of marketing materials across the GHC portfolio of properties. Executive Assistant to President & CEO, and Executive Vice President of Sales & Marketing. Completion of other special projects and assigned tasks for additional company EVPs and VPs.

Indianapolis, Indiana Area

Juggling the needs of the property management division - Hotel Capital Management LLC (HCM). Supporting its fluctuating portfolio of properties which includes hotels and other commercial properties that vary from distressed to thriving depending on their method of acquisition and stage in the ownership life-cycle. Responsibilities include analysis of cashflow data and management of funds for payroll, mortgage payments, taxes, insurance, utilities and AP invoices; completing check runs and vendor payments; capital call requests with ownership; accounts payable escalations including communicating with creditors and legal correspondence. Support and assist AP Specialist with entry of invoices and property invoice approvals as needed. Bank deposits for payments received at Property Management level. Support accounting team with month end billing, bank reconciliations and transaction research. Other current or former responsibilities with this employer include:• Benefits Administration: Open enrollment coordination, monthly new hire enrollments and terminations; multiple property bill out and collection of premiums • Support CEO, CFO and Executive Staff with research, reporting, document preparation, new business entity creation, communication with legal counsel, government officials, brand representatives, lenders, borrowers and investors. Title research and review, lien waiver, lien release, tax sale preventative and post-sale redemption• License and permit renewals with various state and local agencies for each of the properties in the HCM portfolio• Communication and coordination with third-party management companies for additional hotels owned but managed outside of the HCM portfolio• Maintain office equipment and supplies

Research & Reporting - Audit, review, update files being worked by the Foreclosure department to ensure accurate and timely information is available for the timeline team, legal counsel, reporting to investors, courts and government regulatory agencies and US Department of Justice. Risk management assessment and corrective action. Assist with development or revisions of departmental training materials & procedures. Offshoring - QC Audits of multiple departments of offshore teams, conference calls to discuss findings and corrective actions; recommendations to offshore managers for process improvements and training.Assist Managers, AVPs, VPs and other departments with projects as needed.[Indianapolis Office closed January 2014, position eliminated]

Responsibilities included HR, Payroll, Production Entry, Customer Service, Complaint Resolution / Escalation, Sales Lead Entry, Order Entry. Also assisted with Accounts Payable / Accounts Receivable and support of sales team. After one of the worst summer droughts in recent history, a cost-cutting business decision was made to outsource payroll and HR which were a large portion of my responsibilities.

Short-term interim position working in conjunction with the Chief Brand Officer and Director of Marketing to develop corporate & product specific branding, collateral and sales materials for the launch of a new company. Responsibilities included graphic design, copywriting, editing, and production work; preparation and launch of social media accounts as well as creation of trade show materials and display graphics for the company's participation at the NADA Convention in Las Vegas.

I put my skills to work however they could best be utilized for the task at hand - Customer Service, Media Planning, Data Research and Analysis, Office Manager, Sales Support, Creative Team Member, Assistant to the CEO. Agency clients during my tenure included high-profile organizations such as the Indiana Pacers, Indianapolis Indians, and multiple IndyCar racing teams. The agency had a strong business to business client base in the automotive and healthcare industries as well as assisted in the growth of business to consumer brands such as IU Women's Healthcare, Club Staffing, SimplySkin MedSpa and Wild Birds Unlimited. I provided support in all areas of the agency as needed including sales presentation preparation; client target market research; media planning & placement; RFQs & order placement for printing services; email campaign execution; account management services; and client billing as well as management of daily office operations including selection of technology vendors; maintenance of telephony/IP services; purchasing of equipment & office supplies; accounts payable/receivable processing; and preparation of financial information to assist accountant with quarterly & year-end tax reporting. Business model changes led to an elimination of all supporting positions including mine.

Chapter liaison between local chapter and Global Organization Headquarters in Washington DC. Maintained confidential chapter database and records. Supported all members of the chapter board as needed to help them be successful in their position. Also responsible for monthly chapter event planning & execution, including interaction with high profile program presenters, distinguished guests, local, national, and international members. Assist with annual event calendar planning and event budget planning. Attended Annual Global Leadership Conference to interact and learn from peer administrators as well as Global Chapter Members.

Responsible for development of the company's marketing materials and advertising campaigns. Duties included graphic design, copywriting and production; creation of presentation and proposal materials to enable the company's growth. During my time with the company the business expanded from one location to three. Served as Office Manager for the Noblesville location.

I started in 1996 with Duplex Products, Inc which was purchased by the business forms division of Reynolds & Reynolds. Since my departure, this division of the company has since been sold off.Positions Held:OFFICE MANAGER ACCOUNT COORDINATOR / SALES SUPPORTOffice Manager: Responsible for management of 6 sales support associates (including scheduling, training, workload distribution, conflict resolution and performance reviews); maintained office equipment & supplies. Account Manager for “house” accounts. Desktop publishing for office projects and client artwork. Staff Trainer for other offices in Regional Sales Manager’s territory. Member of Customer Acceptance Team for development of new company-wide online order-entry system and Corporate Y2K compliance testing.Sales Support: Worked with assigned sales reps to prepare customer proposals & presentations; monitored client warehouse inventory levels; worked with internal and external vendors for project quoting, order entry, and job changes. Customer contact for product releases, job reorders, billing questions, proof review/approval, and product delivery.

I've often said "if I can run a successful retail store at Castleton Mall during the busy holiday shopping season, I can do anything". Christmas on the Mall was a DBA of Seasonal Concepts (Plymouth, MN), part of the Flower City retail chain. The Castleton location was one of the top stores in total sales volume among all stores nationwide for the 1995 Holiday year.