Chien-Ting (Tina) Lan Email & Phone Number

Keller, TX, US

• Ensure timely and accurate responses to customer material demand forecasts, facilitating efficient production planning.
• Oversee material shipment schedules, optimizing logistics to meet delivery deadlines and customer requirements.
• Develop and manage material requirement plans, including adjusting supplier delivery schedules to align with production needs.
• Execute material procurement processes, ensuring efficient and timely placement of purchase requests.
• Control inventory levels, managing inflows and outflows to maintain optimal stock levels and support continuous production.
• Analyze market trends and customer data to forecast demand, aligning production schedules with anticipated needs and ensuring resource availability.

Texas, United States

• Led the cost-out project for logistics, successfully reducing expenses by $48,000 USD in 2023 through strategic planning, developing new carrier, and efficient resource management.
• Orchestrated shipping for items ranging from small spare parts to oversized cargo, ensuring 100% On-Time Delivery throughout 2023 by optimizing the shipping process, which ensured customer satisfaction and operational.
• Enhanced the CRM tool and other internal tracking methods to provide accurate serial number control.
• Collaborated with General Electric (GE) to meet their Vendor Managed Inventory (VMI) needs.
• Directed the inventory counting project for the Supply Chain Department, meticulously completing the count of over 4,600 crates within two weeks, and effectively reorganized the warehouse layout to boost operational.
• Monitored backlog, work in progress, finished goods, and storage inventory on a weekly basis. Interfaced with crossfunctional work teams, including field service, design, manufacturing, quality, sales, and marketing.

Santa Clara, California, United States

• Created contents for social media.
• Reached out to influencers to promote company’s products.
• Executed social media strategies.
• Ensured brand standards are consistent throughout all digital platforms.

Gainesville, Florida, United States

• Assisted the owner in the company and the director in Shands Hospital to plan events.
• Optimized RSVP process for event, by creating a form to digitalize and collect guest information.
• Promoted the Hartfield Insurance Group’s business through social media and community outreach.

Taipei City, Taiwan

• Contacted 100 potential customers per day to promote DHL Express by presenting the benefits of using our services verses competitions which increased the customer base of DHL.
• Proactively contacted customers and provided promotion plans on the phone to increase customer service.
• Observed the status on internal database to check if customers were still using our services.
• Partnered weekly with the Telemarketing Manager to report work progress and customer issues.

Master'S Degree, International Business

Bachelor'S Degree, Business Administration And Management, General

Business Administration