Tina Mene

Tina Mene Email and Phone Number

Product Manager/ Project Manager/ Customer Service Representative @ The Devmechanics
Tina Mene's Location
Lagos Mainland, Lagos State, Nigeria, Nigeria
About Tina Mene

A customer-driven product enthusiast, passionate about developing successful products to create value, solve users' problems and meet their needs.Committed to integrity and ethical decision-making, in addition to training and continuous improvementExperienced in improving team performance while securing customer loyalty and forging valuable relationships with internal and external stakeholders.

Tina Mene's Current Company Details
The Devmechanics

The Devmechanics

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Product Manager/ Project Manager/ Customer Service Representative
Tina Mene Work Experience Details
  • The Devmechanics
    Product Manager
    The Devmechanics 2024 - Present
    Lagos State, Nigeria
    At The Devmechanics, I specialize in providing business owners with expert creative services and extensive experience to develop tailored software solutions across various industries.Key Projects:Quidate - Quidate is a fintech application offering a closed wallet system for secure transactions, invoice generation, flight booking, and gift card purchases.•⁠ ⁠Launched core features including the closed wallet system, gift card marketplace, flight booking services, and invoice generation.•⁠ ⁠Implemented agile methodologies, leading cross-functional teams through successful sprints for timely delivery.•⁠ ⁠Increased user registration by 30% and active users by 25% within the first year.•⁠ ⁠Improved design and usability, reducing user-reported issues by 40% and increasing satisfaction scores by 15%.•⁠ ⁠Negotiated a key partnership with 9PSB, enabling seamless fund transfers and virtual account services.Perron - Perron is a peer-to-peer platform for efficient item rentals, promoting sustainability and cost-effectiveness in the sharing economy.•⁠ ⁠Spearheaded the development of the platform tailored for the Nigerian and African markets.•⁠ ⁠Coordinated cross-functional teams to deliver the product on time and within budget.•⁠ ⁠Populated the platform with over 200 high-quality product listings across multiple categories.•⁠ ⁠Achieved over 1,000 successful transactions within the first three months.•⁠ ⁠Implemented a premium presence feature, generating additional revenue.•⁠ ⁠Led user-friendly onboarding processes, enhancing the seamless user experience.
  • Upwork
    Virtual Assistant
    Upwork Aug 2022 - Jun 2024
    Nigeria
    ● Customer service provided to the online market.● Managing appointments, calendar and booked meetings with new and existing clients. ● Aided in the planning of events, including travel itineraries and logistical arrangements.
  • Parceldrop
    Junior Product Manager
    Parceldrop Jan 2023 - Oct 2023
    Lagos State, Nigeria
    ●Lead the development of a peer-to-peer web application for parcel delivery, currently in the development stage, aimed at connecting parcel senders and deliverers within the same location.● Conducted in-depth user research, resulting in a deep understanding of user needs and preferences, and the incorporation of user-centric features into the product design.● Successfully collaborated with the design team to create wireframes and prototypes that received positive feedback during user testing, ensuring a seamless user experience.● Developed and executed a robust marketing strategy, laying the foundation for user acquisition and adoption once the product is launched.● Implemented agile methodologies, enabling streamlined development processes and timely delivery of high-quality releases.
  • Hng Internship
    Product Manager
    Hng Internship Oct 2022 - Dec 2022
    Nigeria
    - Established and cultivated cross-functional collaboration between development, design, and marketing teams to ensure the timely delivery of high-quality features and functionalities.- Implemented strategies to enhance user engagement and retention, including personalized messaging, in-app notifications, and customer support initiatives to address user inquiries and feedback.- Secured partnerships with addiction recovery organizations and healthcare providers to expand the app's reach and enhance its effectiveness in supporting individuals on their journey to sobriety.- Conducted thorough product testing on fixes, enhancements and deployments to ensure the delivery of high quality deliverables and a seamless user experience.- Provided crucial support to the team by efficiently entering, tracking, and maintaining tickets and backlog items, facilitating smooth project execution and ensuring timely completion of tasks.
  • Oyo State Ministry Of Agriculture And Rural Development
    Office Administrator
    Oyo State Ministry Of Agriculture And Rural Development Nov 2021 - Oct 2022
    Ibadan, Oyo State, Nigeria
    - Coordinated office activities and operations to secure efficiency and compliance to companies policies.- Submitted reports and prepared proposals and presentations as needed.- Created and updated databases and records for financial information, personnel and other data.
  • Palmar Tech
    Customer Service Representative
    Palmar Tech Aug 2020 - Oct 2021
    Surulere, Lagos State, Nigeria
    ● Quickly triaged incoming calls, and escalated calls when necessary, reducing the average time to resolution by 19%.● Documented customer’s interactions to reduce on-boarding time by 15% when new customer representatives interact with customers. ● Exceeded quantitative metrics on customer’s satisfaction, customer retention, and inquiry volume.
  • University Of Ilorin Research Farm – Ilorin, Nigeria
    Student Intern
    University Of Ilorin Research Farm – Ilorin, Nigeria May 2018 - Aug 2019
    Kwara State, Nigeria
    ● Monitored and recorded the growth and development stages of different crops.● Inspected and collected samples from fields for analysis in the Laboratory. ● Assisted with trial preparation activities including seed counting, sorting, placement of sample envelopes into planting order and order of verification.

Tina Mene Education Details

Frequently Asked Questions about Tina Mene

What company does Tina Mene work for?

Tina Mene works for The Devmechanics

What is Tina Mene's role at the current company?

Tina Mene's current role is Product Manager/ Project Manager/ Customer Service Representative.

What schools did Tina Mene attend?

Tina Mene attended University Of Ilorin.

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