Senior Product Manager, Scrum Master, Senior Business Systems Analyst
Current• Drive iterative delivery of technology solutions for commercial credit underwriting• Lead business teams in defining and prioritizing business needs, and understanding technology solutions• Articulate business needs to technology teams and facilitate technology solutioning• Own ongoing creation and refinement of user stories, prioritization of product backlogs, and releasescope/timing based on business priorities, interfacing system dependencies, and development capacity• Provide agile leadership and process improvements to help scrum team members work together moreefficiently, helping one scrum team increase their sprint velocity by 50%• Analyze and explain complex business logic and define test cases and data• Perform troubleshooting and data/system analysis for end-user production support• Led scrum team in upgrading 75 database, web, and batch servers to meet several obsolescencerequirements and eliminate security risks without lost work, delays, or outages to the 15,000+ employeesthat rely on the product• Organized a newly formed scrum team and a large group of subject matter experts to quickly deliver a proofof concept for a call tracking, ticketing application• Earned ‘Certified Scrum Master’ (Scrum Alliance) and ‘Scrum Product Owner Certified’ (SCRUMStudy)