Held responsible in managing and retaining relationships with existing clients, while developing and increasing client base by having an in-depth knowledge of company products (generic drugs) and value proposition.- Successfully signed 3 different collaborations and partnerships of in-licnesing and co-development projects in Malaysia, Indonesia, and Vietnam markets.- Constantly researching business opportunities and viable income streams by attending seminars to build connections.- Proposed growth strategies and plans by following industry trends locally and internationally.- assisted in organizing and formulating cost and revenue analysis, product list, contract templates and client lists for the department.- developed and maintained strong, effective and constructive relationships with project relevant stakeholders.- Identified and targeted high potential customers by performing extensive marketing research with profiling and segmenting different territories.

Assisted in developing new ideas to promote the sale of books, magazines and membership subscriptions. Organized and formulated standard operation procedures in attending Medicine Association congress and seminars. Gained copy right of articles or journals from foreign countries. Involved in searching resources and articles that bring an impact to the publishing books and magazines.Notable Result:• Provided articles that are published on monthly magazines subscribed mainly by doctors, lawyers, and medical associated professionals• Successfully recruited lawyers and doctors during seminars to write articles for publishing to increase creditability and improve branding• Successfully obtained 5 copyrights in two weeks from doctors, professors, and lawyers’ published articles from Food and Drug Law Journal (FDLJ)

Involved in multiple projects that assisted and improved the MBA program. Planned and organized various successful events with large turnouts. Pitched to multiple companies to fund raise and secured essential sponsorship. Involved in community services by volunteering in elementary schools and orphanage to teach English, introduce different cultures, and engage with kids. Represented the MBA program in the CTCI CSR competition in which the team placed first. Notable Result:• Received the Altruism scholarship due to the efforts put forth towards humanitarianism during the 2 years spent in Global MBA program. • Actively proposed solutions to the program, which improved process of academic procedures and benefited current and future students of the program.• Successfully promoted the program by leading represented Dragon Boat Team in both years• Organized corporate events (L.I.V.E.) that created opportunities and business connections among students and business community

Provided process improvement recommendations and strengthened product marketing plans. Performed marketing research on current Dell website’s effectiveness, and identified potential competitiveness marketing messaging gaps. Maintained global communications among multi-functional teams. Provided feedback during meetings through strategic and critical thinking. Participated in computer tear-down.

Held a key leadership role in the business start-up process, including business development, industry research, financial and operational analysis, development of strategic insights, marketing and advertising strategies, and supplier management. Introduced branding of the restaurant, and created food and cocktail menu. Managed hiring and training of employees. Managed accounting and restaurant finances. Monitored inventory control and supplies purchases. Managed risk and sales by improving and adjusting menu options and services. Monitored customer satisfaction, and focused on social media platforms to increase exposures.Notable Result:• Branded image of Asian-Fusion restaurant to reverse first-year sales downturn. Worked with business partner to devise new menu and revamped marketing strategy such as collaborating with social media bloggers and utilizing summer patio space, triggering 30% sales growth on the second year• Introduced SOPs in the hiring and training process of new hires• Established mandatory customer service training program for servers, which boosted guest satisfaction reviews on google from 3 to 4.5 stars• Turned around unprofitable service operations by adjusting and streamlined lunch, happy hour and dinner options• Reduced food costs 8% after identifying and eliminating inventory issues such as excess ordering

Managed operational duties of the Yorkdale Mall location store of Toronto, which included three departments - women, men and children. Trained and supervised managers to fulfill their goals in each department. Managed a team of over 50 staffs. Provided solutions in stock management to organize inventory by utilizing existing space and better staff scheduling. Actively communicated with Canada Head Office and Spain on continuous store improvement and growth. Assisted in customer satisfaction including resolving client concerns. Processed product orders based on customer demand and store sales. Notable Results:• Achieved and maintained monthly sales budgets ranging between $1.5 million to $2 million in women’s department alone• Implemented new procedures in receiving shipments to increase efficiency and improve stock management. Workforce budget was decreased 10% monthly• Introduced new SOPs for weekly meetings among departments to improve communication for better execution in store operations• Monitored decreased sales in categories such as shoes, and strategically re-merchandised products to increase sales by up to 200%

Managed the operations of the men’s department to ensure the department success. Successfully implemented company directives to achieve the highest standard of work within the department on all aspects, including customer satisfaction, product and sales. Completed orders based on business needs, processed deliveries of up to 1500 units on a bi-weekly basis, and created commercial displays to ensure sales. Focused on hiring and training employees for better operation of the department. Notable Results:• Transferred between stores in Toronto, 5 stores in total, to improve store operational performance. Successfully achieved and exceeded monthly sales budget, ranging between $350,000 to $600,00 up to 20%-30%.• Managed inventory control and loss prevention in maintaining inventory loss within 2%• Reconstructed and created department training programs in staff teams to decrease employee turnover rate and improve strength and growth of employees.• Main assigned department manager by Head Office to train and develop managers-in-training from other stores. Effectively identified strength and weakness of trainees, and successfully prepared them to be in management roles to support Head Office.• Strategically requested product lines for the department to meet target market demands with active communication with Spain Product Department. Successfully received special and exclusive products for more than 3 seasons that created stronger sales.

Assisted in driving sales of the department through the creation of commercial product displays. Actively communicated customer needs to manager to ensure the proper products were received in the store. Notable Results:• Created and hosted merchandising workshop within the department to train staffs in the team• Assisted in opening 2 stores to ensure merchandising standards were met and store images were maintained.