Tina Chan work email
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Tina Chan phone numbers
Tina Chan is a Sr. Director of E-Commerce & CRM at Hairstory at Hairstory. She possess expertise in customer service, product marketing, management, time management, public speaking and 18 more skills. Colleagues describe her as "I had the pleasure of working with and directly managing Tina at Esquire Bank. Tina is a passionate, highly motivated and determined professional. Her ability to see the bigger picture and yet still maintain excellent attention to detail made her an invaluable member of the Marketing & Sales team. Professionalism with clients comes naturally to Tina, and she has exceptional presentation skills. Not one to shy away from a difficult task, Tina took on more responsibilities than originally scoped for her position and delivered excellent work on time and within budget. I would welcome the opportunity to work with Tina again and would highly recommend here to an organization looking for a team player who is not afraid of a challenge.", "Tina has always been extremely motivated to her work, and constantly comes up with unique ideas for group projects. She has held 2 separate jobs on top of extracurricular activities, and was still able to maintain a good GPA. Tina is certainly the kind of employee who wants to be a part of the building up a company's success with her creativity.", and "Tina is an ambitious individual and exceptional hard worker. I have had the pleasant chance to study with her because we both major in Business Management. She is outspoken, speaking her mind whenever she has an idea, but is respectful and open to other people’s suggestions at the same time. She is an ambitious planner, stacking classes for her two majors, the other being English, into just four years. She is goal-driven, setting her target on becoming an editor for Scholastics because she wants to put her utmost efforts in bettering how images and ideas are conveyed to the audience through words. Any organization that hires her will benefit greatly from her passion."
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Senior Director Of E-Commerce And CrmHairstory Dec 2023 - PresentNew York, Ny, Us• Spearheaded the redesign of the U.S. e-commerce site, improving user experience (UX) and user interface (UI), while optimizing the backend for faster development cycles and enhanced performance.• Revamped the CRM program by refining workflow, campaign, and targeting strategies, resulting in a 15% increase in email capture, revenue, and conversion rates.• Lead cross-functional teams in the management of e-commerce development, search engine optimization (SEO), subscription services, and personalized marketing initiatives across the U.S., Canada, EU, UK, and Australia.• Oversee and drive advanced A/B testing strategies to improve Add-to-Cart (ATC) and Conversion Rate (CVR), ensuring continuous optimization of the customer journey and business outcomes. -
E-Commerce Senior ManagerZo Skin Health, Inc. Jun 2021 - Nov 2023Irvine, California, Us• Led the migration from Shopify Plus to Salesforce Commerce Cloud, improving platform scalability and performance in U.S. and Canada.• Grew email list and revenue through targeted marketing strategies and managed email, paid media, and SEO agencies.• Launched and developed a subscription program with Ordergroove, along with a pilot program for loyalty.• Mentored and trained incoming team members for the growing e-commerce department. -
Digital Marketing And E-Commerce ManagerInternational Cosmetics & Perfumes, Inc. Dec 2020 - Jun 2021New York, New York, Us• Coordinated the North American launch of Akro Fragrances, working with the parent company in France on budgeting, strategy, and brand awareness initiatives.• Onboarded, trained, and managed the Associate of Digital Marketing & E-Commerce, supporting team development.• Developed and implemented targeting strategies to drive brand awareness, customer loyalty, retention, and conversion. -
Associate Digital Marketing ManagerInternational Cosmetics & Perfumes, Inc. Jun 2019 - Dec 2020New York, New York, Us• Led the migration of the website to Shopify, overseeing vendor selection and ensuring successful launch.• Managed the transition of email service providers (ESP) from MailChimp to Klaviyo, including IP warming and workflow development.• Executed digital marketing campaigns across email, paid media, and web content creation, improving customer engagement.• Collaborated on requirements gathering and quality assurance testing for new website functionalities to enhance user experience. -
E-Commerce SpecialistBowlero Corporation Sep 2017 - Jun 2019• Managed new product rollouts through copywriting, asset development, testing, and post-launch performance reporting.• Wrote detailed requirement briefs to align internal teams and external vendors on marketing plans for upcoming campaigns.• Led e-commerce site redesign through requirements gathering, design review, QA Testing, User Testing, and post-launch performance monitoring.
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E-Commerce CoordinatorBowlero Corporation May 2016 - Sep 2017• Oversaw online booking platform for over 300 centers across 5 brands.• Requirement gathering, and implementation of beta loyalty program to be integrated with existing PII capture.• Tracked and reported daily revenue stream for online booking, accounting for 30% of total sales revenue.
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Marketing Project ManagerGreat Eastern Energy Jan 2016 - Apr 2016Brooklyn, Ny, Us• Managed new digital enrollment platform through requirements gathering, site design and development, QA testing, user testing, front end redevelopment, and launch• Content creation and curation for all facets of marketing campaigns including blog posts and ghostwriting for social media, advertising, email, and press releases• Content Calendar Creation for marketing campaigns• Facilitated departmental communication; increased customer retention rate by 5%• Liaison between nonprofit and strategic partners to enhance brand awareness -
Social Media ManagerGreat Eastern Energy Oct 2014 - Dec 2015Brooklyn, Ny, Us• Social Media community management• Managed social media ads on LinkedIn, Facebook, and Twitter; tracked results through CPM and CPC, impression numbers, and ROI• Arranged BBB Accreditation• Copywriting for promotional material, advertisements, and website• Created email blasts through Pardot with open rates 8% above industry average -
Marketing And Sales InternEsquire Bank Dec 2013 - May 2014Jericho, New York, Us• Analyzed market research to create brand book, marketing plans, SWOT analysis, internet presence analysis, and social media analysis for department-wide alignment of marketing goals and strategies• Maintained marketing budget and calendar through excel spreadsheets• Planned for trade shows and other bank events to maintain and improve banking relationships with clients• Managed the marketing calendar for events, email blasts, online launches and print campaigns -
Administrative InternHotel Americano Jun 2013 - Aug 2013• Reduced inventory loss and labor costs by tracking linen count and daily room bookings• Tracked daily room bookings to reduce labor cost while maintaining room turnover rates• Oversaw seven members of the hotel cleaning staff to maintain building cleanliness
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Brand AmbassadorMarketing Werks Sep 2011 - Dec 2011Chicago, Il, Us• Engaged customers in up to 200 weekly device demonstrations and informative conversations• Distributed over $500 worth of Verizon brand merchandise to enlarge the brand presence on campus• Arranged tabling permits through school officials in compliance with all university rules and regulations
Tina Chan Skills
Tina Chan Education Details
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Stony Brook UniversityGeneral -
Brooklyn Technical High School -
Brooklyn Technical High School
Frequently Asked Questions about Tina Chan
What company does Tina Chan work for?
Tina Chan works for Hairstory
What is Tina Chan's role at the current company?
Tina Chan's current role is Sr. Director of E-Commerce & CRM at Hairstory.
What is Tina Chan's email address?
Tina Chan's email address is tc****@****amf.com
What is Tina Chan's direct phone number?
Tina Chan's direct phone number is +171864*****
What schools did Tina Chan attend?
Tina Chan attended Stony Brook University, Brooklyn Technical High School, Brooklyn Technical High School.
What skills is Tina Chan known for?
Tina Chan has skills like Customer Service, Product Marketing, Management, Time Management, Public Speaking, Sales Management, Social Networking, Sales, Leadership, Microsoft Excel, Email Marketing, Powerpoint.
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