Tina Hsiao Ting Lai Email & Phone Number

New Taipei City, New Taipei City, Taiwan

New Taipei City, Taiwan

Taipei, Taiwan

Held responsible in managing and retaining relationships with existing clients, while developing and increasing client base by having an in-depth knowledge of company products (generic drugs) and value proposition.- Successfully signed 3 different collaborations and partnerships of in-licnesing and co-development projects in Malaysia, Indonesia, and.

Taipei City, Taiwan

• Assisted in developing new ideas to promote the sale of books, magazines and membership subscriptions. Organized and formulated standard operation procedures in attending Medicine Association congress and seminars..
• Provided articles that are published on monthly magazines subscribed mainly by doctors, lawyers, and medical associated professionals
• Successfully recruited lawyers and doctors during seminars to write articles for publishing to increase creditability and improve branding
• Successfully obtained 5 copyrights in two weeks from doctors, professors, and lawyers’ published articles from Food and Drug Law Journal (FDLJ)

Taipei City, Taiwan

• Involved in multiple projects that assisted and improved the MBA program. Planned and organized various successful events with large turnouts. Pitched to multiple companies to fund raise and secured essential.
• Received the Altruism scholarship due to the efforts put forth towards humanitarianism during the 2 years spent in Global MBA program.
• Actively proposed solutions to the program, which improved process of academic procedures and benefited current and future students of the program.
• Successfully promoted the program by leading represented Dragon Boat Team in both years
• Organized corporate events (L.I.V.E.) that created opportunities and business connections among students and business community

Taipei City, Taiwan

Provided process improvement recommendations and strengthened product marketing plans. Performed marketing research on current Dell website’s effectiveness, and identified potential competitiveness marketing messaging gaps. Maintained global communications among multi-functional teams. Provided feedback during meetings through strategic and critical.

Toronto, Canada Area

• Held a key leadership role in the business start-up process, including business development, industry research, financial and operational analysis, development of strategic insights, marketing and advertising.
• Branded image of Asian-Fusion restaurant to reverse first-year sales downturn. Worked with business partner to devise new menu and revamped marketing strategy such as collaborating with social media bloggers and.
• Introduced SOPs in the hiring and training process of new hires
• Established mandatory customer service training program for servers, which boosted guest satisfaction reviews on google from 3 to 4.5 stars
• Turned around unprofitable service operations by adjusting and streamlined lunch, happy hour and dinner options
• Reduced food costs 8% after identifying and eliminating inventory issues such as excess ordering

Toronto, Canada Area

• Managed operational duties of the Yorkdale Mall location store of Toronto, which included three departments - women, men and children. Trained and supervised managers to fulfill their goals in each department. Managed.
• Achieved and maintained monthly sales budgets ranging between $1.5 million to $2 million in women’s department alone
• Implemented new procedures in receiving shipments to increase efficiency and improve stock management. Workforce budget was decreased 10% monthly
• Introduced new SOPs for weekly meetings among departments to improve communication for better execution in store operations
• Monitored decreased sales in categories such as shoes, and strategically re-merchandised products to increase sales by up to 200%

Toronto, Canada Area

• Managed the operations of the men’s department to ensure the department success. Successfully implemented company directives to achieve the highest standard of work within the department on all aspects, including.
• Transferred between stores in Toronto, 5 stores in total, to improve store operational performance. Successfully achieved and exceeded monthly sales budget, ranging between $350,000 to $600,00 up to 20%-30%.
• Managed inventory control and loss prevention in maintaining inventory loss within 2%
• Reconstructed and created department training programs in staff teams to decrease employee turnover rate and improve strength and growth of employees.
• Main assigned department manager by Head Office to train and develop managers-in-training from other stores. Effectively identified strength and weakness of trainees, and successfully prepared them to be in management.
• Strategically requested product lines for the department to meet target market demands with active communication with Spain Product Department. Successfully received special and exclusive products for more than 3.

Toronto, Canada Area

• Assisted in driving sales of the department through the creation of commercial product displays. Actively communicated customer needs to manager to ensure the proper products were received in the store. Notable Results:
• Created and hosted merchandising workshop within the department to train staffs in the team
• Assisted in opening 2 stores to ensure merchandising standards were met and store images were maintained.

Master Of Business Administration - Mba, Gmba

Activities and Societies: Student Council President

Bachelor Of Science (B.Sc.), Biochemistry And Economics

Activities and Societies: President of Taiwanese student association