With over a decade of experience in HR and people operations management, I am passionate about driving organizational success through strategic HR initiatives and cultural transformation.Throughout my career, I have excelled in aligning HR operations with employment laws while driving process improvement and automation to optimize workforce planning, employee engagement, and performance management. I have a proven track record of leading large, diverse workforces by streamlining hiring, talent development, rewards, and line management operations to build high-performing teams and drive growth.As an HR generalist and business partner, I have successfully supported client growth, maintained high client retention rates, and established distinctive processes to enhance HR administration efficiency. I have also served as an in-house specialist in HRIS software platforms, providing solutions and conducting training sessions to optimize system utilization.Career Highlights:• Supported client growth by 2000% and maintained a 100% client retention rate at Big Picture Consulting while establishing multiple payroll processes and devising growth strategies for the HR Administration team.• Served as the in-house specialist in the BambooHR HRIS software platform at Big Picture Consulting, identifying, creating, and deploying client solutions and conducting training sessions for colleagues.• Oversaw, trained, and supported a team of 100 remote employees responsible for delivering academic assistance to customers (students) enrolled in organizational programs at Capella University.• Created an improved performance enhancement model at Capella University, providing a structured framework for standardized employee performance evaluation and feedback tools.• Led a team of 6 external consultants at MN Organization Development Network to create a 5-year strategic plan for a small nonprofit.
Listed skills include Higher Education, Career Counseling, Coaching, Public Speaking, and 46 others.