Tina Hossain Email & Phone Number

As the COO and Head of Growth at NSL, I lead a cross-functional team of employees and 30+ contractors to deliver equity-focused training programs and learning experiences. We partner with technology and entertainment companies, higher education institutions, and non-profit organizations. Our clients include Snap Inc., Snap AR, Niantic, Solana, William.

Eden Prairie, MN, US

• Catalyzed multi-year integration of five major care delivery organizations into single operating company with ~2M members and 10K employees to generate value across 40+ administrative functions
• Drove strategic planning to design centralized operations for a multi-state scaled value-based care model
• Wrote first-ever enterprise 5 Year Operating Plan to launch integration and capability building initiatives
• Designed and launched first enterprise Transformation Office consisting of PMO, change management, and accelerator teams to drive prioritized strategic efforts and manage performance on plan
• Led internal consulting teams to transform complex functions by revising organizational design, redesigning processes, and sizing and tracking synergies
• Managed $20-30M in annual strategic investments and supported deployment and monitoring

Eden Prairie, MN, US

Oakland, California, US

• Led launch and operations planning for new line of business, including supervision of six-person project team, facilitating decisions among all C-suite executives, and building sustainable governance structure
• Drove COO’s productivity improvement program roll out across 21 Medical Centers, resulting in newly identified strategies to optimize operating expenses across patient care and other functions by $40M

New York, NY, US

• Helped devise a 10-year strategy plan for Top 10 healthcare system, leading modeling $25M in savings on Medi-Cal line of business and physician leadership workshops on feasibility and implementation
• Drove due diligence on a startup, directly managing two Consultants, to create a competitive overview and market sizing analysis on U.S. behavioral healthcare market including leverage points and pricing trends
• Directed due diligence of Medicare Advantage market in Puerto Rico for private equity firm seeking to acquire ancillary services company, highlighting product line synergies and customer research
• Oversaw modeling of potential loss of largest account for a Southern payer, including creation of response options and streamlining operations to maintain administrative cost advantage

Denver, CO, US

• Developed growth strategy for Healthcare Partners business line, a leading national integrated primary care and multispecialty network with over 200 operating clinics, in legacy markets of CA, NV, and FL
• Built a cross-market valuation tool for de novo clinic modeling with sensitivities and drivers which highlight potential returns based on different clinical outcomes and staffing models
• Created a framework and analytical model to determine best locations for pilot real estate investments, used to provide three priority site recommendations and guidelines for qualitative assessment with local leaders
• Established fact-base of results from recent cross-market growth activity based on 35 leadership interviews

Los Angeles, CA, US

• Analyzed growth opportunities in stagnant healthcare practice, led a team to prioritize recommendations, and won senior management buy-in for restructuring, resulting in $225K of new revenue and grants
• Launched technology advocacy practice, yielding 30 new clients in high tech and digital media, by building relationships with cross-functional industry experts and identifying industry gaps and entrepreneur needs
• Collaborated with public and private sector leaders on initiative to end homelessness in L.A. Program housed 14,000 people, received $360M, won HUD Secretary’s award, and became First Lady’s national model

Los Angeles, CA, US

• Served in an increasingly public-facing role through weekly testimony at City Hall and State Capitol in front of hundreds, industry policy updates to 50 leaders of member companies, and meetings with elected officials

• Led expansion of statewide income tax assistance program to achieve an increase of 131% in constituent services, tax assistance to 3,200 low-income families, and $3.4M in tax refunds.
• Selected: Capital Fellows Program for California public sector leadership development (4% acceptance rate)

Selected as one of 35 Fellows in pre-MBA program for young professionals at UCLA's Anderson School of Management. Participated in case studies to analyze business decisions and led team of 18 Fellows to host an annual alumni and family event for 150 people.

• Consulted with Admissions Office to reformulate CMC’s diversity recruitment goals for the year and outreach plans.
• Organized prospective student visitations, including largest recruitment event to enroll 120 minority scholars.

• Assisted students seeking career and graduate school guidance, increasing traffflow to Center.
• Acted as a liaison to corporate recruiters and represented the Center at recruiting events.

Washington, District Of Columbia, US

• Created market analysis and budget estimated to expand $1 million program on public-private sector collaborations.
• Provided key research and analysis on Cuba and Latin American democratic governance for published books.

Madrid, Comunidad De Madrid, ES

• Coordinated missions to African countries and helped design political campaign to elect more Ugandan women to local office.
• Wrote speeches for former Presidents and key press material for international conferences.

Master Of Business Administration (Mba)

Bachelor Of Arts, Government And International Relations