Manager
Marumen
Fairfax, Virginia, United States
Managed daily operations in a high-volume ramen shop, ensuring smooth service and maintaining highstandards of food quality and customer satisfaction.· Supervised a team of 30 staff, including chefs, kitchen assistants, servers, and hosts maintaining anelevated level of morale and teamwork.· Oversaw inventory control, ordering, and supplier relations reducing waste by 15% and optimizingfood costs.· Handled customer complaints and feedback effectively, resulting in improved online reviews andrepeat business.· Managed the shops budget, controlled expenses, and improved profit margins through strategicplanning and cost-saving initiatives· Analyzed sales data and implemented new strategies that increased daily revenue.· Increased monthly revenue through effective marketing campaigns and upselling strategies