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Florida, United States

Boca Raton, Florida, United States

Miramar, Florida, United States

• Assist Product Manager in maintaining the product roadmap; translate Product Manager vision into features, user stories and development tasks, prioritize features and stories in product backlog, and work with Scrum.
• Facilitate stand-up meetings and maintain sprint schedule, track team capacity and velocity, work with Scrum Team to refine requirements and estimate tasks, and plan release activities
• Schedule and facilitate Scrum events (retrospectives, reviews, etc), provide process guidance to team members, manage stakeholder communication, plan and coordinate user acceptance testing Accomplishments (Tech stack.
• Jr. Product Owner & Scrum Master for $35M multi-year, Enterprise-wide program to combine multiple legacy systems into one new Sales tracking system, enhance Supplier goal management processes and decommission legacy.
• Trained 30+ project team members in Scrum roles, Agile processes and governance for enterprise-wide agile transformation

Orlando, Florida, United States

• Sr. Business Analyst and Scrum Master (Contractor)
• Manage project backlog, facilitate daily stand-up meetings, maintain sprint schedule and track velocity, facilitate sprint retrospectives and provide agile process guidance to business team members
• Assist Product Manager and Project Manager with managing Confluence repository, resource scheduling, enabling business unit collaboration, risk analysis and mitigation and additional responsibilities as needed
• Create JIRA user story maps, elicit stories and acceptance criteria, groom requirements with business, technical and testing teams, manage story content and workflow, technical and testing teams, act as Subject Matter.

United States

• Sr. Business Analyst and Assistant Project Manager (Contractor)
• Assist Project Managers with meeting facilitation, deliverables management, project status reports and organizational readiness communication
• Accountable for delivering process improvements, providing process management consulting and project management subject matter expertise
• Elicit, document, and analyze testing requirements for internal Accounting Systems (SAP, RevPro, etc) upgrades and enhancements
• Execute system and implementation user acceptance testing scenarios, and participate in defect resolution managementAccomplishments (Azure/Google/Citrix Cloud environment)
• Assistant PM for $3M, enterprise-wide payroll system upgrade

Coconut Creek, Florida, United States

• Oversee company operations for Finance, HR, IT and InfoSec
• Directly manage back office and permit processing
• Invoice, collect and settle accounts
• Manage contractor registration, permitting, sub-permits, NOC, NTO and subcontractor agreements
• Notarize documents as needed

Hialeah, FL

• Create project charters, project schedules, and resource and budget trackers for multi-phase eCommerce projects
• Assist Project Manager with resource planning and Kanban deliverables management, as well as weekly and monthly project status reports
• Lead team of functional Business Analysts: Design BA Center of Excellence (CoE) processes and document templates, determine team member objectives, track task completion, peer review work output and assist with.
• Co-own impact assessment prior to releases along with IT and Operations teamsAccomplishments (Oracle/SQL Server environment)
• Lead Analyst for $2.5M eCommerce web portal transformation project

Boca Raton, Florida

• Create and present program-related materials to stakeholders and system users, via web/teleconference, to ensure successful change management, comprehension, and adoption
• Schedule agile sprints, create and manage epics/backlog in JIRA and groom stories
• Lead requirements gathering sessions and design workshops with business partners to define strategies for technical solutions, determine requirements, develop functional designs and establish priorities
• Work closely with IT developers to create solutions by studying system capabilities, describing requirements in flowcharts and diagrams, analyzing alternatives and preparing system specifications
• Document and present system and data flows using industry standard tools and methodologies such as Microsoft Visio, LucidChart, UML etc.
• Create and execute SQL queries to help analyze data in MS SQL ServerAccomplishments (AS400/AWS/Server 2016 environment)

Boca Raton, FL

• Design PM Center of Excellence (CoE) templates; delivered project plans, schedules, requirements documents, design documents, issues logs, status reports (ROI, IRR and EAC) and risk mitigation plans.
• Forecast and manage resource needs; delegated project responsibilities and deliverables to available project resources; acted as SCRUM Master to maintain project release cadences.
• Ensure that client configuration and business requirements documents are accurate, complete, and signed off by client.
• Participate in Product Development by researching and resolving problems; collecting, analyzing, and summarizing information and creating/maintaining Technologies and operation handover documentation.
• Evaluate customer business, understands the goals of the customer program, and make recommendations to customer based on industry knowledge and system capabilitiesAccomplishments (Virtual/Cloud/Server 2016)
• Turned around failing VMS implementation project for $1.8M/yr client SunTrust

Fort Lauderdale, Florida

• Project Manager and Lead Business Analyst for enterprise-level infrastructure implementations and hardware upgrades
• Develop the Project Charter, Goals and Objectives, Schedule and Budget; monitor and control project activities through close
• Work with stakeholders to identify and manage changes to scope and/or requirements
• Facilitated project status, executive summary and support team meetings
• Produced Project Requirements and Use Case documentation detailing the needs for the implementation and testing of infrastructure, cloud and virtualization projects
• Maintained traceability between requirements and deliverables; tested deliverables and identified issues; provide support to QA Lead during smoke, environment and user acceptance testing

Business Systems Analysis consulting firm.

Deerfield Beach, Florida

• Elicit requirements and document use cases for internal and external clients supporting Finance and Corporate Philanthropy applications.
• Serve as the conduit between the customer community (internal and external) and the software development team through which requirements flow.
• Facilitate and manage requirement gathering discussions and system design sessions using interviews, requirements workshops, surveys, use cases and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish.
• Design test plans and scenarios; facilitate System and User Acceptance testing.Accomplishments: (.NET environment)
• PM/BA/QA for migration of African American Achievers website to Sitecore CM.

Boca Raton, Florida

• Develop project timelines, manage resources, identify risks and provide progress reports to PMO; Provide guidance to stakeholders at all levels on devising effective and efficient approaches to achieve project.
• As Lead Analyst/QA, successfully implemented DOT collection project valued at $25 million
• As Lead Analyst/PM, successfully integrated internal systems with FDLE and DHSMV systems for traffic citation issuance
• Lead Data Analyst and QA/UAT Coordinator for all financial reporting

Boca Raton, Florida

• Supported CRM and eCommerce system administration for multiple business and IT teams
• Tested the core functionalities, including both new enhancements and production defect fixes recorded in Quality Center, for internal AS400 CRM/Order Management system
• Managed QA and User Acceptance Test (UAT) planning and execution for system enhancements including parallel processing to ensure the new system results are validated against the existing system
• Worked collaboratively with business to design and document CRM/ERP specific functional processes, requirements and test cases for internal AS400 systems
• Performed troubleshooting and resolution of Production environment issues, including performing needed configuration/control file adjustmentsAccomplishments: (Tech stack: AS400/Oracle)
• PO/Lead Analyst for Customer Management project that saved $300K annual operating cost by automating mass data loads

Miami, Florida

• Maintained project backlog of 5 Epics/72 Features and championed change requests as needed
• Developed and validated requirements and process models for functional design specification for new internal computer system
• Performed systematic study of existing business reports requiring conversion, identification of required data elements, and specification of the requirements for the requested solution
• Worked with Scrum Master and Project Manager to evaluate Sprint capacity and prioritize development tasks
• Coordinated team of analysts and testers to ensure consistent completion of project deliverables.
• Created training materials and delivered training to internal users Accomplishments: (Tech stack: AS400/Java/XML/PHP)

Fort Lauderdale, Florida, United States

• Collected information to analyze and evaluate existing systems to increase effectiveness and meet the needs of the organization;
• Developed functional specifications and system/software design specifications for internal systems including table, report, and panel designs;
• Created and maintained a SharePoint site for the IT Department;
• Reviewed and edited requirements, specifications and business processes then communicated needed changes to the development team;
• Created test plans and test cases for software and database testing activities, coordinated and performed software, system and UAT testing;
• Ensured database normalization, performed database conversions, formatting, data transfers and mapping;

Sunrise, Florida, United States

• Coordinated with business and IT stakeholders to gather and document business and functional requirements for new and existing systems development and implementation of vendor packaged software
• Served as a consultant between stakeholders, project management, software development, quality assurance, operations and application support to achieve continuous business function improvement through technical solutions
• Ensured database normalization, performed database conversions, formatting, data transfers and mapping.
• Created test plans and test cases for software and database testing activities, coordinated and/or performed software system and UAT testing
• Developed implementation plans including scheduling, resource assignment, rollback planning and post-migration reviewAccomplishments: (Tech stack: Oracle 6/AS400)
• Lead Analyst for new client payment processing and ACH setup

Ssm, Scaled Agile Safe 5.0 Scrum Master

Pmp, Project Management

Activities and Societies: South Florida Chapter Volunteer

Certified Six Sigma Yellow Belt, Six Sigma

24 Pdu, Fundamentals Of Supervision And Management

24 Pdu, Six Sigma Total Quality Applications

B.S., Psychology, Communications

Activities and Societies: WNKR Nova Knight Radio 88.5FM, DJ, 1993-1997 Nova Knight Newspaper, Campus Life Editor, 1994-1997 Nova.

Diploma, International Baccalaureate

Activities and Societies: Math Club, Secretary 1989-1993 Chorus, State Finals 1992 Peer Tutor, 1991-1993

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