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Tina Prasatzis Email & Phone Number

Manager | Leader | Operations | Customer Experience-Contact Centres | Advocacy | Coaching & Development at City of Port Phillip
Location: Greater Melbourne Area, Australia, Australia 13 work roles 4 schools
1 work email found @racgp.org.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email t****@racgp.org.au
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Current company
City of Port Phillip
Role
Manager | Leader | Operations | Customer Experience-Contact Centres | Advocacy | Coaching & Development
Location
Greater Melbourne Area, Australia, Australia
Company size
605 employees

Who is Tina Prasatzis? Overview

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Quick answer

Tina Prasatzis is listed as Manager | Leader | Operations | Customer Experience-Contact Centres | Advocacy | Coaching & Development at City of Port Phillip, a company with 605 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at racgp.org.au and a matched LinkedIn profile for Tina Prasatzis.

Tina Prasatzis previously worked as Planning Support Officer at City Of Port Phillip and Head of Member Operations at The Royal Australian College Of General Practitioners (Racgp). Tina Prasatzis holds Diploma Of Management from Swinburne University Of Technology.

Company email context

Email format at City of Port Phillip

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{first}.{last}@racgp.org.au
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Profile bio

About Tina Prasatzis

A professional with over 25 years experience in People Leadership. Having worked in a variety of roles from inbound sales and service(Contact Centers), operational transformation, change management, claims processing, Customer Resolution as well as training and facilitation. I am passionate about developing authentic and trusting business relationships,fostering an environment where talent is acknowledged and staff are developed to their full potential.My results and people focused leadership style has earned me the reputation of producing high performing teams year on year.I constantly challenge myself and those around me to seek continuous improvement opportunities and have demonstrated experience in implementing change.Specialties:- People and Operational Leadership- Employee Engagement - Change Management.- Continuous Improvement- Operational Transformation

Listed skills include Leadership, Change Management, Insurance, Project Management, and 6 others.

Current workplace

Tina Prasatzis's current company

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City of Port Phillip
City Of Port Phillip
Manager | Leader | Operations | Customer Experience-Contact Centres | Advocacy | Coaching & Development
st kilda, victoria, australia
Website
portphillip.vic.gov.au
Employees
605
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Company profile
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13 roles

Tina Prasatzis work experience

A career timeline built from the work history available for this profile.

Planning Support Officer

Current
City Of Port Phillip

Melbourne, Victoria, Australia

Sep 2023 - Present

Team Manager, Customer Management

Red Energy

Richmond

Jul 2016 - Jan 2017

Operations Advocacy Manager- Specialised Advocacy Centres

Medibank

720 Bourke Place Docklands

Medibank is Australias largest Private Health Insurer offering better health solutions to over 3 million members. Our portfolio of products extends to travel and pet insurance solutions. We offer expert advice on matching products to suit our customers at all life stages whilst enabling our staff through empowerment,coaching and development. We respect.

Jun 2015 - Jun 2016

Operations Manager-Hospital,Medical & Ancillary Contact Centre Teams

Medibank

720 Bourke Place Docklands

A leadership role reporting to the GM Contact Centers. This role is responsible for the daily operational performance outcomes of the teams servicing the provider network.Responsibilities:- Managed the daily operational performance of two teams.-Responsible for the performance outcomes and development of Team Leaders and Front Line Staff.-Developed and.

Oct 2014 - Jun 2015

Recruitment And Learning Center Manager

Medibank

720 Bourke Place Docklands

This position reported directly into the GM Contact Centers.A pilot program was implemented for the recruitment and on boarding of new staff within the first 3 months of probation. Responsibilities:- Involved on a project to build a pilot training program for new recruits.- Responsible for the recruitment and on boarding of new team during the test and.

Feb 2014 - Oct 2014

Team Leader - Hospital, Medical And Ancillary Provider Network

Medibank

700 Collins Street Docklands

Team Leader of a B2B inbound team responsible for servicing Hospitals, Medical and Ancillary providers in the treatment of Medibank members.Responsibilities:-Daily operational management of team performance, quality and compliance outcomes.-Regular coaching, training and development of staff to improve the customer experience.-Transition team through.

Sep 2007 - Feb 2014

Team Leader - Customer Contact Centre

Medibank

700 Collins Street Docklands

Reported into the Contact Center Manager as a Team Leader of a front line team.Responsibilities:-Managed a front line team against organisational scorecard metrics and agreed business outcomes.-Implemented a quality framework for the broader contact center to improve the customer experience.-Ongoing recruitment and development of Front Line and Quality.

Nov 2001 - Sep 2007

Operations Coordinator- Corporate Clients

Medibank

700 Collins Street Docklands

Reported into the GM Corporate Clients.Responsibilities:-development of on boarding strategies for new corporate clients.-coordinated on boarding of new clients through engagement with key internal and external stakeholders.

Sep 2006 - Apr 2007

Resolutions Manager/ Front Line Team Leader

Jetset Holidays

Melbourne, Florida Area

Led a team of disputes resolutions agents responsible for the end to end management of customer complaints.Managed front line staff taking inbound sales and service inquiries.Responsibilities:-implemented systems to improve turnaround times on resolving complaints inquiries.-Root cause analysis was mandatory as part of this role along with strategies to.

Feb 1990 - Nov 2001
Team & coworkers

Colleagues at City of Port Phillip

Other employees you can reach at portphillip.vic.gov.au. View company contacts for 605 employees →

SP Sullivan Patten Sullivan Patten Colleague at City Of Port Phillip Melbourne, Victoria, Australia, Australia View → RB Russell Baricevic Russell Baricevic Colleague at City Of Port Phillip Greater Melbourne Area, Australia View → HR Hoby Rafeh Hoby Rafeh Colleague at City Of Port Phillip Greater Melbourne Area, Australia View → MC Melanie Cowles Melanie Cowles Colleague at City Of Port Phillip Melbourne, Victoria, Australia, Australia View → MF Muzaid Fawwaz Muzaid Fawwaz Colleague at City Of Port Phillip Melbourne, Victoria, Australia, Australia View → ND Nicola De Rosbo-Davies Nicola De Rosbo-Davies Colleague at City Of Port Phillip Port Melbourne, Victoria, Australia, Australia View → AG Amanda Garside Amanda Garside Colleague at City Of Port Phillip Greater Melbourne Area, Australia View → JY Jayde Young Jayde Young Colleague at City Of Port Phillip Greater Melbourne Area, Australia View → DH Deitra Herron Deitra Herron Colleague at City Of Port Phillip Greater Melbourne Area, Australia View → MC Maya Carroll Maya Carroll Colleague at City Of Port Phillip Brunswick East, Victoria, Australia, Australia View →
4 education records

Tina Prasatzis education

Bachelor Of Applied Science (B.A.Sc.), Chemistry

Monash University

Bachelor of Science

Training Fascilitation

Jetset Training College

Train the Trainer ( Accredited)

Medicinal And Pharmaceutical Chemistry

St Michaels Grammar School

English, Applied Maths, Physics , Chemistry, Greek

FAQ

Frequently asked questions about Tina Prasatzis

Quick answers generated from the profile data available on this page.

What company does Tina Prasatzis work for?

Tina Prasatzis works for City of Port Phillip.

What is Tina Prasatzis's role at City of Port Phillip?

Tina Prasatzis is listed as Manager | Leader | Operations | Customer Experience-Contact Centres | Advocacy | Coaching & Development at City of Port Phillip.

What is Tina Prasatzis's email address?

AeroLeads has found 1 work email signal at @racgp.org.au for Tina Prasatzis at City of Port Phillip.

Where is Tina Prasatzis based?

Tina Prasatzis is based in Greater Melbourne Area, Australia, Australia while working with City of Port Phillip.

What companies has Tina Prasatzis worked for?

Tina Prasatzis has worked for City Of Port Phillip, The Royal Australian College Of General Practitioners (Racgp), Red Energy, Medibank, and Jetset Holidays.

Who are Tina Prasatzis's colleagues at City of Port Phillip?

Tina Prasatzis's colleagues at City of Port Phillip include Sullivan Patten, Russell Baricevic, Hoby Rafeh, Melanie Cowles, and Muzaid Fawwaz.

How can I contact Tina Prasatzis?

You can use AeroLeads to view verified contact signals for Tina Prasatzis at City of Port Phillip, including work email, phone, and LinkedIn data when available.

What schools did Tina Prasatzis attend?

Tina Prasatzis holds Diploma Of Management from Swinburne University Of Technology.

What skills is Tina Prasatzis known for?

Tina Prasatzis is listed with skills including Leadership, Change Management, Insurance, Project Management, Business Analysis, Process Improvement, Microsoft Office, and Risk Management.

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Head Of Member Operations At The Royal Australian College Of General Practitioners (Racgp)
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