Tina Williams Email & Phone Number

Harrisonburg, Virginia, United States

Winchester, VA

• Manage an account base of customers generating $3m annually as well as support Grainger, one of the largest RCP accounts. Duties include distributor training, assisting with end-user calls, pricing, forecasting.
• Establish and maintain an ongoing sales contact with designated accounts
• Utilize SF.com to document communications with customer and maintain records of new opportunities
• Coordinate and communicate with field sales and internal departments to address customer’s needs
• Provide customer with product samples and catalogs
• Recommend products to customers, based on needs and interests

Winchester VA

• Successfully manage multiple client programs, driving profitability by retaining and growing existing client partnerships.
• Hire, train, coach and develop a team of 20 to 25 Business Development Representatives on multiple marketing campaigns
• Achieved a 33% revenue growth during my five year tenure maintaining and growing new and existing accounts
• Build key relationships with clients such as; HP, Oracle, Ceridian, Avnet, Mercer, Air Products, Bloomberg BNA, McKesson and others
• Learn diverse products, services, industries and competitive fields of 25 to 30 different client programs ranging from cloud computing, SaaS, networking, servers, storage, wireless, e-payables, payment solutions.
• Collaborate with clients to develop a marketing plan to include messaging, lead development and target audiences

• Hired, trained, coached, supervised and developed a team of inside sales specialists and customer service representatives. Responsibilities included:
• Developed and implemented inside sales strategy for all product lines
• Provided management, supervision and leadership to sales and customer service
• Developed and implemented performance measurement plans
• Prepared sales and expense budgets
• Trained sales and customer service personnel on ERP and CRM systems

• Verizon Offer Management, Winchester, VA – Sr. Staff Consultant 2006 – 2007 Responsible for promotional platform to drive market competitive rates
• Work with various teams within Verizon to develop new promotions for VzT space as needed to maintain competitive position in market
• Maintain high level of VzB promotion awareness and clarity of appropriate promotional use among the VzT sales channels
• Maintain and manage promotion fulfillment processes using OneView and OneSource systems
• Managed vendor relationships

• Business Solution Group, Winchester, VA – Sr. Staff Consultant 2004 – 2006Primarily responsible for all aspects of BSG’s training needs, including Sales, Product, New Hire, Back Office, and Leadership training curricula.
• Managed multiple vendors in obtaining requirements to develop and deliver enhanced and market-focused training to BSG sales and sales management
• Contributed to the revision of the new hire program resulting in a 15% improvement in new employee sales’ results, as well as a reduction in vendor costs of $10k per session
• Effectively teamed with Workforce Development and VzB to provide back office and new hire product training, saving BSG more than $100k in development and delivery costs

• Verizon Retail Markets, Reston, VA - Product Line Manager 2002 – 2004 Served as Verizon Product Line Manager for Desktop Data Security services. Five-year revenue forecast for product line of $20m.
• Managed product life cycle from inception to product launch
• Negotiated vendor contract to resell product under Verizon Brand, and directed all product line naming, branding and market positioning across entire value chain
• Developed training documentation, product messaging and sales incentives
• Developed product forecasts, and negotiated sales objective with Finance and Sales Management
• Successfully launched first-in-the-company Verizon Desktop Data Security product set in the VOL sales channels and directed IT on the development of online ordering system

• Verizon Online, Martinsburg WV - Regional Sales Manager 2001 – 2002Managed a offsite sales office of 12 sales representatives and 10 support personnel responsible for $8m annual revenue in the Internet services space
• Developed strategies and tactics to promote sales of Internet services
• Key contributor in the successful merger of GTE and Bell Atlantic sales teams, which resulted an increase in sales revenue and product units
• Surpassed sales objective by 14%, and recognized with Diamond Club Award
• Strong development skills accounted for three employees’ promotions.Bell Atlantic Data Solutions Group, Martinsburg WV – Sales Manager 1998 – 2001Managed offsite sales office of 11 sales representatives and 10 support.
• Developed aggressive sales strategies that identified and maximized revenue and market-share attainment