Tina Diem Email & Phone Number

Remote

Managing a program of high profile projects for a Financial banking client, with the Execution of:*Project planning fundamentals: initiating, planning, estimating, resourcing, scheduling and budgeting*Project control fundamentals: monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues.

Dallas/Fort Worth Area

Contracted by the project’s Executive Director to assist with the management and delivery of an infrastructure small cell build of (955 sites). Execution and delivery weekly project status performance reports for internal executive leadership, as well as weekly customer facing presentation. Monitoring scope changes, as well as design changes, with the.

Dallas/Fort Worth Area

Brought on board and assigned to oversee the IP Network’s Planning, Engineering and Implementation Enterprise and Field projects. This included all team installs, maintenance, and upgrades including a variety of elements in supporting the voice and data infrastructure networks. Proactively monitoring and managing project status, schedule, scope, issues.

Richardson, TX

• Directed field telecommunications services projects (installation and commissioning) and E911 field services projects (RF call testing services) for clients such as Cisco, Ciena, and Ericsson/Sprint. Supervised a team.
• Identified instances in which fraudulent expenses had been submitted for payment, which decreased project margins. Dismissed the staff members at fault and established a new process to prevent future occurrences.
• Navigated past diverse challenges to ensure projects were delivered on time and within specified budget/margins.

Dallas/Fort Worth Area

• Hired initially as Project Manager to manage and direct E911 field services, projects for Ericsson. Coordinated e911/drive testing and site survey project management logistics, utilizing customer documentation and.
• Ensured completion of weekly project deliverables and reporting, including time and expense reports, customer project status reports, budget updates, and revenue projections.
• Improved customer satisfaction/team performance by analyzing feedback surveys and rectifying under performance.

Plano, TX

• Retained following Ericsson’s acquisition of Marconi Wireless to ensure project continuity and maintain strong relationships with customers during the changeover. Guided customers through the transition, helping them.
• Fulfilled Ericsson’s expectations of a 100% seamless transition of customers and projects. Dove deep into company tools and processes, acclimating quickly and accelerating transfer of project data into Ericsson’s.
• Consistently exceeded project margins, delivering between 35-65% on a 28-30% mandate. Drove ancillary business growth with existing customers by identifying opportunities to solve customer challenges.
• Selected above peers for membership with the ATIS/Emergency Services Information Forum. Attended meetings quarterly to learn about updated technology paths within the 911 field (information vital to maintaining.
• One of two staff retained during a massive layoff in 2010 (1,500 FTEs) to service customers through contract end.

Richardson, TX

• Transitioned into project management with initial roles—first as Consulting Coordinator, then Project Analyst—before selection as Project Manager. Oversaw a project portfolio valued at $7M+, directing.
• Ensured 100% on-time project delivery by carefully monitoring and managing resources, and keeping the team on track in meeting project milestones and timelines.
• Improved overall team effectiveness and efficiency by enhancing talent recruitment and screening efforts, and mentoring and coaching individuals to strengthen their skills.
• Identified and corrected bookkeeping errors—duplicate invoices issued by the subcontractor—that obscured the true profit margin on several major projects, whose margins doubled as a result of this deeper level of.

Tyler, Carrollton, Dallas, Addison, Texas

EARLY EXPERIENCE: Supporting C-Level Executives and Senior Management for the Gaming and Entertainment (Hollywood Casino Corporation), Oil and Gas (Dresser Industries (n/k/a Halliburton), Communications and Security Products (Anixter), Television and Media (Buford Television Inc., KLTV-TV), and Banking Industry (Interfirst Bank, Tyler). Scope of.