Tina Jackson Email & Phone Number

Chicago, Il, Us

United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Manage moderate-to-high complexity projects from initiation to close-out with financial budgets from 100+K to 1MM. Create weekly project status reports of budget, timelines, risks and issues using MS PowerPoint. Conduct ongoing project budget health assessment to generate monthly budget forecasts using MS Excel formulas and Clarity PPM. Manage project change control, reporting risks/issues for escalation within Project/Portfolio governance.Key Accomplishments: Managing SaaS (software as a service) implementation of an outside Vendor claims processing system due to current on-premise product discontinuing at year end.Managed internal system enhancement projects to reduce manual work-around, reduce costs and increase revenue

Chicago, Il

Lead and execute agile and waterfall projects including technical implementations, change management, product management of financial services, new store openings & relocations. Define project scope, develop work breakdown structure, utilize KANBAN boards and conduct weekly status meetings with stakeholders. Utilize MS Project to create a project schedule, identify tasks and assign resources in an effort to analyze workloads, define critical path and milestones. Generate weekly status reports with project health, action items, risk log and project milestones. Vendor Management responsibilities. Routinely manage and present the PMO Project Portfolio to the Senior Executive team,Key Accomplishments:* Manage multiple API integrations with bill payment vendor systems to optimize bill payment offering by centralizing decision making and routing bill payment transactions directly to vendors. * Launch new money order printer project across 125 retail stores in 9 states to reduce organizational costs by $18K monthly, an estimated savings of $200K annually. * Implement anti-money laundering process for Compliance Department to manage and report suspicious activity through SAR reports across 300+ store locations in 12 state markets. * Transition to a pre-paid card project after the loss of a Project Manager on PMO team; successfully take over the project, and launch pre-paid card across 12 state markets. * Work over Christmas holiday to ensure pre-paid card project launches in time for the New Year.

Secured preferred provider contracts and service level agreements. Identify project scope and workstreams to acquire required project resources. Facilitated and conducted project kick-off and status meetings. Participated in business development and sales activities. Updated design specifications to ensure client business requirements were met as a Client Manager.Key Accomplishments:* Trained and coached project managers on clients’ standard design requirements. * Served as client manager for an offshore leading pharmaceutical company, overseeing a $500K budget. * Managed interactive voice/web Agile builds from client design to project close-out, resulting in a decreased budget and future client project wins.

Managed diverse projects and client testing. Communicated test findings to programming team to ensure project solutions were implemented to meet go-live timeline. Attended study design meetings. Trouble-shoot live project issues. Collaborated as an integral team member and liaised with cross-functional teams on projects. Key Accomplishments:* Developed end-user documentation, call flow charts, and translated documentation. * Created unit testing for test plans, and executed testing. * Support the management of large global studies.

* Created and managed patient databases in for clinical research trials* Transcribed information onto research data collection forms and entering data into online study database systems* Created, managed, and implemented database tables, forms, queries, and reports * Coordinated the daily activities of a research study, e.g.: screening and recruiting subjects, etc* Reviewed medical charts and extracted data from medical records and other related sources* Assisted with obtaining/maintaining approval for research regulatory activitiesAssisted lead investigator in creating data analyst abstracts for the Hepatology Journal Conference.

* Input case study results into research databases* Created and implemented Microsoft Excel formulas to calculate a summarized report for each study* Served as assistant to the study coordinator Assisted study coordinator with patient recruitment needs for major clinical research studies.

* Deployed code through the development, integration, QA, stage, and production environments* Configured the Weblogic application to optimally run various web applications * Regularly built several test sites to various internal locations for integration testing, bug fixing, and staging for QA* Packaged and moved code/templates from the development to the production environment using Vignette StoryServer* Worked closely with each development team to ensure that their projects are accurately and effectively stored under version control* Developed, supported, and maintained tools for streamlining and automating the build process at all levels* Performed, maintained and controlled developmental and formal release software builds using ClearCase in a Sun Solaris environment* Performed troubleshooting on the Unix servers * Communicated project status and issues to internal and external customers at the appropriate technical level for the audienceWorked closely with the deployment team to ensure critical custom builds for internal clients.